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Benefits of Teaming Up Exchange 2003 w/ Windows 2003 and Office 2003 Matthew Hester Sr. Technology Advisor Messaging & Collaboration Microsoft Corporation

Agenda Exchange Customer Feedback Exchange Customer Feedback Office Outlook 2003 Overview Office Outlook 2003 Overview Exchange 2003 Management Exchange 2003 Management Better with Windows Server 2003 Better with Windows Server 2003 Advantages of Integration Advantages of Integration Exchange 2003 Security Exchange 2003 Security Next Steps Next Steps Click the “Ask a question” button in the lower left section of your screen to submit a question.

Exchange Customer Feedback Increase Information Worker Productivity Increase Information Worker Productivity Increase Administrative Productivity Increase Administrative Productivity Enhance Outlook and Outlook Web Access Enhance Outlook and Outlook Web Access Lower TCO Consolidation Lower TCO Consolidation More and Better Deployment Tools More and Better Deployment Tools More Migration/Co-existence Tools More Migration/Co-existence Tools Enhance Security and anti-Spam capabilities Enhance Security and anti-Spam capabilities Click the “Ask a question” button in the lower left section of your screen to submit a question.

Exchange Server 2003 Scenarios Mobility/Remote Access Mobility/Remote Access Site/Server Consolidation Site/Server Consolidation Disaster recovery/VSS Disaster recovery/VSS Deployment/Migration Deployment/Migration Secure Messaging Infrastructure Secure Messaging Infrastructure Key Features MAPI/RPC over HTTP MAPI/RPC over HTTP Built-in Mobile Support Built-in Mobile Support Outlook Web Access/Outlook Outlook Web Access/Outlook Mobile Access Deep Windows Server Integration Deep Windows Server Integration Anti-Virus / Anti-Spam capabilities Anti-Virus / Anti-Spam capabilities Collaboration and Communication Benefits End-user productivity End-user productivity IT Pros productivity IT Pros productivity Lower TCO Lower TCO High availability High availability

Information Worker Productivity Office Outlook 2003 Overview

Information Worker Scenarios Mobile and Remote Users Mobile and Remote Users  Sales, Service, Consulting, Lawyers  Home Office Smart Communication when and where workers need it Smart Communication when and where workers need it Basic – Occasional Users Basic – Occasional Users Information Workers use better tools to communicate and stay connected Information Workers use better tools to communicate and stay connected Features New Outlook 2003 Features New Outlook 2003 Features Mobile Device Support Mobile Device Support New Outlook Web Access New Outlook Web Access New security and anti-Spam capabilities New security and anti-Spam capabilities Windows Rights Management Services Windows Rights Management Services Benefits Improve Productivity Improve Productivity Increase Customer and Partner responsiveness Increase Customer and Partner responsiveness Improved and Faster Communication Improved and Faster Communication Reduce Support Costs Reduce Support Costs Flexible, Secure Access Flexible, Secure Access Click the “Ask a question” button in the lower left section of your screen to submit a question.

Productivity with Outlook % more information displayed! Reading Pane One click follow-up Most recently used folders Custom Search Folders

Exchange 2003 and Outlook 2003 Using Outlook 2003 over a slow, latent connection – dial-up or wireless link Local cache of Exchange mailbox enables consistent user experience regardless of link speeds and disconnections Local cache of Exchange mailbox enables consistent user experience regardless of link speeds and disconnections Reduced roundtrips + message compression Reduced roundtrips + message compression Intelligent synchs Intelligent synchs Offline address book used for name resolution Offline address book used for name resolution VPN is not required between Outlook and Exchange over the Internet (RPC/HTTP[S] Tunneling) VPN is not required between Outlook and Exchange over the Internet (RPC/HTTP[S] Tunneling)

Outlook 2003 using HTTP(S) Client-side Client-side  Outlook 2003  Windows XP with Service Pack 1 + Q and Windows 2000 with Service Pack 3  (at RTM, this might change to Windows XP with SP2) Server-side Server-side  Exchange 2003 on Windows 2003 for FE (if FE is deployed)  Exchange 2003 on Windows 2003 for BE  Exchange 2003 on Windows 2003 for Public Folders  Exchange 2003 on Windows 2003 for System Folders  Windows 2003 for Global Catalog server

Outlook Web Access Anywhere Access - Improved Outlook Web Access Experience Fast Performance Fast Performance Choice of Rich or Basic Mode Choice of Rich or Basic Mode New User Interface like New User Interface like Outlook 2003 New Features: Spellcheck, Tasks, Rules New Features: Spellcheck, Tasks, Rules Secure: S/MIME, Timed Log-off, Attachment blocking Secure: S/MIME, Timed Log-off, Attachment blocking Easy to support and deploy Easy to support and deploy Great for co-existence and migrations Great for co-existence and migrations

Reading Pane One click follow-up Search Folders Pervasive Productivity: Outlook Web Access

Wherever, Whenever Access To Exchange 2003 Outlook 2003 Outlook Web Access Exchange Server ActiveSync Outlook Mobile Access Pervasive Productivity

