1 Sustainable Development Department ACCOR and the Environment “The History”  Prior to 1994 – Various actions at local levels  1994 – Creation of Environment Manager  1997 – Creation of the Environment Department  1998 – Introduction of the Environmental Charter  2003 – Creation of Sustainable Development Department  2006 – Introduction of Earth Guest and the new Environmental Charter

2 Sustainable Development Department EARTH GUEST The new Accor program dedicated to the environment

3 Sustainable Development Department Earth Guest “Earth Guest” Program A program name and a visual identity, shared by all A signature, translated into all languages

4 Sustainable Development Department In 2006, Accor launches Earth Guest, a global program that embodies the Group’s vision for sustainable development. Earth Guest covers 7 priorities in two major fields : Human and Environmental Earth Guest program “Earth Guest” Program

5 Sustainable Development Department Local development: In order to be fully integrated into local communities, we aim at minimizing the negative impacts of our activities (fight against sexual tourism involving children…) and maximizing our positive impacts (employee training programs, green building…). Human rights: In order to guarantee human rights, we ensure conformity with the International Labor Organization (ILO) regulations within our activities. Health: In order to satisfy guest and employee needs in terms of health and well-being, Accor develops programs to fight against AIDS, malaria and other severe diseases. Human Priorities “Earth Guest” Program

6 Sustainable Development Department Energy: In anticipation of the energy crisis, we reduce our consumption and support renewable energy technologies. In order to protect the ozone layer, we limit the emission of the harmful gases present in refrigerating equipment. Water: In order to prevent the risks linked to water shortage, we reduce our consumption and favor water recovery systems. Waste: In order to limit waste management costs, we reduce waste production and favor recycling. Biodiversity: In order to preserve species threatened with extinction, we act closely together with several associations. Environmental Priorities “Earth Guest” Program

7 Sustainable Development Department The success of the previous charter Sustainable Development Department Created in 1998 for Europe, then adopted in Asia-Pacific, South America and adapted for North America and for Africa. 15 practical actions including 5 on waste Considered as implemented in a hotel when 10 actions are completed Considered internally and externally as the environment management tool for Accor hotels

8 Sustainable Development Department “Earth Guest” Program Accor Hotels Environment Charter helps us to federate all our individual actions in favor of the Environment. It is a pillar of the Earth Guest program.

9 Sustainable Development Department Why a new Environment Charter?

10 Sustainable Development Department Why a new Environment Charter? Take into account the rise of environmental issues all over the world Generalize numerous environmental actions already in place in many hotels Integrate regional specificities The will to go further …

11 Sustainable Development Department Objectives of the new Charter Why a new Environment Charter? Improve our performance Reinforce Accor’s « environmental » culture Share our commitment with our clients who are more and more concerned by the environment Lower operational costs

12 Sustainable Development Department The main features of the new charter Poster for the follow-up of the Charter by team members in hotels

13 Sustainable Development Department Poster for sharing the hotel’s commitment with our guests The main features of the new charter

14 Sustainable Development Department PARTENERSHIPS  PLAN INTERNATIONAL  RED CROSS  ECPAT (End child prostitution, pornography and trafficking of children)  NAUSICAA  ORSE (Observatory on companies responsibility with respect to society)  EDF

15 Sustainable Development Department “Together, ever more responsible”