University Boulevard

History Today 2012 Mail Boxes Etc., Inc. becomes The UPS Store, Inc. Locally owned an operated, offering a variety of services with convenient locations and world-class service. 2003 The two companies introduce The UPS Store Brand and approximately 3,000 Mail Boxes Etc. locations are re-branded as The UPS Store. They also offer lower UPS-direct shipping rates. Integrity, Reliability, employee ownership and customer service 1907 Jim Casey started the American Messenger Company to deliver private messages; Slogan: Best service lowest rates” since the beginning 1913 The company focuses on package delivery for retail stores; largest client is the USPS; starts using automobiles; merges with Evert McCabe and renames company Merchants Parcel Delivery 1919 first expansion to oakland, CA and changed name to United Parcel Service 1922 Differentiates with Common carrier services 1924 First Conveyor belt system 1930 Expanded to East coast Continued to grow through WWII in retail delivery 1950s expanded services to private and commercial by acquiring “common carrier” rights 1953 Expand common carrier services outside of California & successfully implement air delivery operations in major cities 1975 the Interstate Commerce Commission granted UPS the authorizations to ship freely in all 48 contiguous states, and it became the first package delivery company to serve every address in the 48 contiguous United States. Known as the “Golden Link” 1978 UPS Blue Label Air became available in every state including Alaska and Hawaii 1980s UPS enters the overnight air delivery business 1985 Next Day air service is available in all 48 contiguous states and Puerto Rico. UPS enters International air package and document service connecting the US and 6 European countries 1988 UPS Airlines is formed with authorization of the Federal Aviation Administration. The fastest growing airline in FAA history 1990s UPS develops the handheld Delivery Information Acquisition Device that every driver carries 1992 UPS starts tracking all ground packages 1994 UPS.com goes live 1995 UPS allows customers to track packages through its website; forms UPS Logistics Group to provide global supply chain management solutions and consulting; acquires SonicAir making UPS the first company to offer same-day, “next flight out” service and guaranteed 8 am overnight delivery 1998 UPS Capital was founded to provide integrated financial products and services that enable companies to grow in their business 1999 UPS enters stock market with IPO 2001 UPS acquires Mail Boxes Etc., Inc. the worlds largest franchisor of retail shipping, postal and business service centers. 2003 3000 locations of Mail Boxes Etc., Inc. have been rebranded as The UPS Store and offer lower UPS-direct shipping rate; publishes first corporate sustainability report, but has been making efforts since the 1930s 2005 UPS launches first non-stop delivery service between the US and Guangzhou, China; UPS acquires interest held by its joint venture business partner in China, giving it access to 23 cities that cover more than 80% of the country’s international trade. Today UPS delivers to more than 185 countries and can reach more than 4 billion people – twice as many as any telephone network. We have acquired more than 40 companies including industry leaders in trucking and air freight, retail shipping and business services, customs brokerage, finance and international trade services, which has expanded the horizon of our capabilities. 2001 UPS acquires Mail Boxes Etc., Inc. 1980 Mail Boxes Etc., Inc. is introduced as an alternative to the post office.

Overview Pack & Ship Printing Mailboxes Small Business

Product Overview Printing Products Document Finishing Office Supplies Business Cards Catalogs Copies & Quick Prints Flyers Letterhead Manuals Newsletters Posters Presentations Reports Banners, Envelopes, Greeting Cards, Lawn Signs, Indoor Magnets, and Postcards Document Finishing Laminating Binding Cutting Office Supplies

Services Pack and Ship Printing Mail boxes Postal Services Pack & Ship Guarantee Custom Packaging Specialty Packaging The UPS Store Luggage Box DYI Packaging Supplies Package Tracking Printing Online Printing 3D Printing Services Mobile Printing Mail boxes Business Personal Postal Services Small Business Services Passport & Photo ID Digital Media Conversion

Mission We enthusiastically support small businesses and the value they bring to the community by providing convenient and value-added business services to the small-office/home-office market, corporate “road warriors,” and consumers.

Awards & Recognition #1 on Entrepreneur magazine’s “Franchise 500®” list in the postal and business services category for 23 consecutive years #1 in the retail category for The Business Journals 2012 American Brand Excellence Awards 6th time in the last 10 years #1 on Transport Topics’ Top 50 Logistics Companies

My Commitment to You I am committed to providing custom solutions to you and your sales team by going above and beyond in customer service through reliability and integrity to provide you all with what you need to make your business successful.