Exchange 2003 Management

Exchange 2003 Management Increasing Server Manageability Outlook 2003 Performance Monitoring Outlook 2003 Performance Monitoring Queue Viewer for SMTP and X.400 Queue Viewer for SMTP and X.400 Multiple Mailbox Move Multiple Mailbox Move Mailbox Recovery Center Mailbox Recovery Center Recovery Storage Group Recovery Storage Group Improved Error Reporting Improved Error Reporting New Public Folder Admin Interface New Public Folder Admin Interface Message Tracking Center Message Tracking Center Delivery Status Notification Logging Delivery Status Notification Logging DNS Resolver Tool DNS Resolver Tool

Exchange Management Pack for Microsoft Operations Manager Helps Increase Server Availability Included with Exchange 2003* Included with Exchange 2003* Out-of-box monitoring and alerting for Exchange Out-of-box monitoring and alerting for Exchange Complete monitoring for solution: >1700 rules Complete monitoring for solution: >1700 rules Enhances server availability through proactive server management Enhances server availability through proactive server management Provides monitoring of client, server and Active Directory Provides monitoring of client, server and Active Directory Built-in knowledge reduces issue resolution time Built-in knowledge reduces issue resolution time * Customers still need to purchase a base MOM license

Better with Windows Server 2003

Windows 2003 Standard Memory tuning Memory tuning  /3GB switch  /USERVA switch Processor support Processor support  Supports 4-way P4 XeonMP Processors (hyper-threaded) Database snapshot through VSS Database snapshot through VSS HTTP support for Outlook 2003 HTTP support for Outlook 2003 Outlook Web Access Compression support Outlook Web Access Compression support

Native Mode Dependencies There is no such concept as “Exchange 2003 native mode.” Both Exchange 2000 and 2003 servers can live in a native mode Exchange organization. There is no such concept as “Exchange 2003 native mode.” Both Exchange 2000 and 2003 servers can live in a native mode Exchange organization. However … However …  Query-based Distribution Groups (QDGs) can only be created in a native mode Exchange organization.  If routing bridgehead pairs are upgraded to Exchange 2003 in a native mode org, they will use 8BITMIME data transfers instead of converting down to 7-bit. This equates to a considerable bytes on the wire saving over Routing Group Connectors.  In native mode, the Exchange Store automatically ignores and removes zombie ACE entries (applicable if you previously had Exchange 5.5 in the organization). Click the “Ask a question” button in the lower left section of your screen to submit a question.

Advantages of Integration

Improved Scalability, Reliability and Performance With Windows & 8 node clustering (Std and Advanced) 4 & 8 node clustering (Std and Advanced) Improved Virtual Memory Management Improved Virtual Memory Management  Support for the 3GB Switch in Windows 2003 Standard Edition Active Directory improvements Active Directory improvements  Replication traffic reduction  ADMT 2.0 migration tool  Replicate from local media (CD) Improved Cluster Failover time Improved Cluster Failover time Improved Public Folder Replication Improved Public Folder Replication Increased Security and availability with IIS 6.0 Increased Security and availability with IIS 6.0 Support for Volume Shadow Copy Service Support for Volume Shadow Copy Service(VSS)

Compatibility Matrix Interoperability with Windows Server Exchange Server fully supports Windows Server 2003 AD environments. Customers can use Exchange 5.5 SP3, Exchange 2000 SP2/SP3, and Exchange 2003 with Windows 2003 GCs and DCs. Exchange Server fully supports Windows Server 2003 AD environments. Customers can use Exchange 5.5 SP3, Exchange 2000 SP2/SP3, and Exchange 2003 with Windows 2003 GCs and DCs. Exchange 2003 Server is the only version of Exchange supported to be run on Windows Server 2003 Exchange 2003 Server is the only version of Exchange supported to be run on Windows Server 2003 Exchange can be installed and run on Supported Active Directory Environments Exchange Version Windows Server 2000 Windows Server 2003 Windows Server 2000 Windows Server 2003 Exchange 5.5 SP3 YesNoYes Exchange 2000 SP2 YesNoYes Exchange 2000 SP3 YesNoYes Exchange 2003 Yes (W2K SP3)YesYes (W2K SP3)Yes

Server Consolidation Server Consolidation for Exchange 2003 similar to Exchange 2000 Server Consolidation for Exchange 2003 similar to Exchange 2000  Exchange 5.5 customers will see similar consolidation opportunities for Exchange 2000/2003 (using Outlook 2000/2002/2003)  Exchange 2000 customers will not see additional server consolidation improvements using Exchange 2003  Additional Server Consolidation possible if using Outlook Web Access Click the “Ask a question” button in the lower left section of your screen to submit a question.

