Feedback Italia S.p.A.

2 Software house which plans and develops Video communication over IP protocol Softwares for Interactive Feedback Italia S.p.A.

3 easymeeting™ First module of FeedbackIVC suite which enables company to communicate in real time in audio, video and documents. Between remote head offices or branch offices scattered on State territory Between the Headquarter and its distributors Between the company and its supplying firms Between the company and its clients It’s a software application which can be installed on every computer provided with Windows© application. It’s an innovative software suite which enables to improve the efficiency of information’s management of business and marketing meetings of training courses of servicing and professional advicing to customers.

4 easymeeting™ User inferface Up to 20 full- duplex windows Documents’ window Toolbar Layout for less than 20 users

5 easymeeting™ Main characteristics - 1 Copyright technology based over multicast IP protocol which runs over every IP connection network xDSL Fibre WIFI Possibility of working on different CODECs software (Microsoft, DIVX, THEORA, copyright Feedback Italia) Band consumption you can entirely parameterize Simple and customizable User Interface bidirectional satellite UMTS HSDPA

6 easymeeting™ Main characteristics - 2 Cryptographic flow for sound, audio and documents using algorithm chosen by the customer Up to eight independent audio channels to manage multilingual communication Possibility of creating interface with traditional H.323 equipments for videoconference thanks to gateway software

7 easymeeting™ Properties - 1 From 2 to customers that can be connected per room Uncountable contemporary virtual rooms Up to 20 full duplex windows Self-adjusting users window in function of the number of participants Resizable and floating windows according to customer’s selection Storage and fast recall of the customizable layouts on several monitors (up to eight) Real time delivery of files and films Screen sharing feature to share files and applications

8 easymeeting™ Properties - 2 Whiteboard integrated on the Data windows User’s Menu in toolbar or in Windows style Chat line shared between the users Synchronization of Powerpoint files Session totaly recordable to each client Web-based scheduling feature to invite persons attending to the meeting Instant messaging to set off easymeeting™ sessions in real time with the users of the same network or work group videolearning™ to manage interactive training courses

9 videolearning™ Integrated feature of easymeeting™ which links the idea of virtual classroom to meeting process. The supervisor becomes Tutor and communicates simultaneously with a group of students realizing professional updating sessions, workshops, internal training courses. An easy-to-use and versatile engine to send and collect questionnaires enables to organize in real time polling sessions with a basic Powerpoint presentation.

10 videolearning™ The presentation is sent to each student. The teacher collects the polling’s results in real time and can save them in an external file. Power point sent by the teacher The teacher collects the results in real time The students express their opinion

11 easymeeting™ Activation’s modalities easymeeting™ uses different softwares to organize and manage virtual events: Direct Access : through the log-in windows of easymeeting™ easymeetingOnCall: instant messaging easymeeting™ Scheduler: website to manage resources thanks to an active calendar.

12 easymeetingOnCall Instant messaging at all time available on the tray bar of Windows© System you can install to all the users or only for a determinated group Possibility to invite to an easymeeting ™ session the colleagues or the users of the oneself group of work in real time Public and private Chat line between all the users Favorite users list and search function.

13 easymeetingOnCall How to call and receive a call with easymeetingOnCall

14 easymeeting™ scheduler Web-based interface entirely customizable Different typologies of users and laws Possibility to manage groups and conferences Online scheduling for virtual rooms Automatic s to manage invitations

15 easymeeting™ scheduler Web interface to book meetings and send automatic s to participants

16 Outlook plugin Outlook Interface with all software accessories Dedicated field for easymeeting™ meeting managing Automatic inviting , with system’s generated link to direct log in the conference Automatic info for simply changing the meeting’s parameters Full options available Dynamic change of meeting type, from real to virtual and back

17 Outlook plugin Using Outlook Plugin to manage an easymeeting™ meeting

18 easymeeting™ Additions Software solution exclusively Basic and non specific hardware Direct fruition from the user’s desk Possibility of working with MS Windows including collaborative work sessions to audio and video tracks You can parametrize the audio and video communication’s quality according to the available band To the available resources To the meeting’s typology Real Bidirectional and interactive connection Real synchronization between sound and audio tracks

19 Garanteed Customizable Adjustable easymeeting™ vs web-conference system audio – video quality Number of participants per meeting Number of participants Full - Duplex Document’s sharing Security Band resources’ control easymeeting™ Web-Conference systems cryptographic flow User’s authentication Groups’ management and ACL Garanteed Customizable adjustable Up to 1000 per meetingNo more than 10 Display Delivery Remote control For all kinds of documents QCIF CIF 4CIF NONE TOTAL NONE Up to 20 per meetingNo more than 2 or 3 Display Delivery

