1 Who is Fortron Industries? ► Joint venture between Celanese and Kureha. ► In Wilmington for 20 years. ► What we do? Manufacture polyphenylene sulfide resin.

2 Behavior Based Safety

3 Safety Performance ► How do we measure safety performance? Tracking the negatives!!! Occupational Illness and Injury Rate Near Misses or Near Hits Procedure audits. Etc. etc. In order to get new data: Someone has to have a near hit or worse yet….. Someone has to be hurt!!!!

4 Safety Performance What usually happens when safety performance is not up to par? Inspections? More Training? Safety Talks? Contests? Discipline!

5 What would your organization do? ► All depends on the culture of the organization!!!

6 What is culture?

7 Culture comes in many forms. In a petri dish.

8 In your milk and in your ears!!

9 Safety Culture ► So what is the safety culture of your organization? Everyone goes home safe. It is safe because we have always done it that way. What can go wrong? Goal setting: How many people are going to get hurt next year? So if you know how many, can you tell me who?

10 What’s the last thing a “Redneck” says before a really bad accident? Ya’ll watch this!!!

11 Safety Performance ► What is the theme for the safety school? ► “Zero in on Zero Accidents” ► What happens when you get to “ZERO”? ► How do you know if you are getting better?

12 Safety Performance ► BBS allows us to measure in a new way. The system allows us to measure the positives. And, to know if we are getting better. When at “Zero” How do you know where you are?

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14 A simple example of behaving safely.

15 What is the goal of BBS? ► To create a workplace safety culture that eliminates unsafe behaviors.

16 What is Culture? “Culture is a shared set of commonly-held general beliefs and values that influence people’s assumptions, perception and behavior.”

17 What are some components of culture that could lead to accidents?

18 What are the elements? 1 RESOURCES PPE Tools & Machinery Training/Procedures Rules/Guidelines

19 Elements of an incident free workplace: 2 PEOPLE Knowledge Skills Personal Values

20 Elements of an incident free workplace: 3. BEHAVIOR Safe Acts

21 What causes accidents? ► According to statistics from organizations like Dupont and the National Safety Council show that % of all workplace injuries are linked to unsafe acts

22 Changing Culture ► Culture ► Values ► Attitude ► Behaviors

23 Changing Culture ► Behaviors ► Attitude ► Values ► Safe Culture

24 What is Culture? “Culture is a shared set of commonly-held general beliefs and values that influence people’s assumptions, perception and behavior.”

25 BBS Bringing Change ► BBS is a way to change behavior that eventually changes the culture. ► Requires: Patience. Yours and the boss. Support : yours and the others in the workforce. Continuing refreshers. Lead by example and getting others to do the same.

26 What is the goal ? ► To create a workplace safety culture that eliminates unsafe behaviors.

27 BBS What is our method? ► Combined approach: Changing the way we think-Safe Start Measuring the way we act-Workplace observations.

28 SafeStart Basics 4 States of mind: Rushing Fatigue Frustration Complacency Critical Errors Eyes not on task Mind not on task Line of fire Loss of balance traction or grip.

29 Workplace observations ► Critical Task Determinations ► Observation training ► Data collection through observations ► Data collation and evaluation. ► Communication and action steps.

30 Fortron BBS ► We implemented Safe Start to effect behavioral change. ► We started conducting workplace observations to measure how we are doing. ► How did we do it? Ask Rick Gregory.

31 Implementation of BBS at Fortron ► A team was formed (FSCT) to drive change at our site ► Visited different sites, used the (SWIPE) method ► Safety Conferences (find the right program) ► Site Vision (alignment)

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33 Safetstart Program ► 2 Options 1. On-site Trainer per day 2. Train the Trainer SME $ for 2 trainers

34 Safetstart Program Continued ► How did we do it? 2 eight hour blocks of instruction (site wide) President to maintenance. Set a goal to have the entire program complete before our yearly October turn around

35 What is safe start ► A program that teaches us the 4 states that cause us to get injured ► Self-trigger on one or more of the states to prevent us making critical errors. 1. Rushing 2. Fatigue 3. Frustration 4. Complicacy

36 4 critical errors ► Eyes not on task ► Mind not on task ► Loss of balance traction or grip ► Moving into or being in the line of fire

37 Safety Observation Program ► Develop a Safety Observation worksheet that was tailored for our site ► Committee based program ► Trained SCA on how to properly do an effective safety observation ► The goal of this program was to get conversations started ► Teach people how to talk about safety ► Helped build the courage needed to stop an unsafe act

38 How are we doing? ► Terminology is used in everyday task and during toolbox meetings ► OIS/Hazard recognition has increased every month (quantity to quality) ► When hazards are recognized we take action in a timely manner ► Employee Engagement (safety meetings)

39 Questions?