Top 10 Factors in Selecting an Asset Disposition Partner To Maximize Your Investment Recovery Presented by: Tom Burton and Brian E. Thompson Liquidity Services

Thomas B. Burton, Executive Vice President, President for Liquidity Services’ Capital Assets Group Brian E. Thompson, CPPM, CF, Vice President, Americas for Liquidity Services’ Capital Assets Group About the Speakers

An investment recovery market ripe for transformation The reverse supply chain can and should be optimized – Core business function to fully capture the value that exists within every surplus asset across the enterprise – For every $1 invested in an Investment Recovery program, an organization can expect to receive $31 in return (Source: Investment Recovery Association) Background

Top 10 Factors in Selecting an Asset Disposition Partner To Maximize Your Investment Recovery Proven Performance Scalable Solutions Service that Makes a Strategic Impact

Proven Performance

Good financial standing – Can manage your business and stay in business Management team – Experience and business acumen Experience in your industry – Ask for data (e.g. sales figures, winning bids, bidder counts) 1) Vendor Viability, Experience, and Professionalism

Evaluate the surplus service providers’ buyer network – Large, targeted group of buyers – Active bidders – Qualified bidders – Buyer retention rate – Buyers by asset type Likelihood to purchase your assets – marketing strategy 2) Buyer Network to Maximize Returns

Voice of Customer Survey – 130 investment recovery professionals – 25% identified recovery as top selection criteria 2) Buyer Network to Maximize Returns

Commitment to developing long- term client relationships Aligned with best practices Offer value-added services Value a single partner relationship 3) Investment in the Future

Scalable Solutions

Global footprint – Offer coverage via local offices Dedicated account manager – Coverage and coordination of all efforts Recurring meetings – Touchpoint for progress on goals, planning, and project results 4) Global Operational Footprint for Seamless International Business Continuity

Ability to manage entire reverse supply chain – Comprehensive service offering 5) Robust Depth and Breadth of Services

Surplus Asset Management Warehouse Asset Sale Processing In-Field Client Allocated Sales Support Teams Inventory Assurance Programs Surplus Asset Management Solutions Asset Discovery & Valuation Asset Cataloging Equipment Inspection Appraisal Services Pre-Sale Valuation Asset Recovery Planning Brand & Channel Protection Intellectual Property Protection Development of "Green" Initiatives Multi-Channel Sales Analysis Lotting & Merchandising Strategy Pro-Active Asset Marketing Plans Project Sale Management Surplus Asset Redeployment & Sales Preparation Internal Redeployment Asset Removal Management Off-Site Storage Debranding / Delabeling Hard Drive / Memory 8X Wipes Light Refurbishment Scrap Metals Testing Surplus Asset Investment Recovery Online Auctions Sealed Bid / Reserve Negotiated Sales Global Asset Marketing E-Waste & Recycling Programs Scrap Material Sales Dedicated Customer Service Team Buyer Qualification & Controls Payment Processing & Reconciliation Export Services Transaction Reporting

Established, online auction channels – Reputable, transparent marketplaces Other approaches – Customized approach to achieve recovery Sealed bids Negotiated sale Multi-channel strategy 6) Ability to Support Multiple Sales Methods (Online Auctions, Sealed Bids & Negotiated Sales) to Maximize Recovery

Redeployment tool – Ability to move assets to online sales platform Web-based for global ease of use – Common standard across enterprise 7) Offers Redeployment Solutions

Service that Makes a Strategic Impact

Regular reporting – Annual reviews and meeting Data efficacy – Base strategy on metrics Monitor real-time results – Ability to modify campaign based on data Application of data – Relentless improvement 8) Leverages Metrics and Marketing Strategy Best Practices

Areas for measurement – Recovery Example: analyzing sale history reports – Sustainability Example: number of items sold in secondary marketplaces – Efficiency Example: number of days an asset remains as surplus – Consistent process across global enterprise Example: internal cost savings (hours), redeployment metrics, case studies 8) Leverages Metrics and Best Practice Marketing Strategies

Support your zero-waste goals and green initiatives – Supply case studies speaking to sustainability – Understand strategies to defer assets from landfill 9) Ability to Drive “Green Initiatives” and Sustainability Programs

Shared commitment to corporate social responsibility (CSR) – Environmental/community stewardship 9) Ability to Drive “Green Initiatives” and Sustainability Programs

Ability to support data and information security – Understanding of data privacy laws/best practices Ability to support export controls and trade compliance – Understanding of local laws 10) Provides Risk Management Solutions to Address and Mitigate the Top Compliance and Ethics Risks Encountered by Global Companies

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