Motorola Mobility Services Platform Management Software: Stage Edition

Agenda Key mobility challenge: mobile device deployment The solution: automated staging Key features and benefits The value proposition Why Motorola Motorola Enterprise Mobility Services

Manual staging: The issues Staging requires multiple steps: Manual device configuration installation of software delivery of devices to end-users Very time-consuming and costly Error prone when executed manually Can delay the realization of benefits Staging requires multiple steps that can be a very time-consuming and costly effort — especially in the enterprise, which often has large pools of devices that will be utilized throughout a geographically dispersed area (either nationally or internationally)

The solution: Automated staging capabilities Advanced out-of-box automated and remote staging with Motorola Mobility Services Platform (MSP) 3 Stage Edition

Motorola MSP 3 Stage Edition Centralized and remote staging capabilities Dramatically simplifies the staging of as many as tens of thousands of mobile devices around the world — in minutes instead of months Comprehensive flexible features to automate this heavily manual process Frees up hundreds of hours of IT time Eliminates staging errors — and the resulting time required by IT and employees to correct Enables a rapid realization of benefits from your enterprise mobility solution

Key features and benefits

Features and benefits Flexible and secure configuration methods ActiveSync, cradle or on connection to a pre-defined staging network Plug-in support Enables expansion of services and customization of staging capabilities Template based configuration Superior level of automation Customizable user messages Native language messages guide end-users through steps, eliminating confusion or delays Flexible and secure configuration methods Provides four simple options to best meet the needs of your users and the enterprise: bar code scan, ActiveSync, cradle or on connection to a pre-defined staging network Plug-in support Enables expansion of services and customization of staging capabilities, providing pinpoint control over the many specific aspects of your particular mobile devices, accessories, applications and connectivity options including: device backlight, Bluetooth settings, custom application settings Template based configuration from a single point of control Brings a superior level of automation to the staging process Customizable user messages Enables the delivery of customized messages to guide end-users through any necessary steps; ensures end users take the right steps at the right time, eliminating any confusion or delays in staging Enables the delivery of customized messages to guide end-users through any necessary steps Ensures end users take the right steps at the right time, eliminating any confusion or delays in staging Enables message delivery in end-user native language Built-in staging client No need to load the staging agent prior to dissemination of devices to the field — enables true out-of-the-box staging, unlike competitive solutions Built-in staging client No need to load the staging agent for true out-of-the-box staging, unlike competitive solutions

Features and benefits Enhanced enterprise scalability Supports up to 60,000 mobile devices from a single server, and 2,000 remote sites True on-demand staging Central execution via a server or local execution via a laptop Software-only solution No appliance required, works on any Windows 2003 server MSP 2.x compatible Protects current investment for existing Motorola MSP customers Enhanced enterprise scalability Tested and certified to support up to 60,000 mobile devices from a single server, with support for 2,000 remote sites True on-demand staging Flexible staging capabilities can be executed centrally from a server or locally via a laptop for locations that may not have a broadband connection — a Network Operations Center (NOC) connection is not required Software only solution No appliance is required — easy to install on any server with a Windows 2003 operating system, allowing you to use the equipment you already own instead of requiring the purchase of a new server Backward compatibility with MSP 2.x agents Single universal mobile device client delivers 100% backward compatibility, ensuring investment protection for customers with Motorola MSP 2.x implementations Built on defacto industry standards Offers maximum stability and maximum uptime at a low cost Conforms to industry standards Maximum stability and maximum uptime at a low cost

Motorola MSP 3 Stage Edition: Real business value

Rapid return on investment (ROI) The right functionality at the right price Manual mobile device one-time deployment cost: $40 to $100 per device Initial staging only: does not including ongoing updates for applications, operating systems or firmware Motorola MSP Stage Edition $15 per device Ongoing staging: including ongoing updates for applications, operating systems or firmware Field interviews reveal that the initial cost of manual deployment of mobile devices costs approximately $40 to $100 per device — not including ongoing updates for the applications, operating systems or firmware Motorola MSP Stage Edition is priced to deliver a nearly instantaneous ROI — approximately $15 per device

Reduce costs and improve productivity Less time = less cost Increase productivity Eliminates virtually hundreds of hours in IT time Significantly reduces the operational expenditures (OPEX) typically associated with the initial deployment of mobility solutions High value IT staff now has more time to focus on more strategic business issues and initiatives

