COMMUNITY JOBS A PLACE-TRAIN-MAINTAIN EMPLOYMENT MODEL FOR HARD- TO-SERVE POPULATIONS George Iranon, Career Path Services 2013 Regional Reentry Conference July 30, 2013

CJ Mission Community Jobs (CJ) provides transitional community-based employment and related training for WorkFirst participants unable to get a job on their own. 2

Participants TANF parents referred by DSHS Max of 6 mon – ave of 4 mon 20 $9.19/hr 37,500 served 30-60% are ex-offenders 3

Host Sites Public, private-for-profit, nonprofit, tribal government, and tribal enterprises Background checks Supervision, skills training, job description, progress reports, and safety orientations 4

Host Sites Natural mentoring relationships Positive corporate culture Training in demand occupations Work hardening Reasonable employment opportunities after training 5

Demand Occupations Health care – NAC, plebotomists, pharmacy tech, admin and auxilary support Apprenticable trades, green construction Transportation and logistics – CDL training, pool van driver, etc Pro services – admin support, accounting, IT Wholesale/retail – warehouse workers, fork lift driver, sales Manufacturing – welder, assembly Hospitality and food service 6

Other services Vocational skills training GED preparation Workshops and job clubs Job development Support services Tax Credits (EITC and WOTC) 7

Department of Commerce Diane Klontz Assistant Director Community Services and Housing 8

PERFORMANCE BASED CONTRACTING Program Model Outline

What Service Providers battle Discrimination Segregation Ignorance Lack of opportunity Unemployment Underemployment Poverty 10

What else? Lack of Performance 11

Performance Based Contracting Inputs: what we do Outcomes: the results of our work 12

Program model outline 1. Initial Engagement 2. Service Components 3. Exit Strategies 4. Post Exit Services 13

1. Initial Engagement Outreach and recruitment Eligibility criteria and determination Program orientation Initial vocational and career assessment Initiate a Customer Service Plan Enrollment into services 14

2. Service Components Complete Customer Service Plan Comprehensive assessments Group activities Self directed job search assistance Placement Vocational skills training 15

3. Exit Strategies Establish criteria Maintain a healthy caseload Transition planning for next steps after exit 16

4. Post Exit Services Retention Wage progression Limited support services Referral to community resources Customer satisfaction surveys 17

Thank you! 18

Career Path Services George Iranon 10 N Post, Suite 200 Spokane, WA (509)