1 University of Michigan Change Leadership and Management Sponsored by the HR Community of Practice Welcome!

2 Role for HR Successful HR practitioners will consult on, support, and/or lead change initiatives. This requires proactive leadership skills including: political competence, stakeholder analysis, strategic thinking, operational competence, managing multiple agendas, and communication skills.

3 Leading Change & Critical HR Actions Session 1: Leadership Skills for Moving Agendas Forward Critical Skill - Build Coalitions Be proactive in moving agendas forward Know when to approach leadership Identify a champion Identify enablers and resisters and manage them Session 2: The Art of Engagement Critical Skills – Define/Shape Change; Diagnose Readiness Why is change necessary? What do we want to accomplish? What is the aspirational message? Diagnose and assess readiness for change internally & externally Session 3: The Impact of Change Critical Skill – Articulate Effects of Change Articulate and manage effects of change on individuals, teams, the organization Articulate and facilitate roles of change Leverage the early adaptor, innovator

4 Leading Change & Critical HR Actions Session 4: Planning for Change Critical Skill – Develop a Plan Develop project, training, communications plans; Make mid-course adjustments Make decisions to drive outcomes Identify and minimize obstacles Session 5: Make it Stick! Critical Skill – Anchoring the Change within the Organization Build feedback loops Use symbols, systems, rewards, processes, behaviors, etc. to support change Continue to communicate performance to goals and strategy Session 6: HR’s Role in Change – Are we there yet? A Capstone Discussion w/ David Ulrich and Laurita Thomas Managing change at institutional, initiative and individual levels

5 Program Goals Develop critical skills for change leadership Provide tools and perspective  Multiple models and tools  Similar threads run through all  You decide what best meets your needs Learn from and with your colleagues – build connections

6 What We Ask of You Use this time to think specifically about the change initiatives you face Use your journal to capture reactions/ideas Help us measure the program’s effectiveness  Pre/post self-assessments  Evaluations  Feedback 6 months out Share your experiences with each other!

7 Related HR CoP Offerings Strategies for Managing Costs Toolkit  Available on the HR CoP wiki  Best practices and resources for handling cost-management initiatives  To be presented at HRCG Friday, Feb 10 Upcoming Book Clubs  March 21 – Leading Change, Kotter  April 5 – HR Transformation, Ulrich, et al  June 5 – Influencer, Patterson, et al