Copyright © 2009 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Joseph Tobolski – Director, Accenture Technology Labs Achieving High Performance with Cloud Computing in Uncertain Times

Agenda What is the cloud? What is driving cloud strategies? What’s the value proposition? Identifying cloud opportunities Risks The importance of thinking holistically Questions to ask 2 Copyright © 2009 Accenture All Rights Reserved.

4 Trends: Internet Computing Data & Decisions M is the new e Convergence of 4C’s 3 Influencers : Millennials Security Sustainability Customer Enterprise Workforce Systems Integration Infrastructure Accenture Technology Labs Mission: Bold Ideas With Game Changing Results About Accenture Technology Labs Accenture’s vision details how emerging technologies will impact business performance in the next 5 years and provides critical insights to shape business and IT transformation initiatives Technology Vision Innovation Workshops Each year, leaders from over 200 of the world's largest corporations attend innovation working sessions at the Labs to discuss technology trends, experience Labs’ prototypes first-hand and collaborate with the R&D team to generate new ideas for their business Assets Client-ready solutions, visionary prototypes and a patent portfolio that can be used to quickly deliver technology innovation. Accenture leverages these solutions to strengthen internal operations and to better serve our clients Collaborative Research Joint research executed with clients to target specific business challenges and use emerging technologies to find new answers Expertise Dedicated technology R&D team working at the intersection of business and technology 20-year track record of envisioning the future, inventing and delivering the next wave of cutting-edge business solutions Global reach and expertise – 4 Labs located in Chicago, IL; Silicon Valley, CA; Sophia Antipolis, France; Bangalore, India Technology Vision Our 5 Labs

Cloud formation - definitions vary, but the basic idea is the same Cloud Computing is an emerging IT development, deployment and delivery model, enabling real-time delivery of products, services and solutions (i.e., enabling cloud services) over the Internet (IDC) Cloud computing is Internet based development and use of computer technology. It is a style of computing in which typically real-time scalable resources are provided as a service over the internet (Wikipedia) Cloud: the new home and business network 4 Copyright © 2009 Accenture All Rights Reserved.

Cloud Computing Definition Cloud Computing is a collection of network hosted services accessible from anywhere. 5 Copyright © 2009 Accenture All Rights Reserved. Attributes: Services are sourced via networks and are housed “somewhere else” Reliability and scalability logic remain hidden giving the illusion of infinite (elastic) capacity. These services are programmatically controlled on-demand Charges are consumption based – no upfront investment Loosely coupled set of services

Accenture groups the cloud ecosystem into four layers 6 Process-as-a-service Applications-as-a-service Platforms-as-a service Infrastructure-as-service Copyright © 2009 Accenture All Rights Reserved.

Why cloud? What’s the value? Cost Reduction Lower infrastructure (capital) costs Lower maintenance and energy costs Elasticity / Scalability Capacity only when you need it Ability to handle expected or unexpected changes in load Achieve high business agility Speed to Serve Reduction of time to pilot and test projects Faster availability to customers High Performance Computing Increased capacity from your current physical infrastructure Avoid provisioning (and paying) for the peak “Infinite” computing capacity on demand 7 Copyright © 2009 Accenture All Rights Reserved.

BSM Security End User Devices Communications IT Infrastructure Applications Extra Enterprise Cloud Intra Enterprise Cloud Core Enterprise Flexible and Agile IT Service Orchestration & Provisioning Enterprises will expect the ability to have an ‘end to end’ view on operational performance Use of cloud doesn’t mean internal IT is irrelevant 8 Copyright © 2009 Accenture All Rights Reserved. Governance

More clouds are predicted to form—get ready Scalability on demand/flexibility to the business 50% Reduced hardware infrastructure costs 38% Reduced IT staffing/administration costs 35% Access to skills/capabilities we have no interest in developing in-house 28% Not using or planning to use cloud computing offerings 19% Capacity - data center 16% Capacity - storage 11% Frequent software updates 10% Other 5% Primary Reasons You're Using or Plan to Use Cloud SOURCE: CIO Research : _See_Big_Promise_Have_Big_Security_Questions Yes, currently using or implementing 30% No, not on our technology roadmap 29% Yes, on the radar or actively researching 17% Yes, plan to use within one year 10% Yes, plan to use within one to three years 5% Not sure 5% Yes, plan to use within three to five years 2% Is Cloud Computing On Your Organization's Tech Roadmap? 58% of surveyed IT decision makers feel cloud computing will cause a radical shift in information technology driving the next wave of innovation. 9 Copyright © 2009 Accenture All Rights Reserved.

Business Continuity (Storage) Extensive storage Backup and recovery Legacy Specific existing infrastructure Complex legacy systems Identifying cloud opportunities Ease of Implementation Value to the Enterprise Batch and Data Intensive Applications One-off applications that don’t rely on real-time response Data and high performance intensive applications (financial risk modeling, simulation, data compression, graphics rendering…) New back-office applications Software Development and Testing Software development and testing environment Performance Testing Non production projects R&D activities Reduced time to market Peak Load Demands New business activities Applications w/ peak-loads Seasonal websites Applications with scalability needs Hard Easy Sensitivity Mission critical applications Regulation-protected data (HIPAA, SOX, PCI…) Desktop Productivity Web 2.0 applications Workgroup applications Office suites and calendaring Higher 10 Copyright © 2009 Accenture All Rights Reserved. Lower

Data Privacy Global vs. Domestic Cloud services Risk Management Vendor Ecosystem Security Policies and Procedures The challenges in adopting cloud 11 Copyright © 2009 Accenture All Rights Reserved.

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