Communications & Data Services The Evolution of Communications Cathy Avgiris EVP/GM May 10, 2012

Comcast Cable Communications, LLC Communications & Data Services –Deliver the best converged communications and data services inside and outside the home –“Broadband in every household and wireless throughout” –Drive increased customer engagement and adoption of existing features and services –Develop and deploy new innovative products that highlight broadband and converged features as well as provide opportunities for new revenue streams Communications & Data Services - Product Strategy 2 Xfinity Entertainment Communication Security & Information Consumer Inside & Outside Home

Comcast Cable Communications, LLC Communications & Data Services Xfinity Internet ~18.6 million subs, largest ISP Comprehensive suite of products and services –Speed tiers ranging from 1.5 Mbps to 105 Mbps –Scalable, robust communications suite “Xfinity Connect” , voic , address book, calendar with rDVR –Cross platform applications –The most comprehensive online security suite – Constant Guard –Top 10 Portal and search provider Introduced Internet Essentials 3

Comcast Cable Communications, LLC Communications & Data Services Xfinity Voice Launched Spring 2005, about the same time as competitive phone companies were launching fiber video product 9.5 million customers, largest residential competitive phone provider in the US Leverage existing IP infrastructure to terminate billions of minutes of traffic over our network Independently rated No. 1 in call clarity Cross platform features – text messaging, readable voic Mobile App with ~2m downloads 4

Comcast Cable Communications, LLC Communications & Data Services “multi-platform” is key value proposition mobile user on smartphone Connect user on web TV Endpoint Xfinity Mobile App users XH widget XV in the home Product Roadmap: Rich Communications Services 5

Comcast Cable Communications, LLC Communications & Data Services Xfinity Connect Evolution 6 PC / Mobile / Tablet / Person / Home Connect your way - , voice, text, chat Connect to Your Community (contacts, social) Connect from anywhere – PC, TV, Mobile, Cordless Phone Connect to your Home, games, photos Xfinity Connect: “Operating System for the Digital Home” Umbrella service that is comprised of Rich Communication Services, Messaging and Digital Home Management as well as a centralized Personal Address Book

Comcast Cable Communications, LLC Communications & Data Services Xfinity Connect on iPad – Connect from any Device 7

Comcast Cable Communications, LLC Communications & Data Services Text Messaging – saving customers money on their wireless bill 8

Comcast Cable Communications, LLC Communications & Data Services Receive Text Notifications outside the app 9

Comcast Cable Communications, LLC Communications & Data Services Skype on Xfinity – multi-platform video communications 10

Comcast Cable Communications, LLC Communications & Data Services Skype on Xfinity – HD quality, personalized, easy to use 11

Comcast Cable Communications, LLC Communications & Data Services Skype on Xfinity – Group messaging 12

Comcast Cable Communications, LLC Communications & Data Services Value-add Product Capabilities – Constant Guard Evolution 13 PC / Mobile / Tablet / Person / Home Protecting your digital media Tools to help performance, support to help You Making your online experience safer (DNS Security & BOT Detection) Constant Guard: Umbrella Security Suite that provides enhanced and secure customer experience while accessing and surfing the internet. Protecting You and your devices

Comcast Cable Communications, LLC Communications & Data Services Constant Guard Protection Suite Landing Page 14

Comcast Cable Communications, LLC Communications & Data Services WiFi – enabling Comcast to capture more of the growing mobile broadband market 15

Comcast Cable Communications, LLC Communications & Data Services Xfinity Wi-Fi Opportunities Incorporate WiFi in outdoor, SMB and residential environments Integrated Comcast experience Enable a seamless roaming experience, across 3G, 4G and other WiFi networks 16

Comcast Cable Communications, LLC Communications & Data Services XFINITY WiFi Marketing in Philadelphia Coffee Cup Wrap Bill Insert Print Ad Billboard Train Station Poster 17

Comcast Cable Communications, LLC Communications & Data Services XFINITY WiFi on Finder Application 18

Comcast Cable Communications, LLC Communications & Data Services Internet Essentials The Largest and most comprehensive Broadband Adoption Experiment of its kind Connected more than 160,000 low-income Americans to the Internet 4,000 school districts, 30,000 schools, 3.5m NSLP families, 2m qualifying for IE Partnering with governors, state and local public officials to promote and engage families in IE Multiple Digital Literacy efforts in print, online and in person Low cost broadband service, $150 computing equipment Internet Essentials Website and Partner Portal –11.5 million pieces of promotional collateral requested through Dec –10,000 registrations to the Partner Portal –100,000 unique visits and growing 19

Comcast Cable Communications, LLC Communications & Data Services What’s going to be important Broadband in every home –All the speed you need for all the things you want to do –Enough speed for everyone, including your mother –Privacy and security to protect you, your digital assets, your identity, your devices Communications Portfolio (vs. voice and data) –You choose how to communicate , phone call, voic , text, chat, video –Your contacts (address book) as vehicle for communications –Personalization of your services (profiles, views, preferences) Wi-Fi enables mobility of your communications portfolio –In the home (wireless gateway) –Out of the home (mobile broadband, Xfinity Wi-Fi) Multi-Platform access to your communications –PC, tablet, cordless phone, apps for mobile devices, TV 20