Section and Branch Best Practices Webinar Brad Holzwart Oct. 14, 2009
Overview Champions Finding New Members Engaging All Members Retaining All Members Converting Students Keeping Younger Members Involving Government Engineers Resources
Current Membership More than 144,000 members More than 25,000 students 20,000 life members 10% of membership is international
Why Do People Join Professional Societies It’s a career investment and a personal mission They expect something of value in return Value, to a professional, is something that helps them: Advance their careers Experience leadership Gain peer/professional recognition Gain access to lifelong learning
ASCE Membership Champions Champions are the personal “face” of ASCE Increase the visibility of ASCE in local organizations on a grassroots level Encourage members to get more involved (retention) Promote ASCE membership to non-ASCE Members Work with the local membership committee to develop and carry out the membership plan With local Board approval/support
How Does ASCE Support its Membership Champions Brochures Applications Posters Pizza Party Membership Benefits PowerPoint Mailing Assistance Champion Liaison
Finding New Members Member Prospect Ideas Assigned Members – available on FTP server Former/Dropped members Active non-members who may attend meetings or classes State licensing and registration boards Competing association members/attendees College and university alumni Public and private sector organizations Students and graduating students
Finding New Members Work with ASCE HQ on joint development mailings Pizza Parties – on us Success Snapshot: The Northern Colorado Branch has a plan to visit ALL of the local engineering firms in their area to give a 1-hour talk about ASCE member benefits. The Wichita Branch diversifies its board with members from local engineering firms and they spread the word throughout their companies.
Engaging All Members Welcome new members using our FTP site New Member Welcome Kit Send a special letter, or postcard welcoming new members Personally invite them to events Establish welcome committee Volunteer Opportunities Follow-up with first-time attendees
Engaging All Members Involvement – Committed members renew at a higher rate Outline clear expectations Acknowledge accomplishments Partner new members with current volunteers Success Snapshot – Nine-month Courtship Plan Work to eliminate the “new kid in school” feeling Engage slowly at first
Engaging All Members Increase Involvement of Members with Sample Nine-month Courtship Plan Month 1Welcome call from Local Officer or Membership Committee Mbr Month 2Welcome from Buddy who invites new member to next meeting Month 3Champion asks new member to help w/ check-in at next meeting Month 4 /Call from Buddy – “save you a seat” reminder of next meeting Month 5Champion asks new member to be a greeter at next meeting Month 6 reminders to take advantage of members-only benefits Month 7Publications Chair asks new member to look over web site with “new set of eyes” and make suggestions Month 8Buddy recommends new member for volunteer activity – appropriate chair calls to schedule coffee/lunch to discuss participation Month 9Buddy invites to carpool to annual meeting event
Engaging All Members Contact at-risk members 1 st, 2 nd, 3 rd year members Recently graduated students and students in their last semester Members who have not renewed by February All at-risk members are available on the FTP site
Retaining All Members Professional recognition Obtainment of Fellow or Distinguished Member distinction Honors and Awards Life Membership Hold a special recognition program for presentation Membership Advancement & credentialing For Example: Blaine Leonard, P.E., D.GE, F.ASCE
Converting Students Reaching out to student members: Invite a Younger Member to a meeting (preferably an alumnus) Join Younger Member Group activities, including K-12 outreach opportunities Find an active Practitioner Advisor, like recently graduated alumni Hold a joint Chapter-Section/Branch meeting Hold your Section and Branch meeting on campus
Converting Students Only 27% of students know about the graduated dues scale, including 64% of officers – plus Students upgrade FREE for the first year First year after $50 Second year after$80 Third year after$115 Fourth year after$155 Fifth year after $205
Converting Students ASCE Institutes propel the knowledge and practice of specific civil engineering specialties by focusing on the technical, educational and professional issues within your area. Stay on the cutting edge of your technical discipline by joining one of our eight Specialty Institutes for FREE!
Keeping Younger Members ASCE Sections and Branches are a safe environment for developing and refining: Leadership styles Communication skills An appreciation for skills in business development Expanding their circle of influence Mentoring Networking opportunities
Keeping Younger Members Transferable Leadership Skills ASCE ExperienceWork Experience team buildingstaff management consensus buildingdecision makingnegotiating presentation skillspublic speaking issues managementsetting priorities fiscal responsibilityfinancial management fundraising/membershipsales/marketing
Keeping Younger Members Mentoring and eMentoring Members will benefit from personalized professional guidance and seasoned experts eMentoring connects proteges and mentors regardless of their location across the country and world
Keeping Younger Members eLearning Workshops FREE member-only access to live, monthly Web learning programs Each a $249 value Hone critical career skills in areas such as: Effective communications Leadership Team-building and management Improving people skills
Involving Government Engineers Involving government engineers: Invite as speakers Invite as guests Conduct a meeting at either facility
ASCE Resources
Best practices submitted from Sections & Branches Online Advertising Library Sample letters and scripts Survey Template Membership PowerPoint (two versions) Career Stages Brochure FTP tip in the Section Informant For other tips throughout the year, download the Section/Branch calendar
ASCE Resources Promotional merchandise and materials ASCE Gift Store
ASCE Resources Request membership brochures and applications by: ing calling (800) 548-ASCE (2723) downloading PDF applications, value ads or a PowerPoint presentation at
Thank You Brad Holzwart Manager, Membership Marketing (800) 548-ASCE (2723) Monday-Friday 9:00 a.m.-5:00 p.m. ET
Questions and Answers