| 1 Commercial in confidence Increasing the capacity of our communities to engage with technology Brendan Fitzgerald and Tegan Kop - Infoxchange Go Digi Workshop Discussion – SLQ June 2015

| 2 Commercial in confidence » Introduction to Infoxchange » Digital inclusion in Australia » Go Digi, Libraries and Community » Workshop Discussion Agenda

| 3 Commercial in confidence My Favourite Bit of Technology “My iPad – more useful than my Husband” “My Phone - I love the fact I can take and store so many photos on my Phone” Frustrations It changes all the time; Help; Connection “What did you say after hello” What people think?

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| 5 Commercial in confidence Digital Inclusion Digital Proficiency Digital Empowerment Increase digital inclusion by assisting all those in our communities to access and efficiently use technology Raise the level of digital proficiency and improve the efficiency and effectiveness of the not-for-profit sector through the use of technology Showcase the benefits of digital empowerment in our communities Our social objectives

| 6 Commercial in confidence Digital inclusion framework

| 7 Commercial in confidence Digital inclusion in Australia Source: CSIRO 2013

| 8 Commercial in confidence 8 | Economic benefits At the household level: » Communication, c.$700/yr » Information & media, c.$1,000/yr » Online services, c.$500/yr » Greater variety of goods and services (‘long tail’) » Educational opportunities » Health information » Relationships Source: CSIRO 2013

| 9 Commercial in confidence 1. “I’m not interested” 3. “I feel pressured” 4. “Ok, I give in, I’ll do it” 5. “I use the computer but I still don’t like it” 6. “I’m getting my confidence” 7. “I know everything! And if I don’t I’ll work it out” 2. “I’m slightly interested, but…” Online Confidence & Behaviour

| 10 Commercial in confidence Mentor Program Mentor Program Partner Network Digital Platform 2016 Conversat ions Tour 2016 Conversat ions Tour 2016 Year of Digital Inclusion 2016 Year of Digital Inclusion

| 11 Commercial in confidence » Network - The Go Digi Network is central to the program and consists of network partner organisations with a commitment to improving digital literacy in their communities. » Online Platform - goes hand in hand with the Go Digi network, facilitating the establishment of the network. It allows Network Partners to add their learning events and access free resources and learning materials. Learners can also access free learning guides and type in their postcode to find face-to-face learning near them. » Pop-Up Community Sessions are face-to-face learning events in local communities listed on the platform. A Go Digi Pop Up can be anything you want it to be and it can happen anywhere! Perhaps a school, community gardens or even a farmers market. Go Digi – A National Digital Literacy Project

| 12 Commercial in confidence »Mentoring Program - provides individuals with the opportunity to undertake online and face-to-face training to mentor their friends, colleagues, family or neighbours in learning digital skills. »National Year of Digital Inclusion (NYDI) - The first of it’s kind in Australia, NYDI will raise awareness, discuss and celebrate digital inclusion in Australia. Components for NYDI include a series of national conversations around digital inclusion, a community pop up festival in each state and celebrating community champions across the country. Go Digi – A National Digital Literacy Project

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| 14 Commercial in confidence » Technology – you and me and your community –My favourite bit of tech –Technology is…….. » How are the communities you’re working with experiencing technology and being connected –Issues –Benefits » What can help us create a more digitally inclusive community Workshop Discussion

| 15 Commercial in confidence » Highlights » Any questions? » Next steps –Join up as network partner Summary