International Conference on Enhancement and Innovation in Higher Education Crowne Plaza Hotel, Glasgow 9-11 June 2015 Welcome

Nicola Poole & Sophie Leslie Student Partnership and its role in the Development of a Quality Enhancement Process

Learning & Teaching Development Unit Who we are Aims of the unit – QE & PgC THE & learning environments Retention/Student Experience – Induction Projects

The Quality Enhancement Process

Team Intensives & Projects

Student Engagement & Partnership in the Learning Process

Opportunities for Quality Enhancement Curriculum design Careers advice Student representation Student transition and achievement Student participation in institutional decision making

Case Study 1 – Speech & Language Therapy

Purpose: Online student-led journal club Design: This journal club evolved from an existing online network for Speech & Language Therapy students. One student intern developed the idea of an online journal club for SLT students. Structure: The interns work alongside the academic members of staff to relate the journals and articles to themes within the programme. The programme team help to embed the journal club into the programme making it more sustainable. Content: The interns locate the journals or materials, then posts questions relating to them for a 6 week cycle. Students are required to answer a certain number of questions and then at the end of the ‘cycle’ the students receive a summary sheet from all of the responses provided. Dissemination: The journal club is promoted to students in all year groups and by the programme team to help develop critical thinking and analytical skills. Our student intern Amanda who developed this project has just been awarded the regional Student Employee of the Year award for Wales for her work on the Speech and Language Journal Club.

Quotes from Student Interns “It has taken a lot of hard work, patience and motivation but the feedback from students has made it worthwhile. When something you have done on the network really works and people use it, it’s quite satisfying. I have enjoyed contributing to the student experience with something that was not in place before and that is now hopefully benefiting the students using it.” - Amanda Evans

“We are trying to develop it into a one-stop shop, with particular attention being placed on the placement side of things. We know exactly what is useful to share and what would be of benefit to the rest of the cohort. My motivation for wanting to work on the network was to build a resource that students would really benefit from, that has all the little bits of information that would take ages to dig out yourself. It has been easy to work on the network alongside uni because it is so flexible and fits around all my other commitments. – you just need ideas and enthusiasm” – Aysha Siddika

Case Study 2 – Architectural Design & Technology

Purpose: To help support students to develop their skills within specific software packages requirement for the AD&T programme, as well as promoting interaction between year groups and providing careers information. Design: The network was designed to provide a supportive environment that was intuitive to the students on the AD&T programme but also accessible and engaging. Structure: Two student interns were hired to produce and gather content for the site and worked closely with the programme team to meet the programme requirements and to help embed the materials within the programme content. Content: The network provides students with video tutorials relating to the software used within the programme, as well as module information, support and careers information. The video tutorials were developed by both the student interns and the programme team, as well as inviting other students to share their own tutorials. Dissemination: The network is embedded in the programme content and the programme team have developed an assessment for students to create their own tutorials and upload them onto the network.

Case Study 2 – Architectural Design & Technology - Example video tutorial

Case Study 3 – Accounting & Finance

Purpose: The network will provide the students with a central location tailored to them, for module & staff information, social events, careers and placements. Design: The network has been designed as a one-stop-shop for students on both the Accounting and the Accounting & Finance programmes. Structure: The network content was developed by 4 student interns from the above programmes, working closely with the programme team to meet the needs of the programme and its students. Content: The network provides students with a range of information but also provides them with a social element, via a discussion board and social events arranged by the student interns, to promote interaction between year groups. Dissemination: The network and content is available to both the Accounting and the Accounting & Finance programmes. The network was released for module choice information in March 2015.

Benefits Links with other departments across the university e.g. ISD, SU – providing a holistic student experience Partnerships with students, for both LTDU and the programme teams Student engagement with the QE process and understanding of Learning and Teaching Methods NSS improvements – A&F 100% in 2014

Challenges Need for clear presentation of why teams are approached – not a policing outlook How do we measure success? – NSS Scores – Module Evaluation – Course committee Time needed for the process to be completed and impact on future survey scores Feedback to students

Further Developments Revalidation, review & QAA Links with SU Documentation of good practice Clearer linkage of outcomes to NSS action plans at School and Corporate Level Inclusion of data from other points within the university Supporting role of module evaluation Cardiff School of Management – introduction of mid-term evaluation in Autumn Term

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