Meeting # 85 Welcome to the Minnesota SharePoint User Group December 14 th, 2011 Social Networking in the Enterprise Scott Yokiel and Donald Donais

Meeting # 85 Agenda Introductions Social Media in Enterprise – Scott Yokiel Break SharePoint Social Media – Donald Donais Q & A

Meeting # 85 User Group Goal / Objectives o Develop and support a local community focused on Microsoft SharePoint Technologies Educate user group members about SharePoint Technologies Transfer knowledge within the community Communicate best practices Introduce new products / solutions

Meeting # 85 Introductions – MNSPUG Sponsors Avtex ( Technology consulting company Practice area focused on SharePoint Benchmark Learning ( Training on many technologies Microsoft ( Wrox Press ( O’Reilly (

Meeting # 85 Website for user group SharePoint resource documents SharePoint resource links RSS Feeds Meeting Schedule Past User Group Presentations

Meeting # 85 Social Networking Linked In group – The most interactive… includes job postings… o Facebook group o Twitter tags and #MNSPUG

Meeting # 85 Upcoming Schedule Next Meeting January 11 th 9:00 AM to 11:30 AM Microsoft Technical Center - Edina Topic: I didn’t know SharePoint Could do that! (New Format!!!) Check for updates! Ongoing Schedule 2 nd Wednesday of every month 9:00 to 11:30 am Microsoft Technical Center - Edina

Meeting # 85 Local and Online Events SharePoint Saturday – April 14 th, Normandale College– Bloomington, MN Microsoft Webcast Calendar of Events SharePoint ShopTalk (Online) – Every 11:30 AM SharePoint Legal Users Group – 3 rd 12:00 to 1:00 p.m. Contact -

Meeting # 85 Surveys & Giveaways! Twitter using the MNSPUG hash tag to enter and receive one of the giveaways today.

Meeting # 85 Something New Around the Corner New MNSPUG Website Meeting Format Changes More Participation by Users o We want to hear from you! o Much More!

Meeting # 85

Presenters

Meeting # 85 Quick Intro Donald Donais SharePoint Consultant talesfromitside.wordpress.com

Meeting # 85 Quick Intro Scott Yokiel SharePoint Consultant Dad Skier

Meeting # 85 Setting the stage Not a technical session Open discussion or it’ll be short Experience with 30k+ user environment with SP 2010 and Social I will give honest options Been doing this for clients for 10+ yrs

Meeting # 85 Social Media in Enterprise What is enterprise 2.0 History lesson  Why would I use it Trends and Stats ial-media-revolution-video-2011/ ial-media-revolution-video-2011/ Controls and Laws What Ifs

Meeting # 85 Enterprise 2.0 Connection people through the use of social- media tools – Blogs – Wikis – Communities – Ideation – Activity Feeds – Twitter/RSS – Linked In

Meeting # 85 History

Meeting # 85 World Wars / VETS Loyal No social safety nets A-Bomb / Man to the Moon Group greater than Individual Hierarchy top down approach, military style Silent Generation (25-45) – Loyal, Hierarchy History Lesson

Meeting # 85 Woodstock Down with the Man Change the world Human Rights Me Generations Competitive, Knowledge is power Boomers (46-64) – Change, Optimistic History Lesson

Meeting # 85 Cable TV (24/7) Personal Computer Where’s my piece of the pie Safety concerns Independent Skeptical Gen X (65-76) – Skeptical, Educated History Lesson

Meeting # 85 Connected Laptop computers / Cell Phones Not My fault Lazy, live at home age increases Social Acceptance INTERNET!!! Gen Y (77-89) (Millennials) – ME, Social Change History Lesson

Meeting # 85 aADD Grown up on WWW Technology is integrated with learning Connected Personal gratification Gen Z (90-00) (Net Generation) – Tribal, Connected, History Lesson

Meeting # 85 Silent Generation - Most retired, Not Technical Boomers – Land Grabbers Gen X– Want to learn Gen Y– Self learning, Connected Gen Z– Tribal, Connected, Social In my organization… History Lesson

Meeting # 85

Why

Meeting # 85 Finding my data

Meeting # 85 Next Generation According to a new report by Accenture, a large number of Millennials (those born between 1977 and 1997), expect their companies to accommodate their IT preferences, including their preferred computers and applications. More than a third of Millennials also indicated that they were dissatisfied with the technologies their employers currently provide.Accenture Among other things, Millennials would prefer to use instant messaging, text messaging, and RSS feeds to communicate with their clients and customers, though very few companies currently support these technologies. The report also highlights that a lot of employees are simply bypassing corporate IT departments if those don't offer them the services they need.

Meeting # 85 Is Dead?

Meeting # 85 Europe's largest IT firm to scrap internal Atos, the largest IT services firm in Europe, is going to do away with internal . Atos CEO Thierry Breton says that only 15 percent of the 200 s his staff receive on average are valuable, and that staff are wasting between 5 and 20 hours a week handling . Instead of , he wants staff to use instant messaging and other chat-like communications media.

