Building IM Capacity The IM Leadership Program Presented by: Owen Brophy June 5th, 2003 IM Forum

2 Purpose Introduction of IMLP Action Learning Advisor – Theresa Bolton Provide briefing on the IM Leadership Program (IMLP) Elicit IM Forum comments

3 IMLP Main Features Leveraging on IT Learning Continuum approach, tuned to CIOC feedback (Oct. 15, 02). New focus to developing leadership capacity –Emphasis on “action learning cohort” –Encourage continuous learning and sharing of knowledge and work practices through a “communities of practice” approach –From building management skills to focus on development of new IM “Domain” learning

4 IMLP Main Features cont’d Core Components: (still discretionary) –2 years duration –20 to 25 participants per cohort –Open to all 29 departments (& agencies?) –Action learning approach – group facilitation –Structured learning events –Departmental nomination/sponsorship –Participants remain in departments, 10% time spent in IMLP –Group facilitation –Individualized career counselling and coaching –Focus session on IM Leadership development held in March 2003

5 Target Audience (Potential agents for change) IM Directors & IM Dir. minus 1 IM professionals (core & newly emergent), practitioners, specialists in IM-centered practices (to include TBS IM Directors) “New” IM leaders / leaders in new IM jobs –establishing information strategies, policies standards, good practices –creating enterprise-wide information architecture to integrate internal / external info –managing information flows within core business process –supporting communities with highly relevant information –encouraging creativity through information –supporting the supply chain with content rich extranets

6 IM by any other name… New role for IM in Knowledge Economy (UK report on Competitiveness by CILIP Exec. Advisory group ) -establishing information strategies, policies standards, good practices -creating enterprise-wide information architecture to integrate internal / external info -managing information flows within core business process -supporting communities with highly relevant information -encouraging creativity through information -supporting the supply chain with content rich extranets Building the Base for Gov’t-Wide Multi-Channel Service Transformation, Canada Country Report, September 2002 Action

7 Roadmap STAGE 1 Foundation Strategy Technical Interoperability Architecture Process Focus on Technology Infrastructure Architecture Principles Architecture Evolution Strategy STAGE 2 Adaptor Strategy Information and Business Interoperability Time STAGE 3 Transformation Strategy Business Transformation Federation Maturity We Are Here Transformation enablement approach Architecture sustainability strategies IT/Business integration strategies Whole of Government Design and Governance Technology enablement Architecture sustainability IT/Business Integration High Level Architecture Early Transformation Business Architecture Maturity Detailed IT Architecture Business Transformation (Service Design) mid 1999early 2003early 2005 BTEP Overview – IMPC, March 31, 2003

8 Learning Model 1.Action Learning (1 to 1½ day per month) –classic peer format –skilled facilitator –regular, meetings for questioning and reflection –small groups –safe and non-judgemental environment –combination of personal and departmental/common problems (ie. case studies)

9 Learning Model cont’d 2.Formal learning events (1/2 day per month) –Structured “new” IM courses –Presentations/workshops from IM leaders in gov’t, academia, private sector, international 3.Identification of IM Curriculum - Cohort with ORO to identify courses available or to be developed

10 List of important things List of processes List of locations List of organizations List of events Business vision, goals, strategies Information model Process model Logistics network Work flow model Master schedule Business plan, Performance Model Logical data model Application architecture Distribution architecture Human interface architecture Processing structure Business rule model Physical data model System design System architecture Presentation architecture Control structure Rule design Data definition Program Network architecture Security architecture Timing definition Rule specification WhatHowWhereWhoWhenWhy Contextual Conceptual Logical Physical Implementation 1. A Framework for Cohesiveness Strategic/ Business Systems Detailed Blueprints Framework Copyright by John Zachman Data ServicesNetworks People SchedulesRules Operations Functioning Organization BTEP Overview – IMPC, March 31, 2003

11 IS Capabilities = e-Enablers Information Interoperability Knowledge management Business intelligence Information management Trusted identity Business Interoperability eDemocracy eBusiness Enterprise resource management Relationship and case management Technical Interoperability Information and infrastructure protection IT infrastructure Cross-cutting themes: accessibility, privacy, security BTEP Overview – IMPC, March 31, 2003

12 “Action Learning” Advisor Relationship management: - Works with both participant and immediate supervisor - Helps align individual developmental, departmental and community objectives Facilitates action learning groups Monitors participant progress Career coaching Advises/assists with personalized learning plans

13 Benefits Immediate pay-back to departments Prepares and seeds community of “new” IM leaders as change drivers Helps define/develop new IM role and content of IM domain, shared understanding Promotes on-going Communities of Practice Aligned with gov’t wide objective of building IM capacity Action learning…tried, tested & re-usable Complements IT Learning Continuum

14 Objectives To engage practitioners, professionals and leaders, with a deep interest in Information Management to –solicit input to the IMLP regarding possible learning initiatives and priorities –explore ideas around building IM capacity. Audience –By invitation (ie. IM Day list ? & your suggestions) –Cross-section of “new” IM leaders, specialists, practitioners Outcomes –Validated IMLP implementation outcome & initiative chain; –Criteria for prioritizing IMLP implementation initiatives; –Next steps and accountabilities for delivery IM Focus Session (March 2003)

15 The CILIP Report can be accessed at the following: For a full copy of the BTEP Overview presentation or IMLP implementation outcome & initiative chain please contact Chantal Quinn at