Supporting modern policing – challenges for implementation of contemporary ICT Raul Savimaa Police adviser Estonian Police Board

Supporting modern policing – challenges for implementation of contemporary ICT Raul Savimaa Police adviser Estonian Police Board

Supporting modern policing – challenges for implementation of contemporary ICT Raul Savimaa Police adviser Estonian Police Board

Supporting modern policing – challenges for implementation of contemporary ICT Raul Savimaa Police adviser Estonian Police Board

Police operates in complex environment –Demanding: correct and precise actions in time –Changing, sometimes rapidly –Dynamic in long time, influenced by different aspects Police organisation is multifunctional Management process of the police organisation –Each officer has power and has to make decisions –Co-ordination of activities of different actors –Integration of functions and resources What characterises the police?

Tasks for ICT in the police Support police activities (databases, queries) Facilitate police work procedures (workflow) Support specialists Support management –Resource handling and planning –Statistics –Planning and simulation of activities and possible results Enhance police presence virtually: e-services, CCTV

Challenges – additional requirements to keep in mind The police ICT needs evolve in time New people – new attitude, habits and knowledge Technology that is used in other domains change

Suggestions for police ICT systems Simplicity and smartness Modularity and integration Software configurability and reusability

The e-police project A mobile workplace to enable a police patrol making queries to police databases Police – commerce co-operation in research and development Lot of ideas gathered from other systems, but not really suitable solution found. Taylor-made prototype was made consisting of car PC, communication and status module and GPS.

The mobile workplace

Communication module and computer

User interface

Mobile user interface

User interface (desktop solution)

Some examples of solutions: IT mobile workplace for crisis management centre

Some examples of solutions: mobile workplace for field manager or investigator

Car PC: FlatBook C (BORMANN EDV + ZUBEHÖR ®) Some examples of solutions

Suggestions for police ICT systems Simplicity and smartness Modularity and integration Software configurability and reusability

E-File: integration of case management

PICMET´0521 X-roadInternet SS AS SS AS SS AS SS IS of Estonian Tax and Customs Board Services Popula- tion Register Services Estonian Motor Vechicle Registration Centre Services … other IS for ex. MISP II Information systemsX-road centre KIT (Citizens’ portal) Information portal Riik.ee (for civil servants) CA of X-road Centr.server I Centr.server II (Elion) Monitoring SS Central register of DBs HELPDESK Environments developed by government SS AS Banks x 5 Hansa bank Union bank. Kreditb. Sampo bank. Nordea bank a) authent. b) payment c) services SS EIT (Enterpreneurs’ portal) Information portal for enterpreneurs AIT (Civil servants’ portal) SS ID-card CA Certification agency AS

Suggestions for police ICT systems Simplicity and smartness Modularity and integration Software configurability and reusability Examples: –Reconfigurable Case Management System (Ida Infront; Oracle Siebel) –Mobile solution for the police and fire departments with TETRA (TErrestrial Trunked RAdio), a digital radio service (Deutsch Telekom)

Areas that are uncovered and need more development Tasks: –Support police activities –Facilitate police work procedures (workflow) –Support deep specialists –Support management –Enhance police presence Work tools (laptop, mobile tools also for different areas – foot patrol, bikes, mounted patrols etc) Simulation (situation, long term, procedure analysis)

Analysis and simulation: vehicle theft case

Analysis and simulation: modelling of choices

Role model Formerly: IT offered solutions that simplified police work Today’s systems are integrated with processes The police is owner of data and processes –ICT supports the processes IT unit as provider of systems The police has to know what to order The police has to manage information The police should keep the initiative

Summary The police ICT must be reactive and proactive Police task is not to implement the best available ICT but –to analyse the needs and –to synergise suitable solution that could have long life horizon, considering abilities of contemporary ICT We need more innovation and R&D

Modern police consists of Proper work methods and procedures Organisational values Modern contemporary technology Efficient training

Thank you for your attenton! Questions? Contact: Raul Savimaa Phone Fax