20 easymeeting™ vs Traditional video conference Type of solution Document’s sharing Hardware required Employment Dimensioning Audio and video quality easymeeting™ Traditional Video conference Display Delivery Remote control and files and applications sharing For all kinds of documents Display Hardware Software NONE From personal desk From meeting room From personal residence From hostels and congress centers The number of connected clients The audio and video quality Basic Economic Specific Expensive From meeting room Garanteed Customizable Adjustable QCIF CIF 4CIF CIF

21 easymeeting™ the three “Business Models” - 1 The “client”, or the component which allows the activation from each personal computer… It’s free You can download it directly from the website You can install it in every computer provided with Windows © It has reduced dimensions (less than 5 Mb) It works with basic accessories which are: webcam, microphone and headphones.

22 easymeeting™ The three “Business Models” - 2 The server of Easymeeting ™ is given according to the following modalities: ENTERPRISE Selling or hiring a licence server which will be installed in the customer’s network ASP Utilization ”pay per use” of the server which is located in the Services Provider with a rate making per minute or a monthly flat rate LIVE Realization of events thanks to a network of more than 100 hostels across Italy

23 easymeeting™ ENTERPRISE and ASP Business Models Uncountable users and meetings in order to Work without moving case history

24 easymeeting™ NEWCOM project Wireless project financed by the CEE in order to reach the post- UMTS generation, coordinated by the Istituto Superiore Boella (TO) and financed with 8 mln € easymeeting™ as an instrument for video communication and results’ exchanges 60 european universities and more than 800 Professors and researchers are involved, in the following coutries: Austria Belgium Denmark Finland France Germany Greece Israel Italy Norway Poland Portugal United Kingdom Spain Sweden Switzerland Turkey Hungary

25 easymeeting™ Hospital Martini of Turin Otorhinolaryngology unit of the Hospital Martini of Turin: easymeeting™ connects the operating room, where are working specialists, with the conference center, where other specialists can attend and comment on the operation process. easymeeting™ allows to communicate in real time with two other hospitals in Turin. The system is daily used for consultations, doctors and nurses training or professional updating.

26 easymeeting™ The agriculture school of Monza’s park 74 branches and groups of work across the country Agriculture lessons diversified according to the subjects and the listeners The teacher take part from the school, in the park of Monza Questions are collected via chat in order not to disturb the lesson.

27 easymeeting™ LIVE employment Multi-sites conferences as a winning instrument for Marketing communication and Learning case history

28 easymeeting™ Bayer Healthcare 30 cities connected across Italy 3200 veterinaries were participating Main speakers concentrated in a single location Interactive presentations in each site in order to launch a new product

29 easymeeting™ Luna Rossa Telecom - Luna Rossa: easymeeting™ connects ITA45 – on exhibition on different italian places – with Trapani and Valencia to realize an amazing live event during the races Yacht clubs and italian sailing schools are connected too, students also participate asking questions to their idols.

30 easymeeting™ Granarolo Granarolo presents its ethical rules to its staff: a live easymeeting™ event with some great names of showbusiness that came to broach the subject of Companies’ social liability. A rapid and economic method with a significant impact to communicate with the whole staff.

31 easymeeting™ Other realizations in medical field Several pharmaceutical companies use at regular intervals the easymeeting events to communicate with doctors, nurses, pharmaceutical representatives or specialists. Shire Italia Bristol-Myers Squibb Valeas

32 easymeeting™ Other realizations Minardi F1 Team’s sponsorship: easymeeting™ links up the headquarter of Faenza and the Paddocks in the different circuits of the championship Montagnes Digitales: easymeeting™ establishes communication between various municipalities and local authorities of the Emilian moutain in order to launch the program for the e-government system’s development

Financial References Educational References

34 Industry References

Government and Associations References

36 Healthcare References

Services References – 1

Services References – 2

39 Feedback Italia S.p.A. Via J. F. Kennedy, Moncalieri (TO) - Italy Tel: Fax: – Offices in Milan - Italy Corso Venezia, 18 - c/o Palazzo Serbelloni, 3rd Floor RoleReference PreSaleEnrico MarketingLorella CommunicationClaudia Account Elena Cafarelli Veronica Quinzi Elisa Boscolo Pelo DemoAnnamaria Organization and LogisticsMassimiliano Chiadò AdministrationRita