H. LUNDBECK A/S Cloud Computing at Lundbeck Use Cases and Lessons Learned SIG Forum May 2010

2 Corporate IT:  120 employees in HQ  Move towards global services  Outsourced IT operations Lundbeck:  Founded in 1915  HQ in Copenhagen, Denmark  5900 employees in 56 countries  Specializing in CNS  Revenue 2.6 billion/USD (2009) Lundbeck and Lundbeck IT

3 Solution:Google Message and Web Security Usage:Global security for all and web traffic Owner: Corporate IT Trust is important Flexible regarding pricing/licenses Very inflexible regarding terms in contract Knowledgeable local employees Very satisfied with functionality and stability Cost reductions Simplify infrastructure by decommissioning internal solutions Free internal IT resources for other tasks/projects DriverLessons Learned In production

4 Solution:Combined hosted source code control and social collaboration Usage:Host own code and Participate/Monitor relevant projects Owner: Research Informatics Works well (tests) Quick to get started Was rather geeky Lacked windows clients Many big projects have moved The windows clients are ready Plan to execute before summer Move to GIT (from SVN) as version control system Easier to fork and merge projects Cheap and reliable solution Fast and global access to code DriverLessons Learned Decided

5 Solution:Rave Usage:Electronic Data Capture Owner: Drug Development Undergo knowledge transfer FIRST Plan, Pilot, Assess, then implement Vendor is always happy to do work, but at a price Over-reliance on Vendor for consulting work, very expensive (time and money) Data Transfers can be a challenge Replacement of existing Data Capture tools with Web Based eCRF (electronic Case Report Form) Ease of study deployment to sites Increased oversight of data during clinical trials DriverLessons Learned In production

6 Solution:Office Communications Online and Office Live Meeting Usage:Global solution for communication and web conferencing Owner: Corporate IT Local sales force not very knowledgeable yet – especially concerning roadmaps for the service Online solution not functionally equal to on-premise solution License agreement with Microsoft becomes even more complex as we have Enterprise Agreement for on-premise solutions Fast to market with service Up front investment not required Better business case than on- premise solution DriverLessons Learned Decided

7 Cloud Storage/ Archiving Solution:None yet Usage:Long term storage/archiving Owner: Corporate IT Currently not a good business case (looked only at list prices) Amazon Microsoft Some locals Amazon seems most mature Still early days for Microsoft (at least for local account team) Increased demand for long term storage (archiving) – especially from Research Current estimates will triple our storage needs Also requests from other business areas – e.g. Drug Development DriverLessons Learned Under evaluation

8 Private Cloud Solution:Server as a Service Usage:Global service architected as Cloud a service Owner: Corporate IT Verify intended service is fit for a cloud style delivery Should have started earlier with service definition and description Infrastructure services seems as a good place to start with private cloud Private cloud will exist together with public cloud and non-cloud architectures Cost reductions Much faster server delivery Enables charge back/cost transparency Easier to use to public cloud services at a later stage DriverLessons Learned Building