GAC Corporate Academy strategy, business model, integration and alignment Presented by: Damien O’Donoghue General Manager - GAC Corporate Academy

Overview Building a strategy-focused corporate learning organization GCA business model Integration and alignment across the enterprise eLearning; social constructivism and communities of professional practice MOODLE open source LMS in the corporate sector Core competencies in course development and online pedagogies

The GAC Group

GAC Corporate Academy (GCA)

About GCA A corporate university, using advanced e-Learning technology Operates as a business entity The central transmission station for GAC Spirit – our unique corporate culture Offers learning opportunities to GAC employees around the world, and partners/agents Participants enhance understanding of GAC products & services, systems and strategy A learning environment that transcends borders and cost restraints

Why GCA? Launched in 2007 in response to Vision X – Global Reach, GAC Group’s five year strategic plan ( ). Today an integral part and enabling force of Vision Y - Global Values ( ) Human resources are fundamental to the growth and continued success of the Group GAC personnel should be highly skilled and knowledgeable for the challenges of the future To ensure that GAC personnel are best people in the industry.

r Internal Process | How does GCA deliver enterprise-wide learning and development that enables “The GAC Way” ? ROI | What strategic value does GCA deliver to the GAC Group through enabling an enterprise-wide learning organisation? GCA 2011 Strategy Map IP4 Enable MIS thru GACknowledge IP3 Employ strategic Marketing IP1 Enable rapid Course DDE IP2 Enhance operating Capability Learning & Growth | Where should GCA drive learning and development through the entire GAC Group? Stakeholder | What quality relationships must GCA create, develop and maintain with valued stakeholders? LG1 Enable Induction of knowledge, values, relationships LG2 Promote Business Communication to connect and enable global business relationships LG3 Support unified Business Operations The GAC Way LG4 Drive Commercial Savyness LG5 Enhance Business Application training LG6 Prepare Apprenticeship Program concept S6 Enhance Partner Relationships S2 Engage GVPRs / CMs with management information S3 Build connected GLO Community S4 Engage and motivate Participants S5 Increase Facilitator capacity S1 Engage Course Ambassadors R1 Generate +ve ROI R2 Allocate cost-base equitably R3 Drive Revenue R4 Attain Accreditation

Course Design & Development SMART Pedagogy – Specific – Measurable – Action learning – Relevant – Time Sensitive

Learning Management System

GCA Curriculum

Lessons Overcoming strategic and financial challenges – Governance – Strategy-driven – Measurement culture – Business orientation – Alignment with organisation

Thank You Questions?