Good Partners Make Good Neighbors: Information Commons at LSU EDUCAUSE Southwest 2008 EDUCAUSE Southwest, 02/20/2008, Nancy Colyar.

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Good Partners Make Good Neighbors: Information Commons at LSU EDUCAUSE Southwest 2008 EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Copyright Nancy Colyar, This work is the intellectual property of the author. Permission is granted for this material to be shared for non- commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author. EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Outline Definition History Vision Partners Services Future EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

What is an Information Commons? A collaborative environment where library and IT resources blend … where people meet and collaborate … in a first-class showcase of IT tools and student products. EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Status before Info Commons 100 library public computers –Web browser and CDs on LAN –Oldest library-owned PCs, some 6 years 200 ITS lab machines –3 year replacement cycle –Full range of software EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Historical Perspective LSU Flagship Agenda 2002 Stdt Govt first coffee shop idea ‘04 New CIO April, 2005 EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Strategic Visioning Flagship IT Strategy recommendation –Make significant strides in increasing the accessibility of the LSU community to IT infrastructure and services –Develop IT “commons” in high-traffic locations around campus EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Previous Collaborations Statewide library network 1992 Electronic classrooms 1996 Computer labs 1997 ADA equipment in reference room EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Previous Support by STF Student Tech Fee (STF) labs 2002 Software such as: ArcGis, AutoCAD, AutoDesk, Celestia, ChemDraw, Cygwin, FileZilla, Final Draft, FreeMat, Geomedia Pro, KaleidaGraph, Maple, MathCAD, Mathematica, MATLAB, etc. EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Gear To Geaux In 2002 library circ staff began checking out wireless cards & laptops to students. Has been expanded to include digital & video cameras, tripods, “clickers,” etc. Makes use of library experience with checkout, billing EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Previous Support by STF EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

An Information Commons for the 21 st Century at LSU Adaptive Technology Library Reference Multimedia Development Personal & Collaborative spaces Social / Mobile spaces Copy/Print Areas I.T. Enablement EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Locations of rooms in new Information Commons 141 Coffee 126 EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Library Public PCs 2004

I.T. Enablement Desk Copy / Print Public Stations Proposed Digital Media Development Collaboration Social/Mobility Adaptive EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Proposed Lounge Collaboration Info Stations 109 LAB Coffee Shop EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Partners LSU Libraries: Admin, Facilities, Systems, Reference Information Technology Services –User Support & Student IT Enablement –Networking & Infrastructure –Security & Policy Student Technology Fee Oversight Committee Auxiliary / Dining Services Facilities Services Graphic Services Office of Disabilities Services Writing Center Center for Academic Success EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Adaptive Technology Features: Wheelchair accessible furniture, computers with extra-large monitors, headphones, trackball, text-to-speech software, & screen enlarging software. EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Multimedia Development EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Personal & Collaborative Work Spaces EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Social/Mobility EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Copy / Print Features: A group of output devices for printing color, black and white, large format and photo quality documents. Partner: Graphic Services EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

I.T. Enablement EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Budget Initial request to STF: $123K: telecom, TVs, cable subscription, student workers Supplemental request: $158K: furniture, equipment, moving expenses Coffee shop $550K funded by LSU Auxiliary Services Library upgraded security system EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

From proposal to implementation… EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Rapport & Understanding Information Commons Task Force –Library: Assistant Dean, Facilities Manager, Library Systems, Head of Reference –ITS: User Support & Student IT Enablement managers, Networking & Infrastructure consultants & analysts EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Partnerships Improve Services EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

More Partnerships Library central location and long hours Office of Disabilities Services experience with hardware, software, student needs ITS experience teaching, using hardware, software EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Balancing Security & Privacy LSU is federal, state, patent, UN depository, open to the public Permission from Chief IT Security & Policy Officer for 12 stations to not require university login Security cameras EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Bonuses 2 large plasma TVs, display events, news, national sporting events Vending machine with Blue Books, Scantrons, USB keys Machine to add money to campus card Table where Writing Center tutors are scheduled weeknights Old furniture re-used elsewhere in library EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Serving Digital Natives Make yourself at home - move the furniture, eat & drink, be merry? Wireless throughout Quiet & noisy, single & collaborative spaces EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

In Progress EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Future Service Ideas Tiger Gallery I.T. Re-Enablement Center –Hardware Repair –Virus/Spyware Removal –Software Updates, Installations, Repairs –Consulting Services EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Resources html EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Nancy N. Colyar Assistant Dean of Libraries Louisiana State University EDUCAUSE Southwest, 02/20/2008, Nancy Colyar Questions?