Meeting # Reasons to use SM in Workplace Preventing overloaded inboxes Allowing more open communication filtered by relevance. This leads to enhanced information discovery and, ultimately, knowledge. Allowing employees to answer previously answered questions–and search those answers. Allow employees to discuss ideas, post news, ask questions, and easily share links with one another. Organizations can tap into knowledgeable resources throughout the company. Increase your reach by tapping the collective networks of your employees. (Crowd Sourcing)

Meeting # 85

Stats

Meeting # 85

Legal

Meeting # 85 FINRA Regulatory Notice “with the release of Notice 10-06, FINRA makes it very clear that all communication via the Internet, including the social networks, is the same as in-person or written communication. As a result, this electronic communication can be considered correspondence, a public appearance, an advertisement or sales literature.”

Meeting # 85 According to FINRA Publicly available web sites are considered advertisements An or instant message sent to 25 or more prospective customers is considered sales literature An or instant message is considered correspondence if it is sent to a single customer, an unlimited number of existing retail customers and/or less than 25 prospective retail customers (firm-wide) within a 30-day period Password-protected web sites are considered sales literature Chat room discussions (ex: Facebook discussions, LinkedIn Q&A) are considered public appearances

Meeting # 85

Legal eDiscovery Legal Holds Draft a policy –

Meeting # 85 What ifs

Meeting # 85 What If – Geo-Location Employee Eddy lie about missing work last Friday because of a head cold? Maybe Foursquare reports that he “checked in” at the local sports bar at 4 pm while his colleagues were heading to the departmental marketing meeting.

Meeting # 85 What If –Background check How does you company stand on background checks via social media (example)

Meeting # 85 What If – Pictures posted Some one posts a picture and tags you, but it’s not you!

Meeting # 85 What If - Feeling invaded Will employees feel big brother if they discover how much you are monitoring their activity.

Meeting # 85 What If – Acct hacked Your account is hacked, do companies enforce a password policy on SM?

Meeting # 85 What If – Outlook Social Connector Social connectors pull public info with out your knowledge. (example)

Meeting # 85 What If – Mining of Data, leads Mining of data, discover where competition is making appearances, sales calls.

Meeting # 85 In Closing Not an issue of if, but when Define strategy Draft a policy!!! Communicate to organization Business Owner Listen, Engage, Measure

Meeting # 85 BREAK

Meeting # 85 SharePoint Social Media SharePoint Social Networking Overview Social Networking Architecture SharePoint Centric Features My Site, My Profile, & My Content Connecting and Add-Ons *Will concentrate on SharePoint 2010

Meeting # 85 SharePoint Social Networking Overview

Meeting # 85 SharePoint 2007 My Sites / My Profile/ My Content Colleagues Web Part Colleague Tracker Web Part Membership Web Part In Common Web Part Presence Indicator People Search

Meeting # 85 SharePoint 2010 My Site/ My Profile/ My Content Tags and Notes Ratings Activity Feeds Organization Colleagues Ask Me About In Common With You Memberships Presence Indicator People Search Outlook Connector

Meeting # 85 Social Networking Architecture

Meeting # 85 Mechanics – User Profile Service User Profile Service o Critical Component Databases o Profile Database o Synchronization Database o Social Tagging Database Tables o Social Comments – Note board o Social Tags – Tagging o Social Ratings - Ratings

Meeting # 85 Mechanics – User Profile Service continued User Profile Services o User Profile Service o User Profile Synchronization Service – synchronizes from data sources User Profile Service Application

Meeting # 85 Mechanics – User Profile Service continued Timer Jobs o Social Data Maintenance Job o Social Rating Synchronization Job o My Site Suggestions Job o Activity Feed Job o Activity Feed Cleanup Job

Meeting # 85 Mechanics – Managed Metadata Services Managed Metadata Service application Managed Metadata Services o Taxonomy - Storing Corporate Tags o Folksonomy - Keywords Tagging Suggestions

Meeting # 85 Mechanics – People Search Key Components o Search o User Profile Synchronization o Managed Metadata Standard or Enterprise Licenses

Meeting # 85 SharePoint Centric Features

Meeting # 85 Tags and Notes Found throughout SharePoint Tags o Displays All Tags o Makes Suggestions while Typing (Managed Metadata) o Displays Suggested Tags o Recent Activities Notes o Add Comment to Page Both Results Surface within My Sites

Meeting # 85 Ratings Similar to Product Ratings 5 Star Rating o Enabled within Document Library o Displayed on Enterprise Wiki Pages o.NET Control Two Different Fields (Doc Library) o Rating (0-5) o Number of Ratings

Meeting # 85 People Search Available in SharePoint 2007 & 2010 SharePoint 2010 Improves o Improved Relevance on Names & Expertise o Self Search o Phonetic Name and Nickname Matching Two Components within Results Page o People Matches o People Scope

Meeting # 85 Tags & Notes, Rating and People Search

Meeting # 85 My Sites, My Profile, & My Content

Meeting # 85 My Site Architecture – One Page with Targeted Content My Newsfeed o Activities by Colleagues Displayed o Colleagues can be Modified from My Colleagues o Activities Modified from Newsfeed Settings Activities Include o Tags o Changes in Profile Information o Birthdays o Colleagues being Added o New Blog Post

Meeting # 85 My Profile Public and Private Information Displayed (Permissions) Mixture of Information o Active Directory o SharePoint o Outside Data