COMPETITION IS EVERYWHERE CHAPTER 07 4/20/2017 COMPETITION IS EVERYWHERE 7.1 Targeting Market Segments 7.2 Positioning for Competitive Advantage 7.3 Competing for Market Segments 7.4 Learning About the Competition MARKETING

TARGETING MARKET SEGMENTS GOALS for Lesson 7.1 Describe how markets can be segmented by geographic location, demographic characteristics, psychographics, product usage, and benefits derived. Explain how to evaluate market potential and calculate market share.

Identifying Market Segments Marketing Segment – a group of individuals or organizations within a larger market that share one or more important characteristics. Mass Marketing – aimed at a broad population of consumers rather than a narrow segment.

Identifying Market Segments Geographic segmentation – dividing customers based on where they live Demographic characteristics – age, gender, race, income, education Psychographics – people’s interests and values

Identifying Market Segments Product usage – frequency with which consumers use a product. Benefits derived – divides the population into groups depending on the value they receive form the product or service.

Analyzing Market Segments 1. Number of potential consumers 2. Interest in the product or service and other mix elements 3. Money available to make the purchase 4. Ability to communicate with consumers through the promotional mix

Market Segment Analysis People who vacation at ski resorts People who read ski magazines People with annual income over $50,000 People who like to ski

Market Potential Market potential is the total revenue that can be obtained from the market segment.

Market Share Market share is the portion of the total market potential that each company expects to get in relation to its competitors.

Review Activities Review Questions, pg. 170, #1-4 Review Activity, pg. 185, #28, a - e

POSITIONING FOR COMPETITIVE ADVANTAGE GOALS for Lesson 7.2 Explain the various bases for positioning a product to distinguish it from the competition. Describe the three common positioning strategies.

Positioning To highlight differences between competitors in the mind of the consumer that may influence purchases. Market Position – refers to the unique image of a product or service in a consumer’s mind relative to similar competitive offerings.

Bases for Positioning Attribute – product characteristics or features Price and quality – desired level of quality in the product and establishing an appropriate price Use or application – stressing unique uses

Bases for Positioning Product user – encourages use of a product or service by associating a personality or type of user with the product Product classification – to associate with a particular category Competitor – demonstrate how they positioned against competitors

Market Position Laundry Product A Laundry Product B Attribute Cleans quickly and easily Leaves fresh scent Price and Quality Low price, good value Higher price for highest quality Use or Application Use as pre-wash on tough stains Use for hand-washing delicates Product User Homemaker’s reliable friend New generation’s discovery Product Classification Used by Olympic athletes Used by professional laundries Competitor Gets out dirt Product B can’t Gentler on clothing than Product A

Positioning Examples Attribute - Windex - http://www.funnyville.com/funny-commercials/windex.html User - Pepsi - http://www.pepsinut.com/pepsi_slogans.htm Price/Value - Wal-Mart – see favorites Classification - Titleist Golf Balls - http://www.titleist.com/myt/default.asp?choice=initials-420.flv

Selecting a Positioning Strategy Consumer perceptions are the images consumers have of competing goods and services in the market place Ex. – Hersey produces the ideal chocolate bar Ex. – BMW the ultimate driving machine

Selecting a Positioning Strategy Competition – that your product is superior to the competition Ex – Coke vs. Pepsi Business environment – changes that might affect the position of its products or services Ex – golf clubs (new technology)

Positioning Strategy? Hospital’s Emergency Services Fast Food Furniture Guitar Classes Cell Phones Energy Drinks If you were a business owner, which positioning technique would be best for each product or service? Why?

COMPETING FOR MARKET SEGMENTS GOALS for Lesson 7.3 Explain direct vs. indirect competition and price vs. non-price competition. Describe the benefits of competition to consumers.

Types of Competition for Positioning Direct competition – competition in a market segment with businesses that offer the same type of product or service Marriott vs. Hyatt McDonalds vs. Burger King

Types of Competition for Positioning Indirect competition – competes with a product that is outside its product classification group. Ex –

Types of Competition for Positioning Price competition – emphasis on price when companies compete. Ex – restaurants, grocery stores, airlines

Types of Competition for Positioning Non-price competition – emphasis on non price factors, quality, brand, location, or service Ex – insurance companies, high end products.

Benefits of Competition Consumer receives the best price for products available. Competition encourages improvements in products with the addition of unique features and benefits. Businesses are always looking for new and improved products to put into the marketplace to compete with their competitors. Competition offers consumers the benefit of a wide variety of products from which to choose.

Product Development Project – Element #4 Competition Analysis – 7.2 and 7.3 Who are your competitors? Who are your direct competitors? What are their strengths and weaknesses? How can you use them to help your business? Who are your indirect competitors? How are you going to position your product, what are the bases for the positioning, why?

LEARNING ABOUT THE COMPETITION GOALS for Lesson 7.4 Discuss the types of information businesses need to know about their competitors. Describe the kinds of activities businesses engage in to gain marketing intelligence.

Types of Information Price Distribution Product/Service planning Promotion Competitor’s market position

Sources of Information Marketing Intelligence Attend trade shows Talk to customers Analyze sales reports Ship in competitor’s business Subscribe to information services Examine competitor’s product

Collecting and Analyzing Information Collection is an organized process Objectives To identify the strengths and weaknesses of key competitors To assess competitors’ current market strategies To predict competitors’ future actions