Asterisk®-based PBX Solutions Open Source Telephony Interfaces and Appliances for Commercial Installations Asterisk is a registered trademark of Digium, Inc.

Contents Introduction to Xorcom Astribank – USB Channel Bank Xorcom IP-PBX Product Lines Supported Extras Web Interfaces Case Studies & Testimonials Key Sales & Support Benefits

Introduction to Xorcom Established in 2004 Developers of Xorcom Rapid™ Live CD 3-minute Linux, Asterisk and PBX system configuration Flexible and modular telephony interface solutions based on XPP™ technology (USB2) Xorcom drivers: standard component in Asterisk since v. 1.2.4 (Feb ‘06) Xorcom Rapid™ Live CD

Distribution & OEM Channels  Distributor  OEM 4

New Standard for Asterisk Connectivity

XPP: Unique Selling Points High speed 480 Mbit/s USB2 connectivity Supports very high densities Typical uncompressed voice: 2,400 calls/USB Full support for fax and modems Modular and scalable Additional ports are ‘hot pluggable’ Simple integration of software applications The USB 2.0 interface provides a theoretical speed of 480,000,000 bits per second. A typical uncompressed phone conversation uses about 64,000 bits per second per direction, plus some overhead; in total less than 200,000 bits per second per phone call is used. Thus, the theoretical concurrent number of conversations that the USB 2.0 interface can handle is 480,000,000 divided by 200,000: roughly 2,400 calls for a single USB 2.0 port.

Powerful Open-Source Engine Asterisk is a registered trademark of Digium, Inc.

Asterisk Most popular open-source OS for telephony (85% share) Worldwide body of avid developers Robust and accepted platform Jan ‘09 report: 18% of N.A. installs (http://www.easternmanagement.com/pbx.htm) Minimal $$ needed to start; higher flexibility Open Source PBXs typically cost ~40% less than conventional telephone systems Simple to integrate s/w apps In a study released by the Eastern Management Group based on a survey of 7,000 IT executives, vendors and resellers, open source-based PBX products now account for 18% of the private branch market in North America. John Malone, president and CEO of the group: “PBX manufacturers are recovering from a tepid 2008 while Open Source PBXs grew 40 percent. This dichotomy doesn't surprise many traditional PBX manufacturers due to a prevailing, though incorrect, perception that Open Source PBX is a niche product with few followers. Such thinking is about to come to a halt. In 2008, Open Source captured 18 percent of the PBX market eclipsing every traditional PBX manufacturer. This didn't happen overnight. In a new study by Eastern Management, which has been reporting traditional PBX shipments every quarter for 25 years concludes that traditional manufacturers are now competing for an increasing share of a decreasing market.”

Asterisk® USB Channel Bank Astribank™ Asterisk® USB Channel Bank

* Astribank Overview Direct USB connection to Asterisk server Drivers are native in Asterisk Auto detection of analog/digital ports as Zaptel/DAHDI devices Peripheral device support (I/O ports) All units are “TwinStar™-ready” * USB Astribank

Analog Capacity Up to 32 FXS ports * USB Astribank

* FXO + Digital Ports Up to 32 FXO ports Up to 4 E1/T1 PRI ports Up to 4 E1 R2 ports Up to 8 BRI ports * USB Astribank PSTN

Modular Design Flexible and scalable Astribank

Mount Options Wall Mount Rack Mount

Xorcom ip-pbx product lines Three lines to meet requirements of different sized businesses

Xorcom IP-PBX Product Lines XR1000 – up to 50 users XR2000 – up to 300 users XR3000 – up to 1000 users

IP-PBX Features (partial list) User-friendly Web Interface Interface in Different Languages Unlimited Extensions CDR (Call Details Record) TDM/SIP/IAX Trunks Remote Extensions Voicemail Fax Support Voicemail to Email IVR Menu System Ring Groups Call Queues Conference Rooms Follow-Me Time-Based Routing Advanced Dialing Rules Music On Hold Paging and Intercom Web Access to Voicemail Admin Status Screen Package Manager (for easy updates) Phone Provisioning Tool Network Settings Tool Echo Cancellation - OSLEC (Open Source Line Echo Cancellation)

Peripheral Device Support Input ports Up to 4 input ports Possible usage Fire/burglar alarm integration Intercom Output Ports Up to 2 output ports Opening electrical lock Parking gate

IP-PBX Optimized for SOHO XR1000 Series IP-PBX Optimized for SOHO

XR1000: Overview IP-PBX optimized for SOHO Stand-alone Asterisk-based IP-PBX Up to 16 ports (BRI, FXO and/or FXS) Peripheral device support (I/O ports) Up to 5 concurrent calls Up to 50 users Remote access Built-in echo-cancellation XR1000

PSTN Connections & Extensions Analog Up to 16 internal FXS ports Up to 16 internal FXO ports BRI 2-8 BRI ISDN ports Each port NT/TE configurable PSTN XR1000

