The importance of standards and quality management. The detriments of sub- standard products on public health, safety and enterprise growth. Erick RAJAONARY - CEO 1
Objectives: To satisfy all stakeholders: customers, partners. Structuring the organization and improve the way we work: well-defined missions, responsibilities, improve communication and exchange. Motivate and enhance the level of professionalism of the employees. Share the vision and common goals Optimal use of available resources: financial, human and materials 2 QUALITY APPROACH Marketing & Communication - March 2015
Key factors: Total and full involvement of all leaders, listening skills Training: dynamic and continuous Commitment of everyone 3 Marketing & Communication - March 2015
QUALITY MANAGEMENT - CASE OF GUANOMAD PRODUCTS: fertilizer. Quality control: microbiological and physico-chemical analysis of raw materials & finished goods and respect of the production process Certification by ECOCERT : use of GUANOMAD fertilizer in organic farming in accordance with EC Regulations No. 834/2007 & 889/ Marketing & Communication - March 2015
Illicit extraction – Unfair competition GUANOMAD set up a new legislation with local authorities about extraction autorisation to fight against illicit extraction. Marketing & Communication - March
PRODUCTION PROCESS Production process: collection in caves and treatment in the factory: drying, blending, grinding, setting pellet (for pellets), weighing, packaging Thermic treatment: 70° Celcius for 30 minutes (for local sales and export) Safety: use of personal protective equipment, harnesses, medicine box, training with red cross on first aid, medical examination every 6 months 6 Marketing & Communication - March 2015
7 DryingBlending
8 Grinding Setting pellets Marketing & Communication - March 2015
9 WeighingPackaging Marketing & Communication - March 2015
ENVIRONMENT Social and Environmental Management System Bats conservation policies - Minimize the impacts of guano exploitation on bats Caves protection policies - No great physical modification of the caves Guano exploitation management plan - Efficient management of renewable natural resources Marketing et Communication - March
Marketing et Communication - March In the caves
Marketing et Communication - March Entry of the caves
BRAND – INTELLECTUAL PROPERTY Brand deposit at the Malagasy Intellectual Property Guanomad was referenced as one the best company in Intellectual Property in 2014 by the World Intellectual Property Organization (WIPO) Marketing & Communication - March
PACKAGING Marketing & Communication – March
SERVICE: Staff: technical sales (agricultural engineers who have mastered the farming techniques and crop calendars), competent staff in finance and accounting, inventory management, production, communication, human resources PREMIUM technician since late 2014: Personal support for big farmers In 2015, personalized support for farmers via mobile phones (ongoing partnership) Research & Development Department: Improves the quality of products and creates specific fertilizer, establishes a rational management of the stock of guano 15 Marketing & Communication - March 2015
SERVICE: Staff: technical sales (agricultural engineers who have mastered the farming techniques and crop calendars), competent staff in finance and accounting, inventory management, production, communication, human resources PREMIUM technician since late 2014: Personal support for big farmers In 2015, personalized support for farmers via mobile phones (ongoing partnership) Research & Development Department: Improves the quality of products and creates specific fertilizer, establishes a rational management of the stock of guano 16 Marketing & Communication - March 2015
MARKETING AND COMMUNICATION Daily TV Show on National TV and National Radio about farming technics and the use of Guanomad Fertilizer Marketing & Communication - March
18 International Fair of Madagascar FIER MADA 2014 Marketing & Communication - March 2015 Naivasha Fair 2014 (Kenya ) PRESENCE IN FAIRS
Thank you 19