Checkpoint Technologies Corporate Overview Faraz Syed VP of Technical Sales Office:

About Checkpoint Technologies…. Incorporated in January, 2003 HP Software Specialist Partner & Authorized Training Partner HP Authorized Software Support Partner HP Enterprise Server, Storage & Networking Partner Experts in: IT Strategy IT Operations IT Application Delivery Expert Services Software Solutions Software Solutions Hardware Solutions Hardware Solutions IT Performance

Solution Offerings Solutions HP Software Solutions HP Enterprise Server, Storage, & Networking Services Staff Augmentation HP Tier 1 Software Support Outsourcing, US based Consulting Training & Mentoring

Unique Qualifications Developed HP’s QC suite ASE exam Developed HP’s BPT course “BPT for the Automation Engineer” Reviewers of HP’s PC suite ASE exam HP Authorized Training Partner − started as Mercury Training Partner in January, 2003 Outsource Testing Lab and Training Center

Performance Application Lifecycle

6 Performance Application Lifecycle (PAL) What? Managing performance and availability in both pre-production and production How? By integrating testing and monitoring solutions to drive efficiency, mitigate risk, and reduce costs Deployment By utilizing the Performance Application Lifecycle management module in Performance Center

7 Why is it important? Run Load Tests Record Business Processes Deploy and Monitor Record Business Processes Testing Operations “86% of IT projects experience performance problems when first put in production” Gartner Performance Requirements?

8 Why is it hard to achieve? SOA, Shared Services, Web 2.0, Enterprise 2.0 New and Agile Business Capabilities Business Services ? CRMOperationse-Commerce Finance Increasing complexity Increasing time and cost pressures CIO Failur e Distributed and Offshore teams Integrated business processes

9 PAL scenarios – attributes of a real-time enterprise Monitor and Optimize Reuse Business Process Scripts Test and Optimize Record Business Process Scripts Bidirectional Asset Reuse TESTINGOPERATIONS Leverage Real User Information in Pre-Production Reuse Business Processes Scripts/SLAs from Testing in Production Unified Diagnostics New application deployment Continuous improvement (Hot packs, fixes etc) Major upgrades

10 Introduction to PAL and process flow Import production data Data can be imported from Business Service Management 9.2 and Webtrends 9.0 or later Production data includes information such as user traffic and monitoring data Data is imported in XML format from BSM Step 1: Create Production Report Production report is created in Performance Center Report includes different activities observed in production Step 2:

11 Introduction to PAL and process flow Design and Run load test Production report is used to design load test and scripts Execute load test to capture results on test environment Load test execution is a iterative process Step 3: Add load test data to the report Add test execution result to the report and compare to production data Use the data to tune the load test until it resembles production behavior Step 4:

12 Introduction to PAL and process flow Export data to production Various assets can be exported to monitor application in production Application should be certified for release before exporting data Step 5:

13 1. Lifecycle must start with clear business requirements 2. Testing must be done based on actual production measures 3. An accurate view of service level must be measured and monitored “If you can’t measure it, you can’t manage it” - Dave Packard Summary Without it IT cannot set, test, measure, or deliver on expectations Without it Quality will suffer Without it Service degradation is inevitable

14 More information Thank you! For more information, please contact: Faraz Syed VP of Technical Sales Office: (813) x128 Charles King Account Executive Office: (813) x107