Managing Workplace Safety and Health 16

Challenges How can employers maintain a safe and healthy work environment? What are basic provisions of workers’ compensation laws? What is OSHA and what does it do? What are some of the main health and safety issues in the workplace?

Workplace Safety and the Law Laws governing workplace safety and health: States have Workers’ Compensation laws Federal law Occupational Safety and Health Act (1970) - OSHA

Workers’ Compensation Prior to states enacting laws: Doctrine of Contributory Negligence Fellow-Servant Rule State Workers’ Compensation laws: Workers’ Compensation Theory – work related accidents are costs of doing business that the employer should pay and pass onto the consumer (no fault employee)

Workers’ Compensation Goals of Workers’ Compensation laws: Providing prompt, sure, and reasonable medical care to victims and income to both victims and their dependents Providing a “no-fault” system Encourage employers to invest in safety Promoting research on workplace safety

Workplace Safety and the Law Workers’ Compensation Benefits To be eligible injury or illness must have occurred “in the course of employment” Total disability benefits Impairment benefits Survivor benefits Medical expense benefits Rehabilitation benefits Employer cost is directly affected by accidents and payments, premium modified by safety record, employers must be aware of fraud

Provide safe, healthy work environment Comply with occupational safety and health standards Keep records of occupational injuries and illnesses Clarifies who is considered an employee Workplace Safety and the Law Occupational Safety and Health Act (OSHA)

Primarily responsible for enforcing OSHA: Occupational Standards Variances Workplace inspections Situations of “imminent danger” Fatalities or hospitalization of 5 or more employees Follow-up to employee complainants High hazard industries Citations Occupational Safety and Health Administration

Contemporary Issues in Safety and Health Managers must deal with variety of practical, legal and ethical issues involving careful balancing of individual rights (privacy) and the needs of the organization Challenge of employee commitment to safety Understand link between safety measures and the bottom line Participative approach works best

OSHA Hazard Communication Standard As part of the “Right To Know” program, the following will be looked at: 5 Elements of RTK Program Your RTK Program Chemical Inventory MSDS Labeling Written Policies Training & Safety Awareness

© 2004 by Prentice Hall Terrie Nolinske, Ph.D OSHA’s Bloodborne Pathogens Standards Exposure Control Plan —Outline the procedures identify workers at risk. Universal Precautions handle all blood and body fluid as though contaminated Cleaning Protocols identify decontamination methods and procedures for handling waste

Personal Protective Equipment (PPE) provide gloves, masks, goggles Hazard Communication warning labels/signs identify restricted areas Information and Training Record-keeping keep records of staff exposed to risk while employed plus 30 years OSHA’s Bloodborne Pathogens Standards

Develop an AIDS Policy Rights to be covered (confidentiality, workplace accommodation) Define benefits employees with AIDS receive How communicate AIDS policy to employees Identify training needs Deal with affected workers’ productivity issues Provide support / referral services?

Violence in the Workplace Harassment, threats, assaults, sabotage Occupations with greatest risk of violence: –Police officers / Security guards –Taxi drivers –Prison guards –Bartenders –Mental health professionals –Gas station attendants

Managing Sabotage State that sabotage will not be tolerated Expense of damage is employee’s responsibility Hire best people for the job and treat well Training in conflict management Offer a 3rd-party hotline for employees to report incidents of workplace sabotage

Profile of People Prone to Workplace Violence White men, years Socially isolated - a “loner” Stress in personal life Work is person’s sole focus Cannot deal with criticism, anger Low self-esteem Cannot deal with authority Fascinated with weapons

Cumulative Trauma Disorders (repetitive stress injuries) OSHA proposed ergonomic workplace standards to reduce CTDs Socially responsible firms minimize risk of CTDs

To Avoid CTDs Stretch times per hour Maintain good posture –Sit erect. –Feet flat on floor. –Bend elbows at a comfortable angle. –Sit about inches from the screen. –Place documents at the same height and angle as monitor.

OSHA’s Voluntary Protection Program for excellence in safety and health programs STAR status -- work sites that provide outstanding safety and health protection to employees MERIT status -- work sites committed to providing the best worker protection DEMONSTRATION status -- work sites pilot-testing cutting-edge safety and health strategies that may eventually alter STAR program requirements

Safety Programs Safety committees of people from all departments Communicate safety using multimedia approach Use positive reinforcement / incentives to encourage safe behavior Communicate safety rules and enforce them Conduct regular inspections and accident research Make improvements to the workplace

Employee Assistance Plans and Managing Burnout Characterized by emotional exhaustion, depersonalization, illness, reduced personal happiness and work accomplishments

Wellness Programs Identify potential health risks through screening and testing Educate employees about health risks (high blood pressure, smoking, poor diet, and stress) Encourage employees to change lifestyles through exercise, good nutrition and health monitoring