1 The New Abra V10 We will begin shortly… Thank you for joining us today! Dial-In Number: Conference ID:

The New Abra Business Partner Webcast October 26, 2009

3 Agenda The New Sage Abra New Generation of Sage Abra –Abra Desktop –Abra View Builder New Pricing and Packaging Training and Certification Sales Marketing Q&A Call to Action

4 The New Abra Simplicity Focus Investment

5 A New Generation of Abra Upgrades available to all customers on maintenance On track for today’s market –Updated Language and Framework New Employee Find New GUI Windows Server 2008 SQL 2008 (32bit and 64bit) AWC now supported in compatibility mode on 64bit web server! –Abra Desktop Industry Standard Look and Feel for both Abra and Crystal Improved Navigation (e.g. process maps) Customer driven Enhanced Functionality –Abra information sharing with View Builder

6 Abra’s new View Builder A tool delivered with Abra Employee Self Service –Allows Abra users to publish information to executives, managers and employees The information is available at any time once given access to an active view. The information is automatically updated each time view is opened ESS log-on/password authenticates & authorizes –Recognizes employee or manager status in Abra employee, manager or executive –Filters information displayed

7 Abra information sharing “View Builder” Managers -- Web Portal Employees -- Web Page CFO -- Excel Model Supervisor -- Smart Phone Executives -- SharePoint Live Web Links

8 Crystal Report Writer 2008 Sage Abra v10 includes Crystal Reports 2008 –No more round trips to the data every time you want to see something different. Reports can easily be edited to sort, group, or suppress data with the new Parameter Panel. –Advanced layout and pagination abilities Reports that link to images limit the records per page, select both portrait or landscape layout in one report Create such specialized reports as Employee Badge Reports. –All custom reports delivered with Sage Abra SQL HRMS are compatible with this new version of Crystal and run just as they did in Crystal Reports 10. Just open and save!

9 General Improvements Benefit History preserves historical values –changes to benefits no longer update historical coverage amounts Attendance corrections –Maximum available field will now be enforced- set to if no maximum required Abra Link correctly updates Job History with prior data User Defined Codes- sorting and architecture improvements ESS address in AWC changed to a user definable field e-Recruiter updates –Job search –User defined requisition questions and answers

10 Privacy of employee information HR –Supervisor address changed when Supervisor or supervisor info is updated –Salary and Job information on Job History secured Compliance –Vets 100A Reporting

11 Privacy of employee information AWC changes –When using Social Security Numbers to create ESS login, SSN is fully masked –Self Authentication during login will now include company option for employees in multiple companies –Social security number or social insurance number are hidden when employees are in Abra ESS –Employees now have the ability to change their Abra ESS password securely on the new ‘Change or Reset Password’ page by reauthenticating –ESS administrators can reset passwords requiring user to reauthenticate –Employees in Abra ESS are restricted from typing in URLs of pages that they are not authorized to see

12 Abra SQL Payroll Enhancements Local Taxes supplied with the product and future tax updates Human Resources to Payroll workflow –Pass payroll transactions from Abra to AWC –Ability to terminate employees in HR and continue to pay in Payroll (added a payroll status to HR) –Option to leave the current GL Distribution code on that record –Option to transfer an employee as Hourly or Salary regardless of HRMS setting –Only update Pay Frequency in Payroll if blank or one of the supported frequencies

13 Product Demonstration

14 Training and Certification Introducing Sage Partner University for Abra! –Ease of Use –Allows for introduction of e-Learning Training via Realtime (RTL) and Anytime (ATL) delivery mechanisms Abra SQL recertification required for v10 3 rd party contractors will need to be sponsored for recertification

15 Training and Certification Bundled Courses + Recertification Exam for $300 –New User Interface Overview (ATL) –Abra SQL v10 Briefing (ATL) –Abra View Builder and Dynamic Information Sharing (RTL) Training availability –Week of November 16 th - ATLs available –Nov. 20, 23, 30 – Abra View Builder and Dynamic Information Sharing course

