Continuity Planning & Disaster Recovery ( BRPASW Workshop)

Welcome - Intros - Overview - Video (Case Study) - Tour - Groups

Mark Cyganiak – President/Owner Don Lloyd- Marketing Rebecca Zechzer – Business Development Gordy Koch – Alpha Terra Science, Inc. Kirk “Boz” Bosben – AVR Dan Elwing – Stamm Business Technologies

Participant Intros - Name - Company - Position - Responsibilities Participant Intros - Name - Company - Position - Responsibilities

Continuity Planning Overview of businesses and organizations ability to conduct business as usual after a catastrophic event. *Info from Industry Resources & American Red Cross Reports.

Statistics What % of all businesses experiencing a catastrophic level disaster fail?

Statistics 68% of all businesses experiencing a catastrophic level disaster fail.

Statistics What % of all businesses experiencing a catastrophic level disaster fail IF NOT back in operation within a week?

Statistics 90% of all businesses experiencing a catastrophic level disaster fail if not back in operation within a week.

Statistics What % of businesses that have any type of “disaster” never re-open?

Statistics 42% of businesses that have any type of “disaster” never re-open.

Statistics What % of the remaining businesses close within one year?

Statistics 25% of the remaining businesses close within one year.

Statistics What % of businesses have an adequate disaster plan in place?

Statistics Only about 29% of businesses have an adequate disaster plan in place.

Summary Statistics 68% of all businesses experiencing a catastrophic level disaster fail. 90% fail if not re-opened in one week. 42% of businesses experiencing any type of “disaster” never re-open. 25% of the remaining businesses close within one year. Only about 29% of businesses have an adequate disaster plan in place.

Some Common Disasters Fire Flood Earthquake Tornado Hurricane Disease Law Suits Cyber Attack Terrorism Utility Outage Wind Vandalism Equipment Damage

“Emerging” Disasters Pandemic Outbreaks BIRD Flu, SWINE Flu (H1 N1 Virus)

Common Business Interruption Telecommunications 46% Hardware52% Human Error34% Lightning 34% Floods17% Fires/Explosions14% Hurricanes 12%

How would you define a Disaster at your company? Think about major or minor disruptive events not mentioned in the previous example.

What is considered “A Disaster” (As defined in Business Continuity) Any condition that prevents a company from performing critical business functions in an acceptable period of time

Most Overlooked “Daily” Disasters” (As defined in Business Continuity) Power outages, no back-up or inadequate emergency generator power, computer and network failures, viruses, etc…Loss of key people

Group Exercise St. Catherine Commons Kenosha, WI Summer 2006 Emergency Planning Feedback & Ideas

St. Catherine Commons Video St. Catherine Commons Kenosha, WI Summer 2006 (Break & Facilities Tour)

What is the RPO?

RPO – Recovery Point Objective The time of data loss or downtime that is acceptable during a disaster. Reference to Business Interruption.

What is the average revenue loss during a disaster in one hour? In a day? In a week?

Contingency Planning Definition: A plan devised for specific situations when things could go wrong. Contingency plans are often devised by governments or businesses who want to be prepared for anything that could happen.

Origin of Contingency Planning During the Cold War Era, many businesses and homeowners created contingency plans to help themselves survive a nuclear attack.

Purpose of Contingency Plan Group Input

Purpose of Contingency Plan Minimize the severity of a loss Limit or minimize disruption Provide an alternate means to function Limit or minimize financial loss Maintain peace of mind Protect the interest of customers

Purpose of Contingency Plan Minimize the severity of a loss Limit or minimize disruption Provide an alternate means to function Limit or minimize financial loss Maintain peace of mind Protect the interest of customers

Purpose of Contingency Plan Minimize the severity of a loss Limit or minimize disruption Provide an alternate means to function Limit or minimize financial loss Maintain peace of mind Protect the interest of customers

Purpose of Contingency Plan Minimize the severity of a loss Limit or minimize disruption Provide an alternate means to function Limit or minimize financial loss Maintain peace of mind Protect the interest of customers

Purpose of Contingency Plan Minimize the severity of a loss Limit or minimize disruption Provide an alternate means to function Limit or minimize financial loss Maintain peace of mind Protect the interest of customers, responsibility to Employees

Purpose of Contingency Plan Minimize the severity of a loss Limit or minimize disruption Provide an alternate means to function Limit or minimize financial loss Maintain peace of mind Protect the interest of customers, responsibility to Employees

Real World Case Study - Video Think about areas where an Emergency and Contingency Plan may have helped?

Questions to Consider…

Is there a listing of names and phone numbers of everyone to call in case of emergency?

Is there an emergency relocation center?

Are there adequate alarms, fire detectors, and sprinkler systems?

When is the last time smoke detectors, fire extinguishers, sprinkler systems, and alarm systems were thoroughly checked for effectiveness?

Where are all shut-off points for water valves?

Is there thorough and accurate documentation of all assets?

Is there off-site back up of all data files?

Coverage Considerations Property Insurance Business Interruption Insurance Casualty or Liability Protection Crime Insurance Vehicles Coverage

Additional Concerns Flood Insurance Earthquake Insurance Owned Vehicle Insurance Professional and Other Liability Insurance Workman’s Comp Health and Disability

Property Insurance Property Insurance protects businesses against physical damage to, or loss of, assets.

“Property” Can Include Lost Income Business Interruption Buildings Computers Money Assets

Business Interruption Insurance Loss income and expense due to property damage or loss.

Ordinance/Law Insurance The cost to demolish and/or rebuild to code when your building has been partially destroyed

Summary Proper Contingency Planning Adequate Insurance Coverage Minimizing Costs at Time of a Disaster Resuming Business as Normal

Contingency Planning Guide provided by ServiceMaster Disaster Restoration Contingency Planning Guide provided by ServiceMaster Disaster Restoration

Contingency Planning and Emergency Preparedness American Red Cross Programs Contingency Planning and Emergency Preparedness American Red Cross Programs