John Mayer Executive Director Center for Computer-Assisted Legal
A graphical user interface for data collection specifically designed by Chicago-Kent & CALI for low-income, self-represented individuals. D
Legal aid organizations & courts use A2J Author to create “Guided Interviews” to collect data from end-users one piece at a time. D
Data collected is used for: D Name Change Document Creation Client Intake Triage Legal Aid Social Services Online Self-Help
A2J Author has “just in time” learning features for the end-user including: “Learn More” bubbles, definition pop-ups, audio, graphic and video capabilities. D
Legal aid and court developers in 32 states, the U.S. Virgin Islands, Guam, Canada and Australia use A2J Author. Over 600 A2J Guided Interviews are actively used by the public. In 2011 over 217,000 documents were assembled using A2J Guided Interviews. D
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Relatively stable (minor bugs, consistent performance) Good for legal aid community needs Present familiar idiosyncrasies D
Uncluttered Step-by-step interface “Intelligent” (conditional branching) Real-time guidance Progress / feedback D
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Current A2J Author
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PAST Browser wars OS wars Low Broadband Digital generation in diapers No smart phones Reading on the screen Doing things “digital” cutting edge PRESENT Browser standards Rise of javascript Ubiquitous broadband Smartphones Tablets/Ereaders Doing things digital Doing things mobile J
PRESENT Browser wars OS wars Low Broadband Digital generation in diapers No smart phones Reading on the screen Doing things “digital” cutting edge FUTURE (starts today) HTML 5 Ubiquitous Broadband/ smartphone/mobile Doing things digital only option Smartphones Expectation is that everything will have a web process instead of a human J
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702 words Just 50 different words J
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Describe interface elements of a children’s book J
Small amount of text Lots of white space Funny picture Rhyme Almost no “chrome” Sometimes no words! 60 pages! Plain language J
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1. Tap to set focus 2. Type first name 3. Scroll 4. Tap to set focus 5. Type middle name 6. Scroll 7. Tap to set focus 8. Type last name 9. Tap “Continue” J
1. Tap to set focus 2. Type first name 3. Thumb swipe J
1. Tap to set focus 2. Type first name 3. Thumb swipe J
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1. Type first name 2. Swipe 3. Type middle name 4. Swipe 5. Type last name 6. Swipe J
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A2J Author 5 PROJECT Timeline 24 Months January – June 2012 Research & Plan Research and write software requirements for: HTML/jQuery Web Author & Viewer Mobile A2J Viewer New software features 1 1 Jan Feb March April May June July Aug Sept Oct Nov Dec Jan 2013 Feb March April May June July Aug Sept Oct Nov Dec Test & Fix Develop Research & Plan Roll Out Prep Software Training, Support & Bug Fixes Release ! January – June 2012 Research & Plan Research and write software requirements for: HTML/jQuery Web Author & Viewer Mobile A2J Viewer New software features D
A2J Author 5 PROJECT Timeline 24 Months January – June 2012 Research & Plan Research and write software requirements for: HTML/jQuery Web Author & Viewer Mobile A2J Viewer New software features 2 2 Jan Feb March April May June July Aug Sept Oct Nov Dec Jan 2013 Feb March April May June July Aug Sept Oct Nov Dec Test & Fix Develop Research & Plan Roll Out Prep Software Training, Support & Bug Fixes July-December 2012 Develop Design and program: HTML/jQuery Web Author & Viewer Upgraded website for user accounts & comunity interaction Mobile A2J Viewer New software features Release ! D
A2J Author 5 PROJECT Timeline 24 Months 3 3 Jan Feb March April May June July Aug Sept Oct Nov Dec Jan 2013 Feb March April May June July Aug Sept Oct Nov Dec Test & Fix Develop Research & Plan Roll Out Prep Software Training, Support & Bug Fixes Release ! January-June 2013 Test & Fix Test and gather feedback on: HTML/jQuery Web Author & Viewer Upgraded website for user accounts & comunity interaction Mobile A2J Viewer New software features D
A2J Author 5 PROJECT Timeline 24 Months January – June 2012 Research & Plan Research and write software requirements for: HTML/jQuery Web Author & Viewer Mobile A2J Viewer New software features 4 4 Jan Feb March April May June July Aug Sept Oct Nov Dec Jan 2013 Feb March April May June July Aug Sept Oct Nov Dec Test & Fix Develop Research & Plan Roll Out Prep Software Training, Support & Bug Fixes Release ! July-December 2013 Roll Out Prep Additional fixes Draft new Authoing Guide Create new training materials D
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BYU: Computer-Based Practice Systems Columbia: Lawyering in the Digital Age NY Law School: Geeks for Wonks Vermont: Digital Drafting Chicago-Kent: Justice & Technology Practicum Suffolk Law School: Lawyering in an Age of Smart Machines Georgetown: technology, Innovation, and Law Practice: An Experimental Seminar R
Deep dive into law, procedure & heuristics Exposure to policy/ethical issues raised by legal services delivery & technology Key competencies for emerging law practice: e-lawyering, unbundling, web 2.0 & “cloud” practice” R
Law Students: Field observation help desk Scope document Research memo Storyboard A2J Guided Interview & HotDocs template Legal Aid New Guided Interviews: Guardianship Petition Expungement Complaint IDOL Wage Theft Claim R
Law Students: Field observation help desk Scope document Research memo Storyboard A2J Guided Interview & HotDocs template Legal Aid New Guided Interviews: Guardianship Petition Expungement Complaint IDOL Wage Theft Claim R
Law Students: Field observation help desk Scope document Research memo Storyboard A2J Guided Interview & HotDocs template Legal Aid New Guided Interviews: Guardianship Petition Expungement Complaint IDOL Wage Theft Claim R
Course materials and distance tools on CALI & Google 3 clinic pilots with LSC Matching students to legal aid projects Marketing, evaluation and plan for growth Will Produce R
WIN law students WIN law schools WIN legal aid WIN public R
John Mayer Executive Director Center for Computer-Assisted Legal