Course Overview Course Requirements Knowledge and Skills Student Expectations

 Students acquire principles of computer maintenance, including electrical and electronic theory, computer hardware principles, and broad level components related to the installation, diagnosis, service, and repair of computer systems.  To prepare for success, students must have opportunities to reinforce, apply, and transfer knowledge and skills to a variety of settings and problems.

 This course is recommended for students in Grades  You will keep a portfolio for this course in a section of a 3-ring notebook  You will keep an interactive notebook for this course in a spiral notebook. (for tracking new and emerging technologies and current events related to information technology)

A. Safety and Environmental Issues B. PC Hardware and Components C. Laptops and Portable Devices D. Computer and Repair Fundamentals E. Printers and Scanners F. Operating Systems G. Networking H. Security I. PC Troubleshooting J. Professionalism

1. The student demonstrates the necessary skills for career development, employability, and successful completion of course outcomes. 2. The student knows the proper function and application of the tools, equipment, and materials used in computer technologies.

(1) The student demonstrates the necessary skills for career development, employability, and successful completion of course outcomes. (2) The student applies academic skills to the requirements of computer technologies. (3) The student acquires an understanding of computer technologies. (4) The student knows the proper function and application of the tools, equipment, and materials used in computer technologies. (5) The student applies the concepts of the trade in simulated work situations. (6) The student uses hardware design, operation, and maintenance knowledge and skills to provide computer support. (7) The student uses troubleshooting skills with hardware knowledge to solve client problems.

(1) The student applies academic skills to the requirements of computer technologies. (2) The student acquires an understanding of computer technologies. (3) The student knows the proper function and application of the tools, equipment, and materials used in computer technologies. (4) The student applies the concepts and skills of the trade in simulated work situations. (5) The student installs, configures, and verifies active network connection. (6) The student provides support to computer users to maintain service.

(1) The student demonstrates the necessary skills for career development, employability, and successful completion of course outcomes. (2) The student identifies various employment opportunities in the information technology field. (3) The student applies academic skills to the requirements of computer technologies. (4) The student acquires an understanding of computer technologies. (5) The student knows the proper function and application of the tools, equipment, and materials used in computer technologies. (6) The student applies the concepts and skills of the trade in simulated work situations. (7) The student uses hardware design, operation, and maintenance knowledge and skills to provide computer support.

(1) The student applies academic skills to the requirements of computer technologies. (2) The student acquires an understanding of computer technologies. (3) The student knows the proper function and application of the tools, equipment, and materials used in computer technologies. (4) The student applies the concepts and skills of the trade in simulated work situations. (5) The student uses hardware design, operation, and maintenance knowledge and skills to provide computer support. (6) The student uses troubleshooting skills with hardware knowledge to solve client problems. (7) The student installs and configures software programs and updates information technology systems. (8) The student installs, configures, and verifies active network connection.

(1) The student demonstrates the necessary skills for career development, employability, and successful completion of course outcomes. (2) The student uses hardware design, operation, and maintenance knowledge and skills to provide computer support. (3) The student uses troubleshooting skills with hardware knowledge to solve client problems. (4) The student demonstrates and applies knowledge of operating system design, including operation and maintenance to perform information support and service tasks. (5) The student installs and configures software programs and updates information technology systems. (6) The student installs, configures, and verifies active network connection. (7) The student provides support to computer users to maintain service.

(1) The student demonstrates the necessary skills for career development, employability, and successful completion of course outcomes. (2) The student applies academic skills to the requirements of computer technologies. (3) The student acquires an understanding of computer technologies. (4) The student knows the proper function and application of the tools, equipment, and materials used in computer technologies. (5) The student applies the concepts and skills of the trade in simulated work situations. (6) The student uses hardware design, operation, and maintenance knowledge and skills to provide computer support. (7) The student uses troubleshooting skills with hardware knowledge to solve client problems. (8) The student installs and configures software programs and updates information technology systems. (9) The student installs, configures, and verifies active network connection. (10) The student provides support to computer users to maintain service.

