Managing Telecommunications Chapter 6 Information Systems Management In Practice 6E McNurlin & Sprague.

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Presentation transcript:

Managing Telecommunications Chapter 6 Information Systems Management In Practice 6E McNurlin & Sprague

2 Introduction Telecom as Highway vs. Telecom as Cyberspace

3 Evolving Telecommunications Scene  Infrastructure of Old: Analog  Infrastructure of New: Digital From Focus on Voice To Focus on Data

4 Evolving Telecommunications Scene

5  Internet is the Network of Choice  CASE EXAMPLE: XYZ Company

6 Evolving Telecommunications Scene Hubs Switches Routers

7 Evolving Telecommunications Scene  Extranets  CASE EXAMPLE: National Semiconductor  Voice Over IP

8 Evolving Telecommunications Scene

9  Wide Area Network Technology Has Changed  The Rate of Change Is Accelerating  The Optical Era Will Provide Bandwidth Abundance

10 The New Frontier Is Wireless  The First Cell Phones  2G Digital technology  CASE EXAMPLE: Louisville Metro Sewer District

11 The New Frontier Is Wireless  Short Messaging Services (SMS)  2.5G Cellular

12 The New Frontier Is Wireless  3G goals and alternatives  VSAT technology

13 The New Frontier Is Wireless

14 The New Frontier Is Wireless  Wireless LANs  CASE EXAMPLE: BMW  Wi-Fi  Self-Organizing Wireless LANs

15 The New Frontier Is Wireless  Wireless Local Loops  Wireless PANs

16 The New Frontier is Wireless  Mobile Commerce (M-Commerce)  CASE EXAMPLE: Country Company Insurance Group

17 The New Frontier is Wireless  Mobile Commerce (M-Commerce)  Wireless Application Protocol (WAP)  CASE EXAMPLE: American Greetings  Packet switching & “Always On”

18 The New Frontier Is Wireless  Is Wireless Secure?  Is Wireless Safe?

19 Role of IS Department IS has three roles: 1. Create the telecom architecture for the enterprise 2. Run it 3. Stay close to the forefront of the field

20 Conclusion “The Untethering Explosion”