September 2014

Reflection: Review of Mission, Vision and Values Staff Kudos September Update – Connecting the Dots Questions Meeting Agenda

3 Honesty The Value of Honesty instills in us the courage to always speak the truth, to act in ways consistent with our Mission and Values, and to choose to the right thing. Oneness The Value of Oneness inspires us to recognize that we are interdependent, interrelated and interconnected with each other and all those we are called to serve. People The Value of People encourages us to honor the diversity and dignity of each individual as a person created and loved by God, bestowed with unique and personal gifts and blessings, and an inherently sacred and valuable member of the community. Excellence The Value of Excellence empowers us to always strive for exceptional performance as we work individually and collectively to best serve those in need. Inspired by the healing ministry of Jesus Christ, we, Presence Health, a Catholic health system, provide compassionate, holistic care with a spirit of healing and hope in the communities we serve. Mission Values We will be a leader in transforming health care by delivering clinical excellence, outstanding value and exceptional experience to achieve better health for our communities. Vision

[ADD MINISTRY SPECIFIC KUDOS TO THIS SLIDE] Kudos

Operating Model Optimized Asset Portfolio Innovative Care Model Culture Transformation Financial Performance Integration & Growth 2014 Operating Priorities This month’s Meeting in a Box focuses on: Innovative Care Model Human Resources Integration and Growth This month’s Meeting in a Box focuses on: Innovative Care Model Human Resources Integration and Growth

Reasons Why Presence is a Leader in Stroke Care Integration & Growth 1.Presence Health is the first health system in Illinois to connect all of its emergency rooms through telemedicine technology. 2.Time = brain and Presence is leveraging telemedicine technology to bring specialists to the bedside to care for the patient. This means we can bring the best doctors to the bedside. 3.Telemedicine means faster diagnosis and treatment which leads to better outcomes and survival rates. 4.Presence Health has specialists who can reverse the damages of a stroke. 5.No one has a more comprehensive care program, from prevention to intervention to rehabilitation and recovery.

7 Presence Neurosciences Institute Campaign Billboard Mobile ICE app Print ad Ad text: Our skilled physicians are making the damaging effects of strokes a thing of the past. If you think you’re experiencing a stroke, start the reversal process at a Presence Health emergency room near you. Learn more at PresenceNeuro.org. Other components of integrated campaign: Radio Physician videos on YouTube Digital online banners Social media/PR Direct mail Promotion of patient stories AHA Heart Walk – FAST murals Watch our TV spot

As we work toward reducing readmissions to avoid hefty penalties issued by CMS, better care coordination is critical. Care coordination nurses are working with more complex patients to ensure they are following and understanding their treatment plans to avoid readmission. Here’s an example of a Medicare Value Partners patient who needs long term follow-up and a myriad of other resources. One of our care coordination nurses held weekly calls with the patient since April She has coordinated everything from home health and rehab for him to nutrition. He is very thankful and sends her pictures of himself and his family. In our story, the two meet face to face for the first time. Patient Story: Care Coordination in Action Play Video

Presence Health will have its own product on the Exchange. What is the public exchange? Under the Affordable Care Act, the public exchange was established for individuals and small groups to purchase insurance. Presence Health is working with Land of Lincoln Health Plan to offer this product. –Land of Lincoln is a health care cooperative formed as a result of Federal health reform legislation. Presence Health is developing a plan to encourage enrollment by targeting populations most likely to be seeking individual health insurance. Presence Health to have a product on the Illinois Public Exchange

Systemwide Flu Vaccination Deadline – Nov. 1 The influenza virus can affect employees, patients and visitors. Immunization has proven to be the most effective method to stop transmission of the virus. Employee Health Services (EHS) offers free flu vaccinations to all employees, physicians, medical residents and volunteers. A list of scheduled flu clinics and locations is available on the intranet. New medical exemptions need to be submitted to EHS for approval. Exemptions for religious reasons and reasons of conscience will again be available to employees seeking this type of exemption. The same on-line process will be available. Don’t Forget… Upcoming HR Related Deadlines HealthStream Education Deadline – Oct. 1 Begin your HealthStream coursework to meet the Oct. 1 deadline. Access the modules on the Intranet

Questions?