Teams Michael J Perkins TEP Special Counsel Diamond Conway Lawyers

Perspective Supporting Advisers to unravel problems and clients to effect change. Optimising internal resource capability for requirements management and normal service. Supporting practitioners to mesh end client need with available ability Personal Focus - Building estate services capability in financial services firms.

Successful teams need Capability / Competence Connection Co-ordination Co-operation

Team Formation What vision and values bind the team? Who is the client: the corporation, or an element of it or the end client of the corporation? Who owns the client? (the client???) To whom are we delivering our result?

Rank priorities and risks How much can I do myself? What do I need to outsource? What can I insource? Is a collaborative approach to engagement appropriate? How do I retain control in the engagement

The first challenge... Is the lead adviser really leading? Is abdication or delegation driving the referral? What functions are being retained by the referrer?

Team Objectives - Estates Affairs Management By client For client Representation Wealth Preservation Wealth Transfer Management Succession Ownership Succession Legacy / Social and Community Contribution

What Infrastructure? Systems View HR – competency & skill Co work support Bringing people to the work Work origination & engagement Matter & Workflow Ownership Human Relational versus transactional skills Communication style Technical literacy Capacity to team / collaborative What common vision or value bind the team

Who implements the plan? Appropriately qualified professionals e.g. those from the fields or professions of: Financial Planning Law Accounting Tax Trust & Estate Practice Family and Business Consulting Family Dynamics Management and Social science professionals

Teams Bind professionals to a common goal Focus on delivering change and results not just service products Are amenable to service level agreements if work volume is sufficient Bring sufficient resources to deal completely with problems Must be vision, values & results, not ego driven