1 Assoc Prof Daniel Tan Centre for Educational Development University 2.0 From HumaniZing eLearning to Engaging Learning

2 Agenda Winds of Change University 2.0 Teach Less, Learn More Participation, Learning Feedback, Active Learning and Assisted Performance Instant Messaging & Virtual Communities

3 Winds of Change

Era and People Traditionalists: born prior to 1946 –Brand and retail store loyal, gone through the depression and war Baby Boomers: born –Reminded to eat the plate clean. Into home and kitchens upgrade; enjoys gourmet food Generation X: born –Likes to be educated and informed; no major enduring hard economical times Net-Geners/Millenials: born (8 -26) –Live, breath, shop, link up on the web. Well informed.

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What we have done 8

9 depicts learning as an adventure to explore new frontiers of knowledge and that our NTU students are adventurous, creative and techno-savvy e: electronic, everything! ed: education edveNTUre: our university ’ s name “ NTU ” is embedded edveNTUre Date of Birth: 17 May 2000

10 Leaps of growth … Jul 00 (Phase I: Mass buy-in, Efficient Learning) –870 (51%) courses on-line, 20,000 users –30,000 – 80,000 page views daily –Saturation levels for adoption number of courses, instructors and students –Critical mass buy-in and adoption Jul 02 (Phase II: HumaniZing eLearning) –1,349 (80%) courses on-line, 22,000 users –100,000 – 300,000 page views daily –Change of content type - Content+ Jul 04 (Phase III: Effective Learning) –2,900 (>90%) courses on-line, 24,000 users –300,000 to 600,000 page views daily –Content management system and re-use of content Jul 06 (Phase IV: eLearning 2.0) –3.5M page-views/week –Engaged and interactive learning –Collaboration –Learning by discovery: eUreka Project Work July 08 (Phase V: University 2.0) –9M page-views/week –Participative learning –Sigma learning model

Building Up the eLearning Eco-System Blackboard LMS Video Lectures Learning Activities Management System Online Tutorial Efficient and HumaniZing Learning

12 University 2.0 THE 21 st CENTURY CAMPUS NTU

13 Teach Less, Learn More

From HumaZing eLearning to Engaging Learning 14 Video Lectures Pre-recorded video with activities Online Tutorials Facebook Social Bookmarking Instant Messaging Virtual Communities

15 Teach Less, Learn More Lecture Recordings, Podcasts & Vodcasts

16 Live/Studio Video Lecture Recording for Self-paced Learning

LT Recordings Statistics Total Usage 19

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22 Podcasts for Learning on the Go Initial trial in 2006

23 Podcasts for Learning on the Go Stable state in 2008

24 Moving on… Bb + AcuLearn Integration >> Scheduled/Remote Recording

25 Moving on… Bb + AcuLearn Integration >> Scheduled/Remote Recording

26 Interaction (> participation) Engagement, Learning Feedback, Active Learning, Integrity & Reflection

27 Online Discussion Groups & Forums

28 Generation of Questions Asked in Online Discussion Groups G1 – Questions pertaining to content G2 – Questions beyond the content

29 Pre-recorded Video with Online Activities (quiz)

30 Pre-recorded Video with Online Activities (discussion board)

31 Pre-recorded Video with Online Activities (LAMS)

32 Online Tutorials for Interactive Learning

33 Learning 2.0 Social Networking in Learning

34 eFEST 2008 eLearning – Fostering, Enriching and Sustaining through Technologies

35 The Facebook of Learning

36 The Social Exchange in Learning

37 Instant Messaging & Virtual Communities

38 Communication and Collaboration –White boarding, Screen Share, Chat

39 Classroom Management –Class Session, Screens Observe, Classroom Control, File Transfer, Homework Submission, Chat rooms, Desktop Share

40 Assessments and Progress Tracking VLC-NTU

41 Peer Evaluation, Survey and Quiz

42 Audience Response Systems Feedback, participation, collaboration Chucking of presentation Adaptable to student learning

