Ijma3 General Assembly Sharm El Sheikh – March 2005 Professional Computer Association of Lebanon

2 Content About the PCA of Lebanon About the PCA of Lebanon Objectives Objectives Means Means Some Activities Some Activities Export Marketing Campaign Export Marketing Campaign ICT Capabilities Survey ICT Capabilities Survey

3 About the PCA of Lebanon ICT Industry Cluster ICT Industry Cluster Established in 1996 Established in companies 110 companies Sector representation: Sector representation:  Software – Hardware - ISP’s – Telecom – Training - General IT – Maintenance - System Integrators - Office Automation Member of WITSA: World Information Technology and Services Alliance Member of WITSA: World Information Technology and Services Alliance

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5 PCA Objectives Regulatory and Government Regulatory and Government in order to achieve a Business Friendly Environment (Customs, IPR, E-Laws, …) Capacity Building Capacity Building in Business and Technology (Management skills, Technology Skills, marketing, packaging, ….) Community Community development projects (PiPoP, school net, …..) Market Growth Market Growth ICT development projects, BETZ, Free Zone, Solidere Broadband Export Initiative, Venture Capital Program, Trade Shows, …

6 Means Public Relations Public Relations Lobbying and Advocacy Lobbying and Advocacy Seminars and Conferences Seminars and Conferences Media and Communication Media and Communication Business Delegations/Matching Business Delegations/Matching ICT Lebanon initiative/Export Office ICT Lebanon initiative/Export Office Trade Shows Trade Shows Competitions Competitions

Activities - Regulatory and Government Telco Law Press Release 31/10/2003 Telco Law Press Release 31/10/2003 Telco Regulatory Body PR 16/03/2004 Telco Regulatory Body PR 16/03/2004 Intel CEO Visit 31/10/2003 Intel CEO Visit 31/10/2003 WSIS 10/12/2003 WSIS 10/12/2003 UN ICT Task Force - ADCN 14/06/2003 UN ICT Task Force - ADCN 14/06/2003 eLebanon 13/06/2003 eLebanon 13/06/2003 Visit to Ireland 26/04/2004 Visit to Ireland 26/04/2004

Activities Activities - Capacity Building Lebanon SPIN Lebanon SPIN (Software Process Improvement Network)1/12/2003 CMM Training Course 25/06/2003 CMM Training Course 25/06/2003 Prince2 28/04/2004 Prince2 28/04/2004 Seminar in LAU 16/04/2003 Seminar in LAU 16/04/2003 Seminar in LAU 16/05/2004 Seminar in LAU 16/05/2004

Activities Activities - Capacity Building - Awards GoldenChip Awards 21/09/2003 GoldenChip Awards 21/09/2003 World Summit Awards 10/12/2003 World Summit Awards 10/12/2003 Lebanon Web Awards /03/2004 Lebanon Web Awards /03/2004

Activities Activities - Community PiPOP Deir El Ahmar 2003/03/12 PiPOP Deir El Ahmar 2003/03/12 PiPOP Jezzine 2003/03/12 PiPOP Jezzine 2003/03/12 PiPOP Moukhtara 2003/05/09 PiPOP Moukhtara 2003/05/09 PiPOP Beit Mery 2003/05/09 PiPOP Beit Mery 2003/05/09 PiPOP Ghassanieh 2003/05/25 PiPOP Ghassanieh 2003/05/25 PiPOP Tannourine 2003/12/09 PiPOP Tannourine 2003/12/09 PiPOP Maghdouchi 2004/02/29 PiPOP Maghdouchi 2004/02/29 PiPOP Jbeil 2004/04/14 PiPOP Jbeil 2004/04/14 PiPOP Managers Organization 2004/12/02 PiPOP Managers Organization 2004/12/02 The Future of PiPOP The Future of PiPOP Basket-Ball Tournament 22/2/2003 Basket-Ball Tournament 22/2/2003 Basket-Ball Tournament 22/2/2004 Basket-Ball Tournament 22/2/2004

Activities Activities - Market Growth Termium Termium Made in Lebanon, Banking Technology, Telco Solutions17/09/2003 Lebanese Pavilion in Gitex /10/2003 Lebanese Pavilion in Gitex /10/2003 Syria Workshop 20/12/2003 Syria Workshop 20/12/2003 Abu Dhabi Workshop 25/03/2004 Abu Dhabi Workshop 25/03/ Expo 28/04/ Expo 28/04/2004 Export Office Initiative Export Office Initiative Export Marketing Campaign Export Marketing Campaign

12 Export Marketing Campaign Tools DVD presentation Press Conference for the official launch of the initiative Features or Press releases/ interviews Press briefings Advertorials Quarterly newsletter Website Marketing kit – –Backgrounder – –ICT Lebanon companies’ directory – –FAQ’s – –About Lebanon – –ICT projects in Lebanon – –About the PCA – –DVD presentation Ongoing media relations – –Press releases – –Photo releases and photo features

13 ICT Capabilities Survey 600 companies targeted 600 companies targeted 25 % surveyed 25 % surveyed 25 % SW 25 % SW 38 % HW 38 % HW 29 % Mixed 29 % Mixed 07 % IT-enabled services 07 % IT-enabled services 22 % Small < 100K$ 22 % Small < 100K$ 51 % Medium 100K$<>1000K$ 51 % Medium 100K$<>1000K$ 26 % Large >1000K$ 26 % Large >1000K$

14 ICT Capabilities Survey - Performance Average Growth: 12.5 % Average Growth: 12.5 % Small: 24.5%, <1% share Small: 24.5%, <1% share Medium: 19.1%, 12.6% share Medium: 19.1%, 12.6% share Large: 11.6%, 86% share Large: 11.6%, 86% share HW: 7.7% HW: 7.7% SW: 22.9% SW: 22.9% Reported Net Profits: 76% Reported Net Profits: 76% 15% of Companies are export focused 15% of Companies are export focused 10% revenue from export 10% revenue from export

15 ICT Capabilities Survey - Financing

16 ICT Capabilities Survey – HR & Quality 6,000 head counts 6,000 head counts 66% technical 66% technical Core Capabilities Core Capabilities Banking Banking Retail Retail Distribution Distribution General Trade General Trade Education Education Some ISO Some ISO No CMM No CMM

17 National Strategic Projects The Beirut Emerging Technology Zone The Solidere Broadband Infrastructure The National e-Commerce Project The National e-Government Project The SeBIL The Cultural Heritage Project The National e-Inclusion Project

18 Thank You