16 New Packaging & Pricing Why? To help increase new customer acquisition –Simplify marketing and selling to new customers –Improve price/value proposition for target markets –Eliminate pricing complexity For new customers: –3 standard HR packages, plus payroll, and 4 options –Abra SQL and Abra Suite platforms are the same price –Tier pricing up to 3,000ee –Same tiers as current and a new 750ee tier For existing customers: –Remain on current module & support price structure For customer migration: –One-time license fee to convert from Suite to SQL platform

17 Standard Packages Abra HR Abra HRMS Select, plus: Dynamic information sharing Employee/manager portal OE and LE management Abra HRMS Select Abra HR, plus: Training administration Customization Data import/export Employee records & info Benefits administration Absence management Compliance Reporting $6,000$8,500 Abra HRMS Workforce $15,000

18 Sales Sell the New Abra for all new HR only opportunities Convert HR only VFP opportunities as appropriate Know the payroll needs and sell what best fits the customer Demonstrations –New Abra will be available for download on 11/18 –First Customer Ship is early December –Demo Servers will be updated prior to download –Contact your RAM if you need additional assistance

19 Beta Testing Beta testing ended Friday, Oct 16 th –For the Employee Find feature "MUCH IMPROVED!" –“people will like the navigation on the side much better, it is a smoother process, the previous versions were clunky in comparison” –“tasks feel similar, don't think it will be a difficult transition” –“Overall beta experience very good, very impressed with lack of issues found in testing” –“Version 10 is easier for new users/ more user friendly/ more visually modern/ they had an IT person who does not work in Abra do some of the testing and he was able to do so without help; do not believe this would have been the case in 8.x”

20 Product Marketing BP Marketing Collateral Update Three new feature sheets describing the “new” pricing and packaging – available now New Abra Capabilities Overview - available now Press Release - N ovember Updated feature sheets on all package options - Nov. through Dec. Updated Solutions Overview CD – January All collateral pieces will be available on

21 Customer Launch Customer Goals Create excitement within the Abra customer community Position the release as a value-added benefit of having an active SupportPlus agreement Communicate that enhancements were created with customers in mind Introduce dynamic information sharing capabilities Encourage dialog between user community and Sage SQL rollout in November / Suite rollout in Spring of 2010

22 Customer Announcements 1.Introduction sent on 10/22 Encouraged customers to visit w/ w/ Research details of the v10 release Register for live Webcasts Watch videos – navigating v10 and dynamic information sharing 2.Announcement letter to be sent on 10/27 From Johnny Laurent

23 Customer Resources ‘What’s New’ Live Webcasts 10/28 – 2 p.m. ET 11/5 – 2 p.m. ET – Monitored by

24 Q1 Abra Acquisition Marketing Campaigns Message testing strategy targeting HR and finance titles Introducing the information sharing concept

25 Aberdeen Research Sponsorship Sage is sponsor of annual Core HR Report Great opportunity to position Abra as best-in-class HRMS Solution –Report addresses core HR functions –Supports reduction of manual HR processes and improving cost- effectiveness by adopting core HR technology –About a third of survey participants are Abra customers –Thought-leader positioning benefits

26 Aberdeen Research Sponsorship (cont’d) Report findings: –Best-in-Class companies decreased number of manual HR transactions per month by 11% –Best-in-Class companies shortened HR service delivery cycle times by 5% –On average, Best-in-Class companies experienced 0.3% error rate in payroll processing –Best-in-Class companies improved employee satisfaction with HR services by 9% –Best-in-Class companies reduced the cost of HR administration by 4% Sponsorship includes –Guaranteed leads, including information on purchasing intentions –Perpetual PDF license

27 Q&A

28 Call to Action Go to Download the collateral. Use it when you communicate to your customers and prospects. Get re-certified as soon as possible Contact your RAM or your RSM with any questions, opportunities, or other areas where we can assist you.

29 Thank you for your Continued Support