Title Susan Azar Workers’ Compensation Manager

Vision: Design, Build & Sell the World’s Best Vehicles

Global scale GM does business in more than 140 countries Over 73% of GM sales are outside of the U.S. GM's largest markets, in sales are: China, US, Brazil, UK, Germany Employment GM employs 209,000 people globally U.S. employment is 79,000: 26,000 salaried / 53,000 hourly Facilities Globally - 71 assembly facilities / 87 manufacturing facilities U.S assembly facilities / 30 manufacturing facilities General Motors Facts

Average Age49 Average Years of Service 22 Skilled Trade23% Non-Skilled77% Retirement Eligible39% Hourly Employee Demographics

Self Insured vs Insured States Self-Insured (20)Insured (30) – High Deductible C ALIFORNIA D ELAWARE I LLINOIS I NDIANA K ANSAS K ENTUCKY L OUISIANA M ARYLAND M ASSACHUSETTS M ICHIGAN M ISSISSIPPI M ISSOURI N EW Y ORK N ORTH C AROLINA O HIO P ENNSYLVANIA T ENNESSEE T EXAS W EST V IRGINIA W ISCONSIN A LABAMA * A LASKA A RIZONA A RKANSAS C OLORADO C ONNECTICUT * F LORIDA * G EORGIA * H AWAII I DAHO I OWA M AINE M INNESOTA M ONTANA N EBRASKA N EVADA N EW H AMPSHIRE N EW J ERSEY * N EW M EXICO N ORTH D AKOTA O KLAHOMA * O REGON R HODE I SLAND S OUTH C AROLINA S OUTH D AKOTA U TAH V ERMONT V IRGINIA * W ASHINGTON W YOMING *Formerly Self-Insured

Decentralized Claims Administration Self Administered Claims Plants were independent Paper Claim Records Regional Claims Administration – early 1990’s Self Administered Claims Claims were handled at Regional Centers Electronic Record Keeping System Centralized Claims Administration – Current Claims Administration by TPA GM Employees Provide Oversight Industry Standards JURIS – Sedgwick’s Claim System Decentralized Claims Administration Self Administered Claims Plants were independent Paper Claim Records Regional Claims Administration – early 1990’s Self Administered Claims Claims were handled at Regional Centers Electronic Record Keeping System Centralized Claims Administration – Current Claims Administration by TPA GM Employees Provide Oversight Industry Standards JURIS – Sedgwick’s Claim System Evolution of Program Administration

Decentralized Claims Administration Self Administered Claims Plants were independent Paper Claim Records Regional Claims Administration – early 1990’s Self Administered Claims Claims were handled at Regional Centers Electronic Record Keeping System Centralized Claims Administration – Current Claims Administration by TPA GM Employees Provide Oversight Industry Standards JURIS – Sedgwick’s Claim System Decentralized Claims Administration Self Administered Claims Plants were independent Paper Claim Records Regional Claims Administration – early 1990’s Self Administered Claims Claims were handled at Regional Centers Electronic Record Keeping System Centralized Claims Administration – Current Claims Administration by TPA GM Employees Provide Oversight Industry Standards JURIS – Sedgwick’s Claim System Evolution of Program Administration

Decentralized Claims Administration Self Administered Claims Plants were independent Paper Claim Records Regional Claims Administration – early 1990’s Self Administered Claims Claims were handled at Regional Centers Electronic Record Keeping System Centralized Claims Administration – Current Claims Administration by TPA GM Employees Provide Oversight Industry Standards JURIS – Sedgwick’s Claim System Decentralized Claims Administration Self Administered Claims Plants were independent Paper Claim Records Regional Claims Administration – early 1990’s Self Administered Claims Claims were handled at Regional Centers Electronic Record Keeping System Centralized Claims Administration – Current Claims Administration by TPA GM Employees Provide Oversight Industry Standards JURIS – Sedgwick’s Claim System Evolution of Program Administration

Organizational Structure Workers’ Compensation Report to Global Human Resources – Employee Benefits Work closely with Corporate Risk Management (Treasury) responsible for placement of Insurance & Collateral

WC Program Responsibility Responsible for Self-Insurance Administration  Relationships with State Agencies  Annual Renewals, Reporting Requirements, Assessments  Sedgwick Data Analyst provides assistance Responsible for oversight of TPA for Claims Administration  Third Party Administrator - Sedgwick CMS (since 1996)  WC, Sickness & Accident, Extended Disability, FMLA (Pilot)  Sedgwick Staff of ~120 people  Utilization Review  Bill Review  Provider Networks  Various Vendor Management Relationships Vocational Rehabilitation (Voc Rehab) Independent Medical Exams (IME) Special Investigations (Surveillance) Medicare Set-Asides (MSA) Structured Settlements

Broker – Aon (Casualty) Chartis – Insurer (Excess & High Deductible) Surety – Traveler’s Broker – Aon (Casualty) Chartis – Insurer (Excess & High Deductible) Surety – Traveler’s Insurance & Collateral

Other GM Departments Health Services Report to Global Human Resources Most Facilities have Medical Departments Health & Safety Report to Labor Relations/Manufacturing Legal / Litigation Outsourced Defense Attorney Model

Comparison of Headcount to Claim Cost

Frequency of Lost Time Injuries By Body Part

Expense of Lost Time Injuries By Body Part

Internal Challenges Internal Reducing Lifetime Claims & Impact to Liability on Balance Sheet – 82% NJR (No Job Available) / Return to Work Obstacles  Plant Closings  Union/Labor Culture  Work in Teams Recent Increase in Loss Frequency  Overtime  Relocated Employees Litigation  MI – related to Benefit Coordination  TN – related to change from Old to New GM

External Challenges External Economic Climate  Employee Relocations  Consumer Demand Price of Gasoline Employee Friendly State Laws

Opportunities Leveraging Relationship with Plant Medical+ Succession Planning for Staff

6/1/2009General Motors Corporation Files for Bankruptcy 7/10/2009General Motors LLC Emerges from Bankruptcy 4/21/2010Government Loan Paid-off ahead of schedule - with interest 11/3/2010 Initial Public Offering raises $23 B 11/18/2010US Treasury Department reduced ownership from 61% to 33% 12/31/ Net Income attributable to common stockholders of $4.7 B 5/5/2011Q Net Income of $3.2 B General Motors Financial Facts

Motor Trend Car and Truck of the Year Winners Chevrolet Volt & Chevrolet Silverado HD