Chapter 1: The Information Age In Which You Live Changing the Face of Business Management Information Systems for the Information Age

Chapter 1: The Information Age In Which You LiveSlide 1-2 Welcome to the Information Age A time when knowledge is power Knowledge workers work with and produce information as a product Knowledge workers outnumber all other types of workers by a 4-to-1 margin Your competition (other business students) is knowledgeable of and adept in IS/IT Businesses use information to gain and sustain a competitive advantage What a business doesn’t know can hurt them

Chapter 1: The Information Age In Which You LiveSlide 1-3 Just Around the Corner A taxi firm in Dublin is launching a fleet of “e-taxis” that can be hailed using text messaging over a mobile phone New Cadillacs can be equipped with infrared technology that extends your night vision up to five times farther on a dark road A small camera attached to a pair of glasses and a hip-worn computer can communicate with a small chip implanted behind the ear, which may provide sight to the blind

Chapter 1: The Information Age In Which You LiveSlide 1-4 MIS In the Information Age MIS deals with the coordination of 3 important organizational resources: Information People Technology (IT) Management Information Systems defined: Deals with the planning for, development, management, and use of information technology tools to help people perform all tasks related to information processing and management

Chapter 1: The Information Age In Which You LiveSlide 1-5 Today’s Economic Environment The E.conomy E-commerce, telecommuting, distance learning Virtual workplaces; work anytime, anywhere The Now economy M-commerce; buy anything, anytime, anywhere The Global economy No physical or geographical boundaries Transnational firms The arriving Digital economy Movement of all types of information digitally

Chapter 1: The Information Age In Which You LiveSlide 1-6 Quick Survey How many use the Web on a daily basis? How many participate in chat rooms? How many have bought something online? How many download software? How many can speak two or more languages fluently?

Chapter 1: The Information Age In Which You LiveSlide 1-7 Information As a Key Resource Chapter 1 Today’s Economic Environment MIS InformationPeople Information Technology Roles and Goals of IT Information is one of the three components of MIS. Information leads to knowledge and knowledge is power. Knowledge comes from (1) having timely access to information and (2) knowing what to do with it.

Chapter 1: The Information Age In Which You LiveSlide 1-8 Three Aspects to Information 1.Data versus Information Data are the raw facts Information is processed data with meaning 2.Personal Dimensions of Information Time Location Form

Chapter 1: The Information Age In Which You LiveSlide 1-9 Three Aspects to Information (cont’d) Information Flows Strategic, Tactical/Managerial, Operational Between functional business units Information Granularity Extent of detail required or desired What Information Describes Internal (or operational) information External (or environmental) information Objective (quantifiable) information Subjective (theoretical) information 3. Organizational Dimensions of Information

Chapter 1: The Information Age In Which You LiveSlide 1-10 People As a Key Resource Chapter 1 Today’s Economic Environment MIS InformationPeople Information Technology Roles and Goals of IT Information and technology literacy Ethical responsibilities There are two important “people” issues in MIS: A “literate” knowledge worker is a person that knows what information is needed, where it can be found, and how to use technology to retrieve and manage it.

Chapter 1: The Information Age In Which You LiveSlide 1-11 IT As a Key Resource Chapter 1 Today’s Economic Environment MIS InformationPeople Information Technology Roles and Goals of IT Information Technology is any computer-based tool that people use to work with information and support the information and information processing needs of an organization.

Chapter 1: The Information Age In Which You LiveSlide 1-12 Technology Categories Hardware Input, Output, Storage, CPU, RAM, Telecommunications, and Connecting Devices Software Operating System Software Application Software Utility Software

Chapter 1: The Information Age In Which You LiveSlide 1-13 Decentralized Computing The organization splits computing power across functional areas and onto the desktops of knowledge workers. The organization’s information is organized, stored, and managed in one central location.

Chapter 1: The Information Age In Which You LiveSlide 1-14 Roles & Goals of Information Technology 1.Increase employee productivity (TPS & CIS) 2.Enhance decision making (OLAP, EIS & DSS) 3.Improve team collaboration (Groupware) 4.Create business partnerships and alliances (IOS, SCM & EDI) 5.Enable global reach (Culture) 6.Facilitate organizational transformation (BPR)

Chapter 1: The Information Age In Which You LiveSlide 1-15 Consider This… Okanagan College offers distance learning classes with technology-based curriculum. Name some advantages of taking a course through online distance education? Name some disadvantages of taking a course through online distance education? Do the advantages outweigh the disadvantages? Where do INFORMATION, PEOPLE, and TECHNOLOGY (IT) fit into this model?