Traffic Incident Management Operational Services Viki Watson, Principal Advisor (Incident Management)

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Presentation transcript:

Traffic Incident Management Operational Services Viki Watson, Principal Advisor (Incident Management)

Traffic Management Centres ITS Devices & STREAMS phone service Other Information sources 1 Incident Occurs 2 Incident Detected 3 Incident Verified 4 Response Despatched 5 Response Arrives 7 Site Investigated 6 Traffic Diverted 8 Incident Cleared 9 Normal Traffic M Monitor

Traffic Response Units Quick Clearance Services Emergency Call-Out (RAMC) Managed Motorways Incident Response Satellite Depots Planned Incidents (MUTCD) 1 Incident Occurs 2 Incident Detected 3 Incident Verified 45 Response Arrives 7 Site Investigated 6 Traffic Diverted 8 Incident Cleared 9 Normal Traffic M Monitor Response Despatched

Footage supplied courtesy of RACQ Video to be inserted here!

1 Incident Occurs 2 Incident Detected 3 Incident Verified 45 Response Arrives 7 Site Investigated 6 Traffic Diverted 8 Incident Cleared 9 Normal Traffic M Monitor Response Despatched Site Management Normal Traffic Inner Cordon Outer Cordon Call Out End of Traffic

(web and phone) Variable Message Signs Variable Speed Limit Signs/Lane Use Mgmt SMS Major Incident Reports 1 Incident Occurs 2 Incident Detected 3 Incident Verified 45 Response Arrives 7 Site Investigated 6 Traffic Diverted 8 Incident Cleared 9 Normal Traffic M Monitor Response Despatched Traveller Information

Current Initiatives TIMS Effectiveness audit to inform future planning CCTV Standard & Strategy Roadworker Safety Breakdown Safety Strategy  Glovebox Guide  Yellow Ribbon Road Safety Week EVP

Learnings from Previous Trials HVRU CCTV on TRU

Key Messages Relationships Roles and responsibilities Resources and location Communication Cooperation Duty of care to TMR officers, rescuers and road users

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