Mount Options Wall Mount Rack Mount

Leading-Edge IP-PBX for SMB XR2000 Series Leading-Edge IP-PBX for SMB

XR2000: Overview Leading-Edge IP-PBX for SMB Stand-alone Asterisk-based IP-PBX Up to 60 concurrent calls Up to 300 users Built-in echo-cancellation Remote access RAID1 option (dual HDD redundancy) Peripheral device support (I/O ports) XR2000

PSTN Connections Analog PRI R2 BRI Up to 32 internal FXO ports (analog lines) Up to 4 additional analog Astribank units (4 x 32) + 32 = 160 PRI 1 E1/T1 PRI port E1/T1 – programmable Each port NT/TE configurable R2 1 E1 R2 port NT BRI 2-8 BRI ISDN ports Each port NT/TE configurable PSTN XR2000

Extensions Analog IP Total (mixed) Up to 32 internal FXS ports (analog phones) Up to 4 additional analog Astribank units Max. total – 160 analog extensions IP Up to 300 SIP Up to 300 IAX Total (mixed) Up to 300 users LAN XR2000

Supports Existing Infrastructure XR2000 XR2000 supports up to 160 analog extensions with add-on Astribank units Astribank Channel Banks (up to 4)

User Interface & Management Elastix trixbox CE XR2000

Heavy Duty IP-PBX for Enterprise, Hotel and Call Centers XR3000 Series Heavy Duty IP-PBX for Enterprise, Hotel and Call Centers

XR3000: Overview Stand-alone enterprise-grade Asterisk-based IP-PBX Up to 300 concurrent calls Up to 1,000 users Built-in echo-cancellation Remote Access RAID1 option (dual HDD redundancy) Peripheral device support (I/O ports) XR3000

PSTN Connections Analog BRI PRI R2 Up to 32 internal FXO ports (analog lines) Up to 20 additional analog Astribank units (20 x 32) + 32 = 672 BRI 2-8 BRI ISDN ports Each port NT/TE configurable PRI Up to 4 E1/T1 PRI ports E1/T1 – programmable Each port NT/TE configurable R2 Up to 4 E1 R2 ports NT PSTN XR3000

Extensions Analog IP Total (mixed) Up to 32 internal FXS ports (analog phones) Up to 20 additional analog Astribank units Max. Total – 672 analog extensions IP Up to 1,000 SIP Up to 1,000 IAX Total (mixed) Up to 1,000 users LAN XR3000

Astribank Channel Banks (up to 20) High Density XR3000 XR3000 supports up to 672 analog extensions (with add-on Astribank units) Astribank Channel Banks (up to 20)

User Interface & Management Elastix trixbox CE XR3000

Simplifying and extending the usability of open source telephony Supported Extras Simplifying and extending the usability of open source telephony

Telecom Connector Option (TCO) Optional factory installed add-on Unites FXS ports into a single telecom connector on the rear panel Available for all Astribanks, XR2000 and XR3000 units with ≥8 FXS ports Does not disable front panel FXS ports; can be used in parallel Excellent for maintenance; front panel LEDs are active when the Telco port is in use Supplied with 3 meters (~9 ft) telecom cable

Rapid PA™ - Public Address System Small stand-alone unit; activated by dialing port’s extension 2 RJ11 ports per Rapid PA ‘PBX’ port connects directly to Astribank FXS port ‘PA’ connection connects to PA ‘line in’ port No power supply needed; uses Astribank FXS feed PA device: standard PC speaker with internal amplifier industrial-strength amplifying system anything in-between…

RAID1 Support Geometrically increases IP-PBX hard-drive reliability Suitable for XR2000 and XR3000 Two hard disks are supplied; all blocks replicated/mirrored If the active hard disk fails, the second hard-disk automatically takes over and an alarm e-mail is sent to the system administrator PBX continues working seamlessly

PBX Disaster Recovery Made Simple Never worry again about: natural disasters hardware failure human error Now you can create, save and restore your PBX files in minutes!

Rapid Recovery: Backup & Restore Utility and storage space 2GB USB Disk-on-Key (DOK) Supports XR1000, XR2000 and XR3000 Backs up entire PBX including user-defined options: configuration files voice prompts voice mail Descriptive name for each backup Single DOK for multiple system backups; Up to four* different system recoveries on single DOK * For XR2000 and XR3000. A single, non-compressed backup is supported for XR1000.

Live Rescue: Temporary Recovery Bootable Disk-on-Key (DOK) Runs Xorcom XR1000, XR2000 and XR3000 directly from USB port Simple, safe and speedy disaster recovery: human error disk crash other disaster Utilizes Xorcom Rapid Recovery™ backup Temporary solution until maintenance can be scheduled

Rapid Tunneling Utility Secure remote access to IP-PBX Pre-installed on all IP-PBX models Targeted, real-time support End user determines when to connect/disconnect No technical knowledge required of end user In real time, Xorcom support specialist can: troubleshoot perform diagnostics correct configuration issues

TwinStar™ True Redundancy Solution for Asterisk PBX with Multiple Telephony Interfaces

