SLIDE 1 Innovations Conference March 2012

SLIDE 2 The National Lone Star Report Aligning Technology with Student Success

SLIDE 3 15 locations 1,400 square miles 6 colleges 8 satellite centers 2 university centers System Office and Conference Center

SLIDE 4 95,000 students! Fastest growing community college in Texas Top 100 Associates Degree Producer Recognized last 3 consecutive years as a “Best College to Work For” by Chronicle of Higher Ed Major Initiatives: Completion By Design, Achieving the Dream and Best Start

SLIDE 5 Marian Burkhart, J.D. Executive Director Client Relations Office of Technology Services AA Degree - Kansas City Kansas Community College BSBA Finance/Economics - Rockhurst University JD - University of Kansas City Joined Lone Star in 1994 Adjunct Instructor

SLIDE 6 “IT organizations should be prepared for a continued institutional focus on cost reduction that will impact the IT operating budget as a need to either reduce costs or at least constrain their rate of growth.” ECAR’s “Responding to Recession: IT Funding and Cost Management in Higher Education” June 2010 Why $$$ Matters

SLIDE 7 1.Funding IT 2.Administrative/ERP Systems 3.Teaching & Learning with Technology 4.Security 5.Mobile Technologies 6.Agility/Adaptability/Responsiveness 7.Governance, Portfolio/Project Management 8.Infrastructure 9.Disaster Recover/Business Continuity 10.Strategic Planning EDUCAUSE Top-Ten IT Issues, 2011

SLIDE 8 What strategies should the CIO use to determine which instructional technologies will meet the strategic goals of the institution? How can IT leaders best provide support for the institution's technology tools, programs, and learning environments, particularly when the tools are constantly changing? How can the CIO best advise the academic community about assessing and selecting proposed instructional technologies? What are the best ways to collaborate with the institution's stakeholders to create integrated, scalable, and sustainable models and infrastructure for technology to support teaching and learning? How will the institution keep up with the demand for 24/7 and mobile access to web-based instructional and student services? Teaching & Learning

SLIDE 9 NMC Horizon Report Identifies and describes emerging technologies likely to have a significant impact over the next 5 years in education globally. 10 years. Community College Survey on Student Engagement (CCSSE) Assesses institutional practices and student behaviors that are correlated highly with student learning and student retention. 11 years ECAR Study of Undergraduate Students and Information Technology A national study of undergraduates on their ownership, use and value of technology for personal and academic purposes. Includes observations, opportunities and recommendations to higher education institutions based on findings. 8 years Sloan-C Report Annual report on online education in U.S. higher education. Aimed at answering fundamental questions about the nature and extent of online education. 9 years National Reports

SLIDE 10 NMC Horizon Report Identifies and describes emerging technologies likely to have a significant impact over the next 5 years in education globally. 10 years. Time-to-Adoption Horizon: One Year or Less  Mobile Apps  Tablet Computing Time-to-Adoption Horizon: Two to Three Years  Game-Based Learning  Learning Analytics Time-to-Adoption Horizon: Four to Five Years  Gesture-Based Computing  Internet of Things Snapshot

SLIDE 11 Community College Survey on Student Engagement (CCSSE) Assesses institutional practices and student behaviors that are correlated highly with student learning and student retention. 11 years  Active & Collaborative Learning (Q: Asked questions in class?)  Student Effort (Q: Come to class without reading assignment?)  Academic Challenge (Q: How many papers have you written?)  Student-Faculty Interaction (Q: Used to communicate with teacher?)  Support for Learners (Q: Used counseling service?) Snapshot

SLIDE 12 ECAR Study of Undergraduate Students and Information Technology A national study of undergraduates on their ownership, use and value of technology for personal and academic purposes. Includes observations, opportunities and recommendations to higher education institutions based on findings. 8 years  Technology Ownership (Q: Identify all the devices you own)  Technology Use and Value (Q: How have you used device?)  Perceptions of Technology (Q: Technology helps me do my work faster) Snapshot

SLIDE 13 Sloan-C Report Annual report on online education in U.S. higher education. Aimed at answering fundamental questions about the nature and extent of online education. 9 years  Is Online Learning Strategic?  How Many Students are Learning Online?  Are Learning Outcomes in Online Comparable to Face-to-Face?  Has Faculty Acceptance of Online Increased?  What Training Do Faculty Receive for Teaching Online?  What is the Role of Open Education Resources?  What is the Future of Online Enrollment Growth? Snapshot

SLIDE 14 Why another study? What makes The National Lone Star Report different?

SLIDE 15 Web-based quantitative student survey designed by students with input from 10 CIOs, faculty at 3 college campuses and 2 college presidents In person student focus groups with 220 students from 10 colleges In person interviews of 150 students from 8 colleges Summary review of 1,500,000 help desk inquiries from 55 colleges Integration of major higher education reports related to students and technology National Lone Star Report Aligning Technology with Student Success

SLIDE 16 Survey Questions Community College and Student Demographics Technology Access (Q: Have you used technology within 6 mos?) Technology Use in Classroom (Q: Access library resources) Effective Use of Campus Technology for Student Success (Q: Training offered?) Aligning Technology with Learning and Academic Success (Q: Inability to access grades online?) National Lone Star Report Aligning Technology with Student Success

SLIDE 17 Six Major Findings Campus technology does not make it into the top 3 reasons why students choose a college, although it is important. Faculty expertise and experience, student support resources and reputation are key to their selection of a community college. National Lone Star Report Aligning Technology with Student Success

SLIDE 18 Six Major Findings 77% of students agreed or strongly agreed that their learning experience improved with effective technology use. About 25% indicated they missed an assignment deadline because of technology issues. National Lone Star Report Aligning Technology with Student Success

SLIDE 19 Six Major Findings In interviews, students said connectivity is no longer a challenge. The challenge is learning how to use campus technology and dealing with technology problems. Students were highly dissatisfied or dissatisfied with online course management systems (4.1 and 9.2 percent respectively) and portals (4.7 and 9.8 percent respectively) more than any other technology. National Lone Star Report Aligning Technology with Student Success

SLIDE 20 Six Major Findings Students cited three things that affect their success: 1.Lack of information on how they are doing in class 2.Instructors who do not use a variety of methods and tools to help them learn. 3.Instructors who do not know how to use applications and technology available to them. National Lone Star Report Aligning Technology with Student Success

SLIDE 21 Six Major Findings Students don’t want technology for technology-sake. They want technology that helps them succeed and works consistently. National Lone Star Report Aligning Technology with Student Success

SLIDE 22 Six Major Findings Students recommended to their college presidents to make a number of changes to help them succeed with technology, including giving students access to progress reports and grades through the semester. National Lone Star Report Aligning Technology with Student Success

SLIDE 23 “If I would have had student data and input like this when I was a president, technology decisions to benefit students would have been much easier. Without this information, technology funds risk being misaligned with the vision of the college and student.” ~ Dr. William Ihlenfeldt, Author of Visionary Leadership What Others Are Saying

SLIDE 24 What Others Are Saying

SLIDE 25 What Others Are Saying

SLIDE 26 Next steps and how to participate…

SLIDE 27 Thank you

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