Exploring the impact of employee devices in the workplace Roberto Tavano VP Sales, Enterprise Security Solutions Technology, Consulting and Integration Services Social & Mobile Business 2012 | London, 31 st January 2012

>1500 Global Service sites are maintained by AEME through its distributor and authorised service provider network – in 29 countries. >1500 Global Service sites are maintained by AEME through its distributor and authorised service provider network – in 29 countries. 5 Times per day that UK Citizens use Unisys in some way - voic , cheques, mortgages, insurance, emergency services. 5 Times per day that UK Citizens use Unisys in some way - voic , cheques, mortgages, insurance, emergency services. 75% Of all airline passengers in Europe book reservations on Unisys systems, covering 200 airlines, including 22 of the world’s top % Of all airline passengers in Europe book reservations on Unisys systems, covering 200 airlines, including 22 of the world’s top Million Text messages and 90 million calls per week are provided on Unisys messaging platforms, fully managed by Unisys for BT. 100 Million Text messages and 90 million calls per week are provided on Unisys messaging platforms, fully managed by Unisys for BT. 80 Critical Applications Managed by Unisys for the Metropolitan Police. 80 Critical Applications Managed by Unisys for the Metropolitan Police. 6 Million Appointments scheduled for Barclays customers – Unisys Appointment Booking System 97% Of all reported murders in the UK are detected with assistance from a solution developed and maintained by Unisys, HOLMES 2. 97% Of all reported murders in the UK are detected with assistance from a solution developed and maintained by Unisys, HOLMES 2. $3 Trillion Money transferred every day by SWIFT’s clearing system, powered by Unisys. $3 Trillion Money transferred every day by SWIFT’s clearing system, powered by Unisys. 175 Million voice mails processed everyday around the globe. 175 Million voice mails processed everyday around the globe. 100 Years Skipton Building Society has been a Unisys client. 100 Years Skipton Building Society has been a Unisys client. 10 Million Subscribers to BT’s 1571 service managed by Unisys. 10 Million Subscribers to BT’s 1571 service managed by Unisys. 12,000 Emergency calls per day for Metropolitan Police. 12,000 Emergency calls per day for Metropolitan Police.

Cyber Security Cloud Computing and smart mobile devices will create new Cyber Security challenges by altering the perimeter of the IT enterprise Appliance Offerings Vertical consolidation in our industry will lead to a new breed of integrated “appliance” offerings that will simplify mainstream IT technology deployment. Smart Computing Smart Computing and Intelligent Analytics technologies will become essential in processing the exponential increase in IT monitoring and compliance data. Opportunities for improved Service Delivery & IT cost management END-USER SUPPORT DATA CENTRE TRANSFORMATION APPLICATION MODERNISATION SECURITY

Consumerisation Social Computing Cyber-Security

© 2012 Unisys Corporation. All rights reserved. 5 Devices employees use for business applications (UK business) Source: Unisys/IDC survey on “Consumerization of IT”, May 2011 Key facts Consumer technologies are already being used extensively in the Enterprise, and are growing in importance Demand for mobility is accelerating and amplifying all of this - smartphones, now tablets, and laptops will continue to grow, at the expense of traditional desktop PCs It’s not just about devices: there’s growing business use of a diverse range of social media apps with consumer roots The flow is two-way: work is flowing into personal time and making workers more productive …. happier, too?

Engaging users with device-friendly, location-relevant information 1 Securely connecting critical information to employees in the field or on the move 2 Solving organisation inefficiencies by making information available anywhere, anytime 3 Creating industry- changing, new revenue sources 4

© 2012 Unisys Corporation. All rights reserved. 7 Social media used for business purposes (2010 vs. 2011) (UK consumer) UK = 306 Key Facts Use of social media for work – especially Facebook or MySpace and LinkedIn and Plaxo – has increased dramatically in UK Source: Unisys/IDC survey on “Consumerization of IT”, May 2011

© 2012 Unisys Corporation. All rights reserved. 8 Apps organisations use to conduct business activities (UK business) Key Facts Employers predict a slight increase in usage of applications over the next year Big boost for Web Conferencing and Internet Video Conferencing Source: Unisys/IDC survey on “Consumerization of IT”, May 2011

© 2012 Unisys Corporation. All rights reserved. 9 Locations / Situations when ing, posting, texting (UK consumer) Key Facts People will , post to social media, and text from just about anywhere for either personal or business reasons Employees extend their business hours into previously used downtime (holidays, watching TV, etc.) Business iPad users tend to do more work in more places than those using other devices Source: Unisys/IDC survey on “Consumerization of IT”, May 2011

© 2012 Unisys Corporation. All rights reserved. 10 Use of social media for communication (UK business vs. consumer results) Source: Unisys/IDC survey on “Consumerization of IT”, May 2011 Key Facts Serious gaps in perception between iWorkers and IT Employers and employees are at odds as to how social media are used to communicate to constituents Enterprise IT groups acknowledge consumerisation as important to their businesses, but are struggling to keep up Business survey results & IT’s self-rating clearly show they are being overwhelmed by it

© 2012 Unisys Corporation. All rights reserved. 11 Level of urgency to organisation (UK business vs. global) Key Facts In the UK, policies and compliance, security and transforming/upgrading datacenter for consumerisation are considered to be most urgent issues Most other issues are of moderate- to-high urgency More than half of employees will contact their company IT department if they encounter problems with their personal devices Employees’ reliance on corporate IT to support personal devices increases IT’s workload Source: Unisys/IDC survey on “Consumerization of IT”, May 2011

Users and the Integrated Workplace End user support Virtual offices Integrated User experience Unified communications Identity management Movement tracking, reporting, expense management Re-Engineering the Business Process Data collection, delivery, synchronisation User segmentation Secure protection of data Future revenue streams Service management and change management Infrastructure (devices, network, storage) Configuration, patching, upgrades Secure web gateways: content filtering, malware detection Wireless enablement: intrusion detection and prevention Security Operations Cyber Situational Awareness Applications Enterprise app enablement (from Legacy back-end to the Cloud) Development, delivery, management Security of apps and sensitive data App quality/security evaluation, stores and catalogues

Consumer- style devices in the organisation Basic Enterprise Usage Governance Horizontal Capabilities Business Adapts Process Transform the business DATA CENTRE TRANSFORMATION APPLICATION MODERNISATION SECURITY END-USER SUPPORT

“Organisations have differing levels of maturity, different expectations, different policies. We recognise that for a program to be effective, these differences must be addressed.”

Focused on what we are best at and where our clients need us. We collaborate with our clients to get to the best results. Committed to the excellence of our service quality. Unbiased and objective in the technologies we use and propose. A culture of innovation built on a heritage of technological firsts. Global reach: we can be anywhere our clients need us to be. Experienced in providing insights for opportunities for IT cost management. We have experienced industry experts who deliver results.