Testimonials “The staff here is very accommodating and friendly. I come here almost every day to drop off packages, and everyone is always extremely helpful!” “I own and operate a small business that requires shipping a lot of technological equipment. No other place fits my shipping needs and takes care of me like The UPS Store.” “I love having my own private mail box at The UPS Store since I run my business from my office at home. It is extremely convenient and definitely makes me feel secure about my mail and packages.” “I highly recommend The UPS Store on University. Not only do they provide great service to make sure you have everything that you need, but their service is also quick and efficient.”

2014 Global Market Share

Study by Credit Donkey Pros Cons Is the most convenient Packages are wrapped securely Ground service is 3 days faster than cheapest option via USPS Also offers printing, copying, document notary and mail pickup Premium price for store packaging assistance Best shipping prices for 101-150 lb. packages The UPS Store works best for “…entrepreneurs who can take advantage of multiple UPS Store services…”

How We Help

Why Choose Our The UPS Store? Unmatched Service Pack & Ship Guarantee Workspace that can accommodate 2 professionals 24 hour access to mailboxes with door key Call-in MailCheck® PharmaPort™360

Mailboxes Street Address 24-hour access Package acceptance from all carriers Package and mail receipt notification Mail holding and forwarding Call-in MailCheck® John Smith PMB #123 10151 University Blvd Orlando, FL 32817

Mailboxes Large Sizes Medium Small Small 2 x 3 in. Medium 6 x 6 in. 3 months $54.00 6 months $90.00 1 year $144.00 3 months $63.00 6 months $108.00 1 year $180.00 3 months $81.00 6 months $132.00 1 year $132.00

Mailbox Price Comparison Choosing to Upgrade 3 + 3 = 6 months 3 + 3 + 6 months 6 + 6 1 year Small $108 $198 $180 $144 Medium $126 $234 $216 Large $162 $294 $264 $132

Copying & Printing Type Unit Price 8.5 x 11 Color Copies $0.59 8.5 x 11 B & W Copies $0.10 B/W Laser Printed Copies $0.35 500 Prepaid Copies $20.00 1000 Prepaid Copies $35.00

Additional Paper Services Unit Price Laminating – 8.5 x 11 in $2.69 Faxing – Local $1.00 Price Estimation Tool Used for: Binding Presentations Collating Reports Business Cards Flyers

How do we stack up? Convenience 4,841 Worldwide 31,000+ US 1,900+ US & Canada 4,841 Worldwide 31,000+ US 19 Locations 41 Locations 50 Locations $0.89 Color $0.59 Color None Flat rate from $7.50 From $6.61 Flat rate from $5.60 No – Drop boxes Yes – Personal Mail Box Yes – P.O. Box With claim; up to $1,000 Yes; max $100 w/o declared value With claim and proof of insurance, damage, value N/A Yes No Text or Email Participating Locations Local 20-mile Radius Printing Pack & Ship Prices Staples .06 color copies The convenience Over 4000 vs over 1900 locations 50 loactions in a 25 mi radius vs 26 locations in a 25 mi radius Pack and Ship Prices& guarantee Call in mail check/ receipt notification 24 hour access No mailboxes- drop boxes The UPS Store has everything you need all in one place Mailbox Pack & Ship Guarantee Call-in MailCheck® Receipt Notification 24-hour Access

Promotion $1,655 1,000 Prepaid Copies Medium size mailboxes for all Reps and Manager 1-year agreement Includes 20% off all additional copying, laminating, and faxing services for the year UPFRONT SAVINGS $555 $1,655

About Me UCF Professional Selling Program Alumni National Association of Sales Professionals member Sales Management Association member Recognized by the Orlando Business Journal’s Women Who Mean Business as an Up-and-coming entrepreneur UPS Customer Satisfaction Award NRF Customer Service Certified http://ups-store.pissedconsumer.com/similar-to.html

Customer Thank You's “I came into The UPS Store flustered about how I was never able to get anything shipped on time. Lynee had a short meeting with me, got to know the ins and outs of my company and then came up with a custom solution to fit my needs. I no longer have to worry about this previous disaster! Thanks, Lynee!” “Lynee from The UPS Store on University has helped me so many times, but this time she went above and beyond to make sure that I was getting the best rate for my business by showing me all of my options and making the best recommendation for my business!” “Lynee was so easy to work with. She and her partner always help my business succeed in any way they can. I know that I can always rely on her to get the job done in the most efficient manner possible.”