EQUINOX. Connecting the world……

About EQUINOX. Equinox Business Solutions is a large global Business Process Outsourcing player, committed to delivering our client’s strategic goals and helping in enhancing, broadening, and deepening the relationship to add value. At the heart of our business model is People; …People with tremendous industry expertise who act as the Practice Leaders for business domains, …People with deep operational knowledge as Subject Matter Experts, …People who have the edge to execute as successful Operational Leaders, …and at the core people who actually make things happen, our agents and associates who are our everyday heroes and many more in the background who are change agents and catalysts We have fostered successful relationships with our clients with a proven track record in delivering business value. Our collaborative working approach and our ability to advice, design, implement earns us the reputation of being true client advocates. We present our clients with solutions that meet basic goals from cost savings to transformation along with a global delivery network to address multiple language needs, local on shore presence and capacity requirements. Equinox Global Services is an fast growing organization with over 60,000 professionals across 100 delivery centers across the Americas, Europe, UK. Being recognized as one of the best places to work, 4 years in a row and being part of one of the most admired support services company according to Management Today, we believe in being a trusted partner for our clients, a place of learning and excellence for our employees

CALL CENTER SERVICES.. Equinox Business Solutions understands that Customer Service should be the engine that helps you reach your goals. That’s why we’ve dramatically expanded our services portfolio. From Equinox Inbound to Equinox Outbound, Equinox Business Solutions helps enhance customer satisfaction and ensures increased customer loyalty while you gain in quality, efficiency and cost effectiveness. By doing this we not only create a satisfied customer bases, but also add value to your organizational output. As a specialist, Equinox BPO has demonstrated immense success in delivering innovative and value added business process management services across the customer lifecycle. We offer a comprehensive suite of customer relationship management services by integrating Telephonic support, eCRM, Unified Messaging, Call Tracking and IVR (Interactive Voice Response)through a combination of deep domain knowledge, strategic alliances and internal competencies backed by the right technology.

CALL CENTER SERVICES.. Our processes aid you in better utilization of time, money and resources. After all, we have extensive skill and experience in providing various services to grow innovators. What drives us is our global culture of absolute quality in every project we do, along with integrity and accountability at all times. Supported by a skilled and highly motivated team of experts, Equinox Business Solutions offers a wide array of Inbound and outbound telemarketing services – enabling companies to generate leads and acquire new customers. Our BPO service can help your business by : Exploring new sectors and markets in a cost-effective manner Supporting the business with 24-hour customer support service Enhancing the performance, efficiency and cost-effectiveness of customer management and associated technical support functions

EQUINOX VISION & VALUE Our products and processes differentiate us from our competitors. But this goes deeper. The fundamental difference at Equinox comes from the unique culture and values that underpin the way we run the company and the way we behave. We value working with our customers in a collaborative, flexible and imaginative way. We understand the principles and passions that motivate public sector managers and we share their ethos and standards of conduct. We encourage social responsibility and try to treat people in the way we would wish to be treated. Our most powerful tool in improving performance is to install a more stimulating culture where people feel they can personally make a difference. We have this tool into four Governing Principles that shape our individual behaviors and hence the way the company behaves.

EQUINOX MANAGEMENT TEAM Mr. Vinod Gupta (CEO and Owner). Mr. Mayur Gupta (MD and Co-Owner). Contact Web: equinoxbusinessolutions.com Address: B87 Defence colony New Delhi For more details mails us on