Site / Network Consolidation Site Consolidation for Exchange 5.5 & 2000 customers possibilities: Site Consolidation for Exchange 5.5 & 2000 customers possibilities:  If using Outlook 2000/2002, no site consolidation opportunity  If using Outlook 2003, it depends on: size of organization, Public Folder and Free Busy usage, and Outlook 2003 features enabled/disabled (Cached Mode, Offline Address Book size, drizzle mode) size of organization, Public Folder and Free Busy usage, and Outlook 2003 features enabled/disabled (Cached Mode, Offline Address Book size, drizzle mode)  Site consolidation possible using all Outlook Web Access clients (using GZip) Network bandwidth reduction possible using Outlook 2003 Cached Exchange Mode Network bandwidth reduction possible using Outlook 2003 Cached Exchange Mode  Assume approx 30-40% network savings  End-users are shielded from network outages  End-users perform local searches faster than previous clients  RPC/HTTP removes requirement for RAS/VPN overhead

Consolidation: Roadmap for Migration Redmond: 35 4-proc servers 35 4-proc servers Backup to tape Backup to tape Offline restore 8 hours Offline restore 8 hours 800-1K users/server 800-1K users/server 50MB per user 50MB per user Exchange 5.5 Exchange 2000 Redmond: 10 8-proc servers + SAN 10 8-proc servers + SAN Backup to disk Backup to disk Online restore 1-2 hours/database Online restore 1-2 hours/database 3K-3.5K users/server 3K-3.5K users/server 100MB per user 100MB per userWorldwide: 117 physical sites 117 physical sites Exchange server and DC in each site Exchange server and DC in each site Worldwide: (Projected) 19 physical sites19 physical sites ES03 and Outlook 2003ES03 and Outlook 2003 DC in every siteDC in every site Exchange 2003

Exchange 2003 Security

128 bit SSL Exchange 2003 Security Consistent, Secure Deployments More Secure Defaults More Secure Defaults Kerberos Support for Outlook 2003 Kerberos Support for Outlook 2003 Cross-Forest Kerberos Authentication Cross-Forest Kerberos Authentication  Single Sign-on for multi-forest implementations with W2003 Servers Restrict Distribution Lists to Authenticated Users Restrict Distribution Lists to Authenticated Users IPSec between Front-end / Back-end Clusters IPSec between Front-end / Back-end Clusters Pocket PC Synch – 128 bit SSL Pocket PC Synch – 128 bit SSL Mobile Browse HTML – 128 bit SSL Mobile Browse HTML – 128 bit SSL 128 bit SSL

Exchange 2003 Anti-Spam Stop Spam “at the Gate” Stop Spam “at the Gate” Connection Filtering Connection Filtering  Real Time Blacklists, Relay Spam Service, Dialup List Content Filtering Content Filtering  Spam Beacon blocking, Attachment Blocking Recipient Filtering Recipient Filtering  Block/Allow addresses  Restricted Distribution Lists Improved ability to Restrict Relaying Improved ability to Restrict Relaying Continuing to invest and work Continuing to invest and work with partners

Exchange 2003 Anti-Virus Updated VSAPI for Exchange 2003 Updated VSAPI for Exchange 2003  Runs on non-Mailbox Exchange Servers  Enhanced action/reporting from vendor SW Anti-virus Partners Anti-virus Partners  Symantec, Trend Micro, GFI, Sybari, CA, NAI (McAfee), + Attachment Blocking on OWA Exchange 2003 Attachment Blocking on OWA Exchange 2003 Prevent viruses on Outlook Prevent viruses on Outlook Security Patch for Outlook Security Patch for Outlook  Block older versions of Outlook from connecting to Exchange Exchange 2000 SP1 or above required Exchange 2000 SP1 or above required

Next Steps Evaluate Exchange Server 2003, Outlook 2003 and Windows 2003 Server Evaluate Exchange Server 2003, Outlook 2003 and Windows 2003 Server  Experience the benefits yourself Experience the benefits yourself  Reduce costs  More Productive Information Workers  IT Dept can do more with less  New Deployment and migration tools Think about Deployment Options Think about Deployment Options Scheduled for release middle of 2003 Scheduled for release middle of 2003

Additional Reading Materials Better Together: Windows Server 2003 and Exchange Server 2003: Better Together: Windows Server 2003 and Exchange Server 2003: Better Together: Outlook 2003 and Exchange Server Better Together: Outlook 2003 and Exchange Server Better Together: Microsoft Operations Manager and Exchange Server 2003: Better Together: Microsoft Operations Manager and Exchange Server 2003: Exchange Compatibility with Windows Server Operating Systems: Exchange Compatibility with Windows Server Operating Systems: KB article discussing Exchange 2000 Server and Exchange Server 5.5 compatibility with Windows Server 2003: KB article discussing Exchange 2000 Server and Exchange Server 5.5 compatibility with Windows Server 2003: What’s new technical guide: b037-c04a96a977fd&DisplayLang=en What’s new technical guide: b037-c04a96a977fd&DisplayLang=en b037-c04a96a977fd&DisplayLang=en b037-c04a96a977fd&DisplayLang=en

Audience Q&A Time for YOU to ask questions! Matthew and Edward are now taking questions from the audience on Integrating new Exchange technologies with Windows Server 2003 and Outlook Click the “Ask a question” button in the lower left section of your screen to submit a question.

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