High Availability Solution for Asterisk Provides full redundancy for a complete PBX system, incl. telephony interfaces Quick and automatic failover process keeps downtime to an absolute minimum Auto detection of server failure & switch to backup server Firmware-based switching mechanism is not network-dependent Solution components: two Xorcom IP PBX units with identical configurations Xorcom Astribank channel bank(s) with dual USB ports XPP Technology

Initial Setup: Identical Servers Two Xorcom servers + dual-USB Astribank Xorcom server (primary) Xorcom server (backup) USB USB LAN/WAN PSTN Astribank (front panel) USB-connected channel bank providing analog/digital telephony interfaces IP Phones Analog Phones

Standard Operation: Primary Active Two Xorcom servers + dual-USB Astribank Xorcom server (primary) Xorcom server (backup) USB USB LAN/WAN PSTN Astribank (rear panel) USB-connected channel bank providing analog/digital telephony interfaces IP Phones Analog Phones

If the Primary Server Fails… Server Failure Xorcom server (primary) Xorcom server (backup) USB USB LAN/WAN PSTN IP Phones Analog Phones Astribank (rear panel) USB-connected channel bank providing analog/digital telephony interfaces

…the Backup Server is Activated Backup Server assumes Primary Server IP Address Switch Changes to Backup Server Xorcom server (primary) Xorcom server (backup) USB USB LAN/WAN PSTN IP Phones Analog Phones Astribank (rear panel) USB-connected channel bank providing analog/digital telephony interfaces

TwinStar Demo

Interface and Management Systems Web Interfaces Interface and Management Systems

Elastix Management Interface

Elastix Add Conference

Elastix Network Parameters

Elastix CRM Interface

trixbox Management Interface PBX Settings

trixbox Management Interface Admin Screen

trixbox Management Interface CRM

Installing Astribank on Distributions For Astribank FXS/FXO/PRI install the fxload package for uploading of Astribank firmware install the freepbx-module-zapauto package for automatic channels configuration For Astribank BRI same packages as above install BRIstuff recompile Asterisk, Zaptel, and libpri from the source Full documentation on Xorcom Web site

Case studies & Testimonials Sample Implementations of Xorcom Products

Het Maatman Foundation Chain of special education facilities in Holland Customer requirements: Hybrid VoIP PBX Use of existing legacy phones incl. text phones IVR (digital receptionist) Time Conditions Call Group Limitations Ring Groups and Queues Music on Hold Personal Voicemail Solution: Astribank channel banks connected to Asterisk server, PSTN (BRI ISDN) and analog phones 60

Het Maatman Foundation WAN PSTN BRI ISDN USB IP Phones Analog Phones (x80) 61

Ten worldwide branch offices Int’l company providing automated optical inspection systems for semiconductors and printed circuit boards (PCB) Ten worldwide branch offices Communication costs reached $KK each month Customer requirements: Reduce communication costs without changing personnel habits (previous attempts – calling cards / Boomerang – failed) Solution: Xorcom IP-PBX attached to existing proprietary PBX via PRI in main office Xorcom IP-PBX systems in other large branches IP between all branches (reducing inter-branch calls to $0) 62

PSTN WAN MPLS Belgium China CZ Israel Hong Kong 63 XR2050 PRI PRI Laptop Computer IP Phones (x15) Cell Phone PRI WAN China CZ Israel PRI XR2050 XR3059 Coral III IP Phones (x2) MPLS Analog Phones (x24) Hong Kong Analog Phones (x300) IP Phones (x8) XR2050 IP Phones (x30) 63

Testimonials “This is our first install with Xorcom FXS analog modules, and we have to say they work a lot easier than the 'other' FXS/FXO PCI cards of your competitors.” – Casper Kamp, CEO - Checkmarq “Xorcom provides hardware interfaces in the Astribank USB channel banks. This is genius…” – Michael Graves, VoIP blogger “We chose the Xorcom IP-PBX as our voice platform for the EPICAcce because it includes a complete voice solution that integrates seamlessly with legacy and VoIP PBX environments.” – Shlomo Shur, CEO - EasyRun "...To get around this problem of having to use expensive T1 cards that are tied to a single server, Xorcom shuns T1 cards and uses good old USB 2.0 for its interface to the PC..." – George Ou – ZDNet “I've found Xorcom support to be extremely responsive when needed.” – Kenn10 – PBX in a Flash Forum

Key sales & Support benefits Why Choose Xorcom? In a Nutshell…

Sales Benefits of Xorcom Platform Simple, pre-configured: works ‘out of the box’ to save time and money Small, professional, industry standard 19” 1U/2U High density: Up to 32 analog, 120 digital or 144 combined ports (per chassis) Full telephony connectivity: FXS, FXO, PRI (E1/T1), E1/R2, BRI ISDN Modular and scalable Connects to VoIP (SIP, IAX), incl. soft phones

Support Benefits of Xorcom Platform 12-month warranty; on-going free software upgrades for future features Rapid Tunneling™ for easy remote maintenance RAID1 for dual hard disk drive redundancy Easy-to-use suite of disaster recovery tools TwinStar™ failover solution

Thank You www.xorcom.com