Reduce costs and improve productivity Extensible — adapts to evolving needs Cost-effective MSP 2.x migration path Single solution easily expands via plug-ins to enable control over settings for the specific devices, applications, accessories and wireless networks in use in the enterprise Leverage existing technology investments Further reduce ROI Protecting against the need for a forklift upgrade Extensible Ability to expand functionality through plug-ins allows you to add new capabilities as needed to control settings for device types, new applications, new accessories and new wireless networks Cost-effective migration from Motorola MSP 2.x The ability to easily upgrade from Motorola MSP 2.x enables the leveraging of existing technology investments, further reducing ROI and protecting against the need for a forklift upgrade

Superior scalability Buy what you need today — easily and cost-effectively add what you need tomorrow Cost-effective modular licensing price model Quickly and easily add licenses as needed to meet increased capacity demands Investment protection — what you buy today easily scales to meet the demands of a growing workforce Cost-effective modular licensing price model allows enterprises to purchase only what is needed today, with the ability to quickly and easily add licenses as needed to meet increased capacity demands. Provides peace of mind that the solution you buy today can scale as your company needs grow to meet the demands of tomorrow.

Why Motorola

Why Motorola? The industry leader you can trust World-wide leader in mobility solutions — inventor of bar code scanning, first and second generation WLAN architecture, and many other technology innovations Trusted the world over by the largest enterprises Proven technology Innovative technology differentiators Deep enterprise experience across industries with tried and true industry best-practices

Motorola Enterprise Mobility Services

Services for Motorola MSP 3 The following Enterprise Mobility Services are available to ensure peak performance throughout the lifecycle of your Motorola MSP 3 mobility management solution: Advanced Services provide assistance with assessment through design and implementation to ensure rapid deployment of a Motorola MSP 3 management solution Customer Services provide the ongoing post-deployment support you need to keep your management solution up and running at peak performance and always up-to-date with: Around the clock access to technical support resources Rights to software updates and releases Access to electronic support information

Why Motorola Enterprise Mobility Services? Protects your investment and helps you maintain the highest levels of functionality and support Offers more complete coverage at a lower cost — truly more for less Price-protected fixed costs Easy on the budget Covers much more than the standard warranty Provides service peace of mind Completes your solution

MSP 3 Advanced Services at-a-glance Service Part Number Advanced Service Service Description COM-MSP-SV1 MSP Custom Commissioning Large-scale commissioning engagement for global deployments COM-MSP-SV2T MSP Full Server Commissioning End-to-end commissioning for large MSP deployments COM-MSP-SV3T MSP Standard Commissioning Basic commissioning for smaller MSP deployments COM-MSP-MUC MSP Mobile Unit Commissioning Mobile terminal rollout as part of and MSP deployment CNS-MSP-ONST MSP On-Site Consulting Daily rate MSP technical assistance (first day) TRN-MSP-CUS MSP Customer Implementation Training 4-day hands-on MSP implementation training for customers at Motorola site

MSP 3 Customer Services at-a-glance Service Part Number Customer Service Description SWS-MSP-STA0050-10 1 Yr MSP Stage Support, for up to 50 licensed devices SWS-MSP-STA0100-10 1 Yr MSP Stage Support, for up to 100 licensed devices SWS-MSP-STA0250-10 1 Yr MSP Stage Support, for up to 250 licensed devices SWS-MSP-STA0500-10 1 Yr MSP Stage Support, for up to 500 licensed devices SWS-MSP-STA0050-30 3 Yr MSP Stage Support, for up to 50 licensed devices SWS-MSP-STA0100-30 3 Yr MSP Stage Support, for up to 100 licensed devices SWS-MSP-STA0250-30 3 Yr MSP Stage Support, for up to 250 licensed devices SWS-MSP-STA0500-30 3 Yr MSP Stage Support, for up to 500 licensed devices SSW-MSP-STA0050-30 3 Yr Service from the Start MSP Stage Support, for up to 50 licensed devices SSW-MSP-STA0100-30 3 Yr Service from the Start MSP Stage Support, for up to 100 licensed devices SSW-MSP-STA0250-30 3 Yr Service from the Start MSP Stage Support, for up to 250 licensed devices SSW-MSP-STA0500-30 3 Yr Service from the Start MSP Stage Support, for up to 500 licensed devices

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