Helping Job Seekers at Your Library 2011 Annual Conference Austin, Texas

 Theresa Tongio Holden  Technical Services Supervisor  Palestine Public Library   Contact Info

 How to create programs to help job seekers at your library  How to find and work with partners  How to create class materials  How to promote your new program  I want to make this an easier and faster process for you! Objective

 Palestine, Texas is located in East Texas about 120 miles east of Dallas. Service population is  Two companies relocated, general economic conditions, wanted to do something for people in area, but what? With resources we had. No one on staff HR. Decided to move forward with what could do/good at. Computer training. And find partners to help with the rest. Background

 Find partners with HR background to help  Palestine Public Library (PPL) partners are Workforce Solutions East Texas, Workco Staffing

 How did PPL find partners?  Library Director is a Rotarian. From Rotary Club, she had met the supervisor at Workforce Solutions East Texas.  Conference call w/Donna Prasatik of Workforce Solutions who wanted a written proposal for her managers which PPL submitted

 Make sure to go through your organization’s and your partner’s appropriate hierarchy for approval.  PPL’s director supported the project. She met with the City Manager who wanted the library to go forward with the classes with the intended partners.

 Workco became a partner because their organization wanted to become involved in the project after hearing about it from the Workforce. Finding Partners

 Workforce Solutions East Texas provided the computer lab space.  Workco Staffing provided seminars from HR professionals

 Local Workforce office  Economic Development Council  Chamber of Commerce  Organizations w/HR personnel  Rotary, Lions, Kiwanis Finding Partners

 PPL’s classes  learn computer basics and how to improve keyboarding skills  learn to use Microsoft Word to type, open, format, and print a resume  learn how to use Excel to create a basic spreadsheet  Learn how to create and use a free account  Learn how to search for employment online and submit an electronic resume What do I teach?

 Learn how to use ResumeMaker to create a resume

  me for examples of class handouts. I will send you my ppts. Where do I get class materials?

 Microsoft Online Training  FX aspx?redir=0http://office.microsoft.com/en-us/support/training- FX aspx?redir=0  Yahoo Mail Help  How to create class materials

 Use the software yourself. Ex. ResumeMaker. Create a resume and note steps in the process  Consult with colleagues. Ask for their advice, ask for their materials  Purchase materials from companies which specialize in writing courseware

 NETLS Teaching Basic Computer Skills  Consulted extensively with colleagues who have taught  Listen to the students in your classes.  MS Office Certification  n/mos.aspx How do I learn to teach computer classes?

 Let the world know!  Write press release  Post on organizations web site and social sites  Distribute to media Promoting your classes

Press Release Sample

 me for my press release you can use as a  Contact your media department.

 Contact the media office of your organization. They should have contact list for local newspapers, radio, tv stations  Create your own media list. Contact area newspapers, radio/tv and ask who should receive the press release  Don’t forget to include institutions where job seekers may turn for help. Ex. churches Media

 Theresa Tongio Holden  Palestine Public Library   Contact me!