43 Good Practice Process Students convince their neighbors

44 Effective Learning Expanding and Extending edveNTUre for Knowledge Entrepreneurs and Life-Long Learning

45 Expanding and Extending edveNTUre SafeAssignment ePortfolios Project Work Management

46 Plagiarism Detection Challenge in digital age Level playing field Code of Honor

47 SafeAssign

48 SafeAssign Usage Score No. of Papers 2004/5 Sem I Sem II 2005/6 Sem I Sem II 2006/7 Sem I 0% - 10% % - 30% % - 50% % - 70% % - 100% Total student papers Instructor submissions: Total courses: Total assignments: Total No. of Papers

49 Trend in Percentage Plagiarism Score \ Percentage 2004/5 Sem I Sem II 2005/6 Sem I Sem II 2006/7 Sem I 0% - 10% % - 30% % - 50% % - 70% % - 100%

Plagiarism Detection and Management 50

51 Innovation & Research

Next steps for eLearning Introduction Knowledge Transfer Knowledge Creation

Use of Technology for Enterprise University Functions Administration –Finances (SAP) –Student Information Services (Peoplesoft) –HR, Salary and Pay –Library, etc Learning and Teaching –eLearning via LMS (Blackboard, etc) Research – Tools for research, computations, visualization, etc – Research and technology management tools ??

Project Work at NTU Students in undergraduate program Year 1, 2 and 3 –Case studies, open ended questions, problem/scenario-based learning –Required to complete minor projects of a few weeks’ duration to a semester –Nature of work might be investigative, analytical, a study, problem-solving, case study, or information gathering Year 3 (of a 4-year program) students –6-month Industrial/Professional Attachment internship program in industry/business Year 4 –Final Year Projects (FYPs)

International Exchange & Postgraduate Projects International Exchange U2U programs –Global Immersion Program (or GIP) –6 th -month Internship at overseas sites Post-graduate projects –Masters or PhD candidate required to make novel contributions to the world of knowledge via project work and research study

56 Pre-eUreka Practice: Students record work in a logbook –provide status progress via and F2F meetings Supervisors review this log book regularly –monitor progress and assess the student’s performance Project outcomes –often evaluated with a project presentation, report, demonstration and sometimes, a paper publication

57 Online Project Work Management System Use eUreka to document, monitor and share ideas, collaborate, resources and reflections in your project work learning journeys

58 Weblogs

59 Example of Project Work Site

What we are thinking of doing next … 60

61 Σ σ Sigma Model

62 Unique in Education … and a few other professions Education do not guarantee their products…. No of Students Performance Distribution

63 Effectiveness No of Students Performance Distribution -- Traditional -- eLearning

64 Effectiveness – the mature model α - more students doing better (peak- to-peak) β - better mean student performance ∂ - higher performance ρ -lower failure rates No of Students Performance Distribution α β ρ ∂

65 The best way to predict the future is to invent it. Alan Kay

66 If we can reverse engineer the outcome, what can we do? No of Students Performance Distribution Starting with the end in mind, what can we do to achieve this desired outcome?

67 Experimental concept: Sigma Model: Teach less, Learn more Effective learning via integrated 3-in-1 practice module of –Live + recorded lecture review for knowledge learning –Discussion/forum/virtual tutorial for opportunity to formulate and articulate deep questions –Self eAssessment for multiple timely feedback

68 Content is King if then Infrastructure is god ifContent is King andInfrastructure is god thenLearning Activities will create the economy Redefined roles of instructors using the new pedagogies

Quality from Different Perspectives Quality of content –Usually not the issue Standard textbooks, derivative material, multimedia courseware Quality of teaching process –You have taught them; have they learnt? Quality of the (self- directed) learning process –Impact on Student performance, Institutional reputation Student value-add quality 69 Sigma will answer: Yes/No

Awards, Achievements and Recognition SiTF eLearning Organization of the Year 2007 ZDNet Asia Smart50 Award 2006 CIO 100 Honouree 2006 National Health Group Distinguished Contributor Award 2005 EMC Best Practice Award 2004 for eLearning Services CIO 100 Honouree 2004 Intelligent20 Award 2003 MoA With Blackboard for the establishment of the Certified Education Centre eLearning Centre of Excellence by Sun Microsystems

71 Students who ask better questions, are independent learners, deep thinkers and ethical leaders of the future