(1) The student demonstrates the necessary skills for career development, employability, and successful completion of course outcomes. (2) The student applies academic skills to the requirements of computer technologies. (3) The student acquires an understanding of computer technologies. (4) The student knows the proper function and application of the tools, equipment, and materials used in computer technologies. (5) The student applies the concepts and skills of the trade in simulated work situations. (6) The student uses hardware design, operation, and maintenance knowledge and skills to provide computer support. (7) The student uses troubleshooting skills with hardware knowledge to solve client problems. (8) The student installs and configures software programs and updates information technology systems. (9) The student installs, configures, and verifies active network connection. (10) The student provides support to computer users to maintain service.

(1) The student demonstrates the necessary skills for career development, employability, and successful completion of course outcomes. (2) The student applies academic skills to the requirements of computer technologies. (3) The student acquires an understanding of computer technologies. (4) The student knows the proper function and application of the tools, equipment, and materials used in computer technologies. (5) The student applies the concepts and skills of the trade in simulated work situations. (6) The student uses hardware design, operation, and maintenance knowledge and skills to provide computer support. (7) The student uses troubleshooting skills with hardware knowledge to solve client problems. (8) The student installs and configures software programs and updates information technology systems. (9) The student installs, configures, and verifies active network connection.

(1) The student demonstrates the necessary skills for career development, employability, and successful completion of course outcomes. (2) The student identifies various employment opportunities in the information technology field. (3) The student applies academic skills to the requirement of computer technologies. (4) The student knows the proper function and application of the tools, equipment, and materials used in computer technologies. (5) The student applies the concepts and skills of the trade in simulated work situations. (6) The student uses troubleshooting skills with hardware knowledge to solve client problems. (7) The student installs and configures software programs and updates information technology systems.

(A.) Identify and demonstrate positive work behaviors that enhance employability and job advancement such as …. What positive work behaviors do you predict will be emphasized in this course?

 (A.) Identify and demonstrate positive work behaviors that enhance employability and job advancement such as regular attendance, promptness, attention to proper attire, maintenance of a clean and safe work environment, appropriate voice, and pride in work.

(B) Identify and demonstrate positive personal qualities such as… What positive personal qualities do you predict will be emphasized in this course?

 (B) Identify and demonstrate positive personal qualities such as flexibility, open- mindedness, initiative, listening attentively to speakers, and willingness to learn new knowledge and skills.

(C) Employ effective reading and writing skills. (D) Employ effective verbal and nonverbal communication skill. (E) Solve problems and think critically. (F) Demonstrate leadership skills and function effectively as a team member.

(G) Identify and implement proper safety procedures (H) Demonstrate an understanding of legal and ethical responsibilities in relation to the field of information technology (I) Demonstrate planning and time- management skills such as project management and storyboarding.

(A) Identify job opportunities and accompanying job duties and tasks (B) Research careers of personal interest along with the education, job skills, and experience required to achieve personal career goals. (C) Examine the role of certifications, resumes, and portfolios in the information technology profession.

(A) Demonstrate effective verbal and written communication skills with individuals from varied cultures such as fellow workers, management, and customers. (B) Complete work orders for repair and installation. (C) Estimate supplies, materials, and labor costs for installation, maintenance, and repair work orders.

(A) Demonstrate safe use of equipment in computer technologies such as hand and power tools. (B) Employ available reference documentation such as tools, materials, and Internet sources to access information as needed. (C) Demonstrate proper handling and disposal of environmentally hazardous materials used in computer technologies.

(A) Identify the operational features and proper terminology related to computer systems.

(A) Gather information from the user.

(A) Verify software is properly licensed prior to installation. (B) Document all procedures.

PC Hardware and Components Complete work orders for repair and installation Define the use of Boolean logic in computer technologies Explain the theories of magnetism, electricity, and electronics as related to computer technologies Identify new and emerging technologies that may affect the field of computer technology such as quantum computing, phototonics, and nanotechnology

Laptops and Portable Devices Develop a written disaster recovery plan Develop a written preventive maintenance plan

Computer and Repair Fundamentals Demonstrate leadership skills and function effectively as a team member Interpret appropriate documentation such as schematics, drawings, charts, diagrams, technical manuals, and bulletins. Identify how mobile devices such as personal data assistants and cell phones connect and share data

Operating Systems Employ effective reading and writing skills. Solve problems and think critically. Demonstrate an understanding of legal and ethical responsibilities in relation to the field of information technology. Explain the fundamentals of an operating system. Compare and contrast different operating systems.

Computer Maintenance Scope and Sequence Document Copyright © Texas Education Agency 2009