© 2014 VMware Inc. All rights reserved. Improving the Education experience through VDI Todd Switzer – Carleton University Kyle Schilke - VMware Rick Roque - VMware

 Background  Support  Users  3D  Lessons Learned and Report Card  Additional Q&A Agenda

Background to Carleton University History: – The Initial Target – Who? – BYOD Carleton’s definition – Investigation and Field Trips Neighboring schools CONFIDENTIAL3

What does Support look like? Communication/Selling internally: – Website for Students – Description, links, FAQ Start of a new Class: – First day & Technical Staff – Service Desk equipped to answer – Escalation path defined – DEFINED SLA Infrastructure Support: Broken into Two groups 1. Application Stack Team 2. Storage Admin Team What’s the backend look like? – FC EMC VNX5500 – New Storage Path now needed CONFIDENTIAL4

Lets talk about the users Named user vs. Concurrent user? – 450 CCU – Defining CCU at VMware General public or Faculty – 3 Faculties and 4 Classes – Faculty of Science: Math and Statistics; Biology – Sprott School of Business: Business – Faculty of Arts and Social Sciences (FASS): Psychology CONFIDENTIAL5

Any work with Graphics? No Big 3D at the moment – future capability, cards, assessment required Main applications are SPSS & SAS 1 application moved from RDS access to VDI for graphics now using PCoIP More Graphics? See my neighbor CONFIDENTIAL6

Lessons Learned at Carleton Software licensing – Key consideration – Talk to each Vendor – Really figure out your MS agreement Storage Considerations – Watch your growth – Ask yourself, “What are is our goal?” Network Considerations - Test and pilot your network - Validate design around wireless, resiliency & QOS CONFIDENTIAL7

VMware’s Report Card What Carleton did right? A. Consulted with another school – field trip demo, homework done B. Communication: Focus Groups C. Pilot – Pilot, Pilot, Pilot D. Personal Interest – They have one!!! E. Find the Super user = Educational impact F. Gathered Feedback – Feedback came back positive G. Consumer wireless solution with Apple airplay H. A Journey not a project based on the Art of the Possible CONFIDENTIAL8

VMworld EUC Announcements CONFIDENTIAL9

10 EUC VMware, Google, NVIDIA Partnership

New Cloud Volumes Acquisition 11 Critical for the next- generation desktop Deliver, manage apps instantaneously Mobile-like experience desktops Reduced storage/network (CapEx), management (OpEx) costs New real-time app model vSphere Clone Desktop Windows Live Template Windows