©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT Academic Computing Services Efficient Use of Computing at NJIT

©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT Today’s Agenda UCID – University Computing ID NJIT Computing Systems ADM Information Services & Technology (IST) Website Software Downloads Wireless / VPN VirusScan Software Support information / Resources Questions

©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT Computing Systems Highlander Pipeline Software Downloads / VPN Campus Directory Moodle Wireless Library Databases

©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT NJIT Computing Systems Unix, Websites, High Performance Computing (Highlander AFS ) Administrative (Banner) Windows, Faculty/Staff (NJITDM / ADM) NJIT Computing Helpdesk

©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT ADM  Purpose – official university communications  Uses UCID login and NJITDM password  can be forwarded to ADM  Can be checked online:  More Info:

©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT IST Website  Intelliresponse  Software downloads  System Maintenance  Computing News and Information

©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT Software for Download  IST provides and maintains access to an extensive list of NJIT-licensed software.  If downloading software while off-campus, you must use a Virtual Private Network (VPN) connection.Virtual Private Network   Now available! Windows 7 and Office 2010

©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT NJIT  Where is it available?  Many locations throughout campus Many locations throughout campus  How Can I access it?  Using your UCID for authentication  Why should I use VPN?  To establish a SECURE connection

©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT VirusScan Software  Why is it needed?  To protect your computer from viruses and spyware  Where can I get the software?  From NJIT’s software download website  How should it be configured?  Set up Auto Scan and Auto Update  IMPORTANT: REMOVE ALL OTHER VIRUSSCAN Software before installing McAfee

©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT Highlander Pipeline Used for Grade Submission

©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT Online Chat Intelliresponse Walk-In Online Form Phone NJIT Computing Helpdesk Computing Support&Resources Computing Support & Resources

©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT Support Information / Resources  Website:  Helpdesk Information:  Phone: (973)  Hours: 8am – 7pm (Monday – Friday)  3 delightful, customer-friendly associates  Walk-in: Room 48, Student Mall

©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT Account Summary Table SystemUser NamePassword Campus Directory UCIDUCID Password Highlander Pipeline UCIDUCID Password Moodle UCIDUCID Password Highlander AFS UCID Highlander AFS Password NJITDM UCID NJITDM Password ADM UCID NJITDM Password NJSOAAssigned by NJSOAself selected/maintained

©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT What if I forget my password?  Procedure for password resets   UPR questions reset through NJIT Computing Helpdesk (in-person or fax)  Expiration time on passwords  UCID - none  Highlander AFS - every 120 days  NJITDM Windows - every 120 days

©2006 Academic Computing Services, NJIT ©2011 Academic Computing Services, NJIT Questions?