School Technology Solutions, LLC Technology Audits What's in it for you? 4 th Annual SW/WC Technology Conference March 11, 2010 Presenter: Lee Whitcraft School Technology Solutions, LLC

School Technology Solutions, LLC What is a Technology Audit? The technology audit provides a review of four areas that impact effective technology deployment including: Infrastructure: School’s internal network, external network, servers, staff and student computers Infrastructure: School’s internal network, external network, servers, staff and student computers Organization: Review of technology department staff responsible for technology support Organization: Review of technology department staff responsible for technology support

School Technology Solutions, LLC What is a Technology Audit? Operations: The procedures, practices and documentation surrounding the management of the school’s technology resources Operations: The procedures, practices and documentation surrounding the management of the school’s technology resources Curriculum and Technology Initiatives: Review of process to integrate technology into the classrooms Curriculum and Technology Initiatives: Review of process to integrate technology into the classrooms

School Technology Solutions, LLC Tech Audit Deliverables Independent assessment of how well technology is being used in the district Independent assessment of how well technology is being used in the district What is working well What is working well Recommended improvements Recommended improvements

School Technology Solutions, LLC Uses of the technology Audit Provide a baseline for future technology plans Provide a baseline for future technology plans Prioritize recommended improvements Prioritize recommended improvements Provide information to the School Board and community on the effective use of technology. Provide information to the School Board and community on the effective use of technology. Provide information to support technology referendums Provide information to support technology referendums

School Technology Solutions, LLC The Tech Audit Process District requests a proposal District requests a proposal After contract approval After contract approval –District identifies liaison to School Technology Solutions (STS) –Liaison receives an electronic request for district technology information –STS receives the completed forms five business days before the on-site audit –Liaison sets up staff interview schedule: Superintendent, principals, technology support staff, technology advisory committee, teachers, media specialists, optional Parent, school board, students

School Technology Solutions, LLC The Tech Audit Process On-site activities On-site activities –Tour of all facilities –Conduct interviews –Write draft report and present to Superintendent and invitees –Optional presentation to school board (additional cost) Final report delivered within five business days. Final report delivered within five business days.

School Technology Solutions, LLC The Tech Audit Process Infrastructure review Documentation of any current infrastructure problems Documentation of any current infrastructure problems Inventories: Inventories: –Network Network wiring type Network wiring type number, manufacturer and age of switches/routers by location number, manufacturer and age of switches/routers by location amount/type and age of wireless technology by location amount/type and age of wireless technology by location –Workstation laptops and tablet computers Age and manufacturer of hardware and operating system software by location Age and manufacturer of hardware and operating system software by location –Servers age of hardware and operating system software by location age of hardware and operating system software by location Database software Database software –Printers Quantity, age and manufacturer by location Quantity, age and manufacturer by location

School Technology Solutions, LLC The Tech Audit Process Inventories: all other hardware technology by age by location all other hardware technology by age by location administrative software by name and server location administrative software by name and server location Instructional software by name, grade level, server location Instructional software by name, grade level, server location

School Technology Solutions, LLC The Tech Audit Process Organization Technology department organizational chart Technology department organizational chart Technology planning team members and job titles Technology planning team members and job titles Current technology support staff background Current technology support staff background Job descriptions Job descriptions Current technical capabilities of staff Current technical capabilities of staff Technical staff development training plans Technical staff development training plans Contracted outside technical support consulting resources Contracted outside technical support consulting resources Technology projects that are in-process or on hold Technology projects that are in-process or on hold IT department satisfaction survey IT department satisfaction survey

School Technology Solutions, LLC The Tech Audit Process Operations Procedures: Help desk physical and electronic security Help desk physical and electronic security Software distribution/update Software distribution/update Software license tracking Software license tracking Key processes and documentation Key processes and documentation Technology budget Technology budget Network management Network management Server management Server management Workstation management Workstation management Security Security Documentation of backup and disaster recovery Documentation of backup and disaster recovery

School Technology Solutions, LLC The Tech Audit Process Curriculum Integration Areas of current technology integration Areas of current technology integration Measurement objectives for the use of technology Measurement objectives for the use of technology Technology integration staff development plans Technology integration staff development plans Technology procurement process Technology procurement process Review future technology plan initiatives Review future technology plan initiatives –Hardware –Software –Curriculum matrix showing what technology is used within each curricular subject area by grade level

School Technology Solutions, LLC Tech Audit Report Executive Summary Executive Summary Detail findings and recommendations Detail findings and recommendations Attachments Attachments –Inventories –Other pre-audit input –Relevant data collected on-site

School Technology Solutions, LLC Summary The technology audit provides a review of four areas that impact effective technology deployment including: Infrastructure Infrastructure Organization Organization Operations Operations Curriculum integration Curriculum integration

School Technology Solutions, LLC Summary Benefits Independent assessment of how well technology is being used in the district –What is working well –Recommended improvements

School Technology Solutions, LLC Summary Report Uses Provide a baseline for future technology plans Provide a baseline for future technology plans Prioritize recommended improvements Prioritize recommended improvements Provide information to the School Board and community on the effective use of technology Provide information to the School Board and community on the effective use of technology Provide information to support technology referendums Provide information to support technology referendums

School Technology Solutions, LLC Questions ? For further information or to request a Technology Audit proposal contact: Josh Sumption, IT Director SW/WC Service Cooperative