An Orientation to the National Mass Care Strategy A Whole of Community Approach to Mass Care

How did we get here? 2012 IAEM Conference In October 2010, the American Red Cross and the Federal Emergency Management Agency signed a Memorandum of Agreement which set the framework for the American Red Cross, an ESF-6 Support Agency, to serve as co-lead for the mass care component of ESF-6. Additionally, the MOA calls for FEMA and ARC to develop and promulgate a National Mass Care Strategy with National VOAD organizations and other mass care support agencies. To fulfill this mission, a National Mass Care Council was formed to develop a framework for mass care.

Why develop a NMCS? 2012 IAEM Conference

Co-Leaders The Mass Care Council is advancing the Whole Community concept through promulgation of a Mass Care Strategy. 4 Mass Care Partner Private Sector Faith Community Children’s Community Academia Health & Mental Health Functional Needs Support Populations Household Pets Technology Nine Permanent Seats Individuals Renewed Bi-Annually Nine Rotating Seats Organizations Renewed Bi-Annually “The Council’s purpose is not to advise or make policy recommendations... Rather, the Council is established... to articulate a strategy and provide a planning resource to the nation.” 1

The national mass care strategy will help the whole community move from current state to “ideal” levels of capacity and capability. Establish Mass Care Council Develop tools to achieve ideal state Adopt Mass Care Charter Establish Working Groups Define Current State of Mass Care Determine Ideal Delivery of Mass Care Services Mass Care Council & Strategy Implementation Process Overview ESF-6 Mass Care & FEMA Whole Community Emergency Assistance Capabilities Current State 1 Ideal State Current State Ideal State 2 Sheltering405,000 people? ? ? Feeding Operations3,150,000 meals/day? ? ? Distribution of Emergency SuppliesUnknown? ? ? Family ReunificationUnknown ? ? ? Access & Fnctl Needs Support Svcs Unknown ? ? ? Services for Children in DisastersUnknown ? ? ? Household Pets & Service AnimalsUnknown ? ? ? Evacuation Support Unknown ? ? ? Voluntary Agency CoordinationUnknown ? ? ? Qualitative assessment that defines standards, language, and roles Primary Goals of the Mass Care Council Provide a framework to enhance coordination, pool expertise and strengthen response capacity of mass care throughout the nation. Establish common goals, foster collaborative planning and identifies resource needs to build national mass care capability. Provide educational tools and resources. Establish common technology, terminology and standards Primary Goals of the Mass Care Council Provide a framework to enhance coordination, pool expertise and strengthen response capacity of mass care throughout the nation. Establish common goals, foster collaborative planning and identifies resource needs to build national mass care capability. Provide educational tools and resources. Establish common technology, terminology and standards

The National Mass Care Strategy will help the Whole Community move from current state to “ideal” levels of capacity and capability. Natural and Cultural Resources Long Term Vulnerability Reduction Operational Coordination Housing Mass Care Mass Care Infrastructur e Systems Planning Public Information and Warning Health and Social Services Economic Recovery Preliminary Targets for Mass Care Services Move and deliver resources and capabilities to meet the needs of disaster survivors, including individuals with access and functional needs and others who may be considered to be at-risk. Establish, staff, and equip emergency shelters and other temporary housing options (including accessible housing) for the affected population. Move from congregate care to non-congregate care alternatives, and provide relocation assistance or interim housing solutions for families unable to return to their pre-disaster homes. ESF-6 Mass Care & Emergency Assistance Capabilities Local Events Community Events Regional Events State-wide Events Multi-state Events Catastrophic Events Sheltering Feeding Operations Distribution of Emergency Supplies Family Reunification Access & Functional Needs Support Services Services for Children in Disasters Household Pets & Service Animals Evacuation Support Voluntary Agency Coordination Scalable mass care services, outlined in PPD-8, are founded on whole community engagement.

The national mass care strategy will help the whole community move from current state to “ideal” levels of capacity and capability. Consider and assess the “maximum of maximums” planning factors, and the National Preparedness Goal and how the Mass Care Strategy will align. Clarify how future assessments of mass care and emergency assistance capabilities and capacities, at FEMA and across the whole community, will be coordinated with other national level planning factors. ESF-6 Mass Care & FEMA Whole Community Emergency Assistance Capabilities Current State 1 Ideal State Current State Ideal State Sheltering405,000 people 1.5 million people ? ? Feeding Operations3,150,000 meals/day 1.5 million people ? ? Distribution of Emergency SuppliesUnknown? ? ? Family ReunificationUnknown ? ? ? Access & Fnctl Needs Support Svcs Unknown ? ? ? Services for Children in DisastersUnknown ? ? ? Household Pets & Service AnimalsUnknown ? ? ? Evacuation Support Unknown ? ? ? Voluntary Agency CoordinationUnknown ? ? ? Primary Goals of the Mass Care Council Provide a framework to enhance coordination, pool expertise and strengthen response capacity of mass care throughout the nation. Establish common goals, foster collaborative planning and identifies resource needs to build national mass care capability. Provide educational tools and resources. Establish common technology, terminology and standards Primary Goals of the Mass Care Council Provide a framework to enhance coordination, pool expertise and strengthen response capacity of mass care throughout the nation. Establish common goals, foster collaborative planning and identifies resource needs to build national mass care capability. Provide educational tools and resources. Establish common technology, terminology and standards

The Mass Care Council has prioritized five major goals and is exploring actions designed to maximize whole community engagement. 8 How is the Mass Care Council & Strategy helping the whole community move toward an ideal state? Build scalability into delivery of services Improve coordination and participation Incentivize whole community engagement Establish standards of practice Strengthen and unify legal & policy foundations GoalsActionableConceptual Build Scalability into Service Delivery Gap Analysis Program & Resource Allocation Workshops Scenario Planning Tiered Relationships – Resource Typing Create Opportunity for Improve Coordination & Participation Create national platform community of practice with common templates, definitions EOC coordination and partners utilizing/adapting EOC systems Asset management coordination Support WebEOC /NSS /Resource Allocation Workshops, MC Summits, etc Engage Whole Community - Incentivize Engagement Virtual mass care portal – sharing of best practices, common training, etc. Engage CBOs, Private Sector Financial resources – response structure and state cost share Virtual volunteer portal Standardize Mass Care Practices Situational awareness Standards of practice Common standards of practice Strengthen & Unify Mass Care Legal and Policy Frameworks Modification to existing polices, doctrines, and regulations to increase national mass care capacity.

Guiding Principles Whole Community Approach Integrated Response Holistic Approach to Survivor Support Create Sustainable Mass Care Capacity Broaden and Strengthen National Mass Care Resource Capabilities and Make them Scalable for all Levels of Disasters

10 National Mass Care Strategy Build Scalability into Service Delivery Create the Opportunity for Improved Coordination & Participation Engage the Whole Community Standardize Mass Care Practices Strengthen & Unify Mass Care Legal & Policy Foundations