Concept Keys, Inc. The Premier Online Learning SYSTEM Executive Overview Concept Keys, Inc Regent Row Benbrook, TX /

The Concept Keys E-Learning System Traditional Soft-Skills Training Efforts Need a Helping Hand! This Innovative E-Learning/Training System will Revolutionize Training Outcomes as either an extension of current training programs or as a stand-alone training system designed to produce immediate employee improvements. Faster Immediate application—every day Better Complex skills are made simple Small improvements are easy Increases teamwork, loyalty, & comittment Learning takes place right in work area Certification provides documentation of quality Cheaper No Travel/Time Expenses No workload “make-up” frustration

The Concept Keys E-Learning System AVAILABLE SOFT-SKILL IMPROVEMENT PROGRAMS The Ideal Employee Package Communicating Clearly: How to get people to understand what you really mean! Listening Effectively: How to understand what others really mean! Projecting A Positive Attitude: How to get people to recognize your real potential! Becoming A Solution-Maker: How to get people to understand your true value! PLUS Leadership During Challenging Times: How to establish a solid foundation! Improving Customer Service Relationships: Maximizing current customer relations Avoiding Perceptions of Sexual Harassment: Aligning perceptions with reality Achieving Equality and Opportunity For All: Inclusiveness wins! (Business, Education, and Student Editions) Each program contains 50 micro-lessons on fundamentals; one micro-lesson is delivered each day for 10 weeks. Everyone is able to improve a little bit every day. For more information contact: Dr. Will Powers or 25 programs will be available in 2005

The Concept Keys E-Learning System The Special Challenge of Changing Human Habits Changing the people-skill habits of busy adults is very, very difficult. It requires unique features and motivators contained only in this learning system! 1.Fundamentals—complex concepts are broken down into basics 2.Understandable—brief micro-lessons with 6 th grade readability 3.Repetition over time—key factors are repeated differently over 50 working days 4.Importance—guidance options are provided for an internal support program designed to produce simultaneous engagement of entire workforce 5.Self-Selection—weekly personal participant selection of most important keys 6.Self-Determination—weekly personal participant determination of improvement method 7.Documentation and Accountability—Quizzes, Activity Reports, Engagement Index and Certification Examination provide detailed information

The Concept Keys E-Learning System Employees interact 5 minutes or less daily make small improvements each day are assessed periodically self-select own improvement areas self-determine own method of change learn right in the work area The CK Premier E-Learning System is designed for busy adults and includes the following features: People-Skills and Workforce Development RESULT: Effective Individual Improvement stay right on the job are exposed a little each day over 10 weeks immediately apply learning are held accountable responses are documented are engaged 700 times in the improvement process Program cost is minimal information is consistent improvement plan is systematic customization is available

The Concept Keys E-Learning System Certification Feature Option Concept Keys has developed an additional feature in which the level of knowledge each participant acquires in each program area can be Certified. There are three aspects to the Certification process: 1.The online examination must be witnessed by a person who will attest to the honesty of the examination session. 2.The first phase of the online examination evaluates each participant’s retention of Key information (50 points possible). 3.The second phase of the online examination evaluates each participant’s recognition and understanding of micro-lessons (50 points possible). Certification Standards are as follows: Outstanding ( points) Superior (80-93 points) Standard (70-79 points) Novice (60-69 points)

The Concept Keys E-Learning System The Concept Keys Premier E-Learning System Will Do All of the Following For Your Organization: Train every employee simultaneously in less than 5 minutes a day right in their work or home environment. Track all program activities individually AND collectively in real time making results and status immediately available to you. Create immediate improvements in your employees Create continued improvements every day for 10 weeks Document each employee’s knowledge level

The Concept Keys E-Learning System 1. Improvement Every Day for Everyone: Concept Keys has the ability to impact every single one of your employees every working day right in their work area for 2.5 months in a cost-effective manner with the highest quality of fundamental critical information. 2. Organizational Development: The 2.5 month daily timeline becomes a clothesline upon which additional cultural advantages can be added. Special guidelines are provided to assist in development of an effective internal support program that has a realistic opportunity to generate a learning culture that values improvement, teamwork, loyalty, and commitment to quality. 3. Customized Branding provides an opportunity for daily messages to employees at the top of every Key Micro-lesson from senior management that clearly demonstrate the values upheld in the organization relative to the following qualities: A. Communication Quality B. Team Orientation C. Leadership D. Customer Service E. Sexual Harassment F. Diversity and Inclusiveness 4. Our special CK guidebook provides numerous program support options leading to a successful CK program that also increases employee pride in the organization. When the workforce is bragging about the organization, you will find that teamwork, loyalty, and commitment become part of the culture’s value system. Easy to implement by selecting options that fit your workforce culture’s sense of value and quality. Designed to be used by non-professionals. Unique advantages of the Concept Keys training system

The Concept Keys E-Learning System Fantastic Pricing Each Product is priced so you can afford to immediately improve your entire workforce—all at the same time. Everyone is on the same page. No more finger-pointing. Satisfying internal needs and supporting improvement becomes an enterprise operation. Standard quantity/academic discounts are available; customized and specially designed programs require individual determinations

The Concept Keys E-Learning System Final Thoughts The Concept Keys premier E-Learning System has features that have been designed specifically to produce sustained improvement with busy adult learners. Certification of your entire workforce gives everyone an incentive to improve. The Concept Keys solution is proven effective to improve the challenging soft-skills of busy adult workers. The Concept Keys learning system can customize and integrate the built- in busy adult learner instructional strategies with your content wherever desired under our special Private Label Option. Soft Skills and Workforce Development

The Concept Keys E-Learning System The CK Management Team Founder — Dr. Will Powers with 30 years experience as an entrepreneur, consultant, and trainer in organizations around the world has also served as Chairman and Associate Dean of Graduate Programs in the College of Communication at Texas Christian University Software Engineer — Scott Powers, M.S. in Computer Science, 1994, with 10 years of software engineering and web-design experience in large and small companies has built the CK website and delivery engine from scratch, knows all the intimate programming details, and is able to adjust quickly to customer needs Director of Operations — Lois Powers with 20 years experience as a senior administrative assistant

The Concept Keys E-Learning System A Driving Force for Workforce Development "Almost perfect employees simply cannot be hired off the streets or from a competitor. They have to be developed internally for an organization to be successful over the long term. It’s a fact of business life. If you want a skilled, dedicated and professional workforce, you have to develop it on your own a little bit at a time. It’s that simple." -- Dr. Will Powers For more information contact: Dr. Will Powers or