H iJET International 185 Admiral Cochrane Drive Annapolis, MD 21401 www.iJET.com Operate Globally with Confidence Washington. London. Singapore Traveler.

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Presentation transcript:

h iJET International 185 Admiral Cochrane Drive Annapolis, MD Operate Globally with Confidence Washington. London. Singapore Traveler Safety & Security – What can we do? Mark Donohue, iJET International May 18, 2015

Will it get better? 2 (C) IJET International, Inc. All rights reserved.

Continued Global Civil Threats 3 (C) IJET International, Inc. All rights reserved. Egypt Eurozone Crisis Egypt Eurozone Crisis Syrian Civil War Iraq Kyrgyzstan Thailand Kyrgyzstan Thailand South Sudan Yemen South Sudan Yemen Middle East North Korean Yemen Middle East North Korean 2014/2015 TIMELINE Turkey Ukraine Paris Yemen

The long-term outlook… 4 (C) IJET International, Inc. All rights reserved.

MEGA TRENDS Increasing Frequency & Severity Technological Innovations Demographic Changes Rise of China Growing Food, Water & Energy Competition Globalization of Business Instability in Arab World

What should we do? 6 (C) IJET International, Inc. All rights reserved.

Travel Risk Management (TRM) … is a well defined process to identify risks, prepare travelers pre-trip, monitor threats, and respond to incidents as they arise. Proactive Planning Reactive Training Incident Response 24x7 Monitoring Feedback

Multidisciplinary Process Traveler HR/LEGAL  Responsible for allemployees  Policy & procedures  Corporate insuranceprograms SECURITY  Risk assessment  Crisis & evacuation plans  Emergency contact info  Global response TRAVEL  Advisor and knowledge base  Books trips and handles travel issues  Provides reporting MEDICAL  Pre-trip health planning  Immunizations  Medical assistance & evacuations

How do we keep travelers safe? 9 (C) IJET International, Inc. All rights reserved.

PREPARE: Training Three levels of Training: LEVEL I – Traveler / Employee LEVEL II – Professional / Advisor LEVEL III – Incident Management Team

PREPARE: Travel Intelligence®

PREPARE: Insurance and Assistance Who does the Traveler turn to for help? Insurance – Medical & Security International Help Numbers Embassy Information

MONITOR: 24x7 Automated Process for Each Trip 24x7 Monitoring of Threats or Hazards Push Information Directly to Traveler and Advisor

RESPOND: Are Travelers on their Own? Depend on Assistance Providers Maintain communications – mobile and social media Connect with family and friends Major Events? What is the Travel Department Role? Incident Management Plan?