KNOWLEDGE MANAGEMENT B S C [ Balanced Scorecard ] PROJECT 1 POWER POINT MATERIALS FOR BASIC CONCEPT Group #2 KANG A IN YOON JONG HUN YOON HYE RIM CHA MYUENG HWAN

Page  2 2. Detailed Explanations 4. Vendors / Future Expansion Outro. Intro. 1. Definition / Back ground 3. Market Analysis  Q & A  REFERENCE

Page  3  Definition - Management practice that attempts to complement drivers of past performance (financial measures) with the drivers of future performance, such as customer satisfaction, development of human and intellectual capital, and learning. -(by BusinessDictionary.com)

Page  4  Beginning : In 1992, “The Balanced Scorecard – Measures that Drive Performance” [ Harvard Business School Review ] In 1996, THE BALANCE SCORECARD [ Publication ] by Robert S. Kaplan & David P. Norton [ Business scorecard collaborative, Inc. ]

Page  5 Not only  Motivation “ Not only about MONEY ” [ Limitation of existing financial indicator ] –Need of “ Frame for the comprehensive scoring indicator ” Accurate performance scoring & feedback Value evaluation of intangible asset Indicator for present & future performances Sharing visions with whole organization

Page  6 BSC 4 Perspectives to achieve a comprehensiv e view of performance

Page  7 -Strategic planning and management system. -Developed by Kaplan and Norton (1992). -Provide organization with metrics against which to measure their success. -Align business activities to the vision and strategy of org. -Underlying Principle : you cannot manage what you can not measure. -Strategic planning and management system. -Developed by Kaplan and Norton (1992). -Provide organization with metrics against which to measure their success. -Align business activities to the vision and strategy of org. -Underlying Principle : you cannot manage what you can not measure.

Page  8 COMPREHENSIVE DESCRIBES ANY KIND OF ORG.

Page  9

Page  10  The former President ‘ 노무현 ’ emphasis application of BSC for Outcome driven organization.  Centering around government agency and public institution, BSC’s application spread.  ‘Public BSC Project Spread’ (Digital Times, 2006)

Page  11  Global enterprise’s BSC application rate is 66 %. (2007) [ Bain & Company, 2007 ] Fortune Magazine  64% of Top 100 enterprises applied BSC. (2004)  50% of Global Top 1000 enterprises, applied BSC.  80% of Top 500 enterprises applied BSC. (Niven, 2006)  One of 75 theories that are the most important theory at 20 Century.

Page  12 Executive Strategy Manager MS Business Scorecard manager Executive Strategy Manager MS Business Scorecard manager Commercial software packages BSPG BlueOxygen BSC Dashboard BSPG BlueOxygen BSC Dashboard Open source software packages Using standard office software to provide the same functions as commercial software packages Using standard office software to provide the same functions as commercial software packages Standard office software

Page  13  Vast & old data  Adding leading indicators  Index of several measure  Customized view  Adding leading indicators  Index of several measure  Customized view  Knowledge sharing tool  underlying structure  Knowledge sharing tool  underlying structure Balanced scorecard automation

Page  14

Page  15  BSC Institute (  Business Dictionary (  Wikipedia(Eng ver.)  Improve Your Performance “News” – David Wilsey, 2009, Balanced Scorecard Institute)  Strategy map (  The Balanced Scorecard - Measures that Drive Performance Robert S. Kaplan and David P. Norton. 1992, Jan-Feb, Harvard Business Review    BSC Institute (  Business Dictionary (  Wikipedia(Eng ver.)  Improve Your Performance “News” – David Wilsey, 2009, Balanced Scorecard Institute)  Strategy map (  The Balanced Scorecard - Measures that Drive Performance Robert S. Kaplan and David P. Norton. 1992, Jan-Feb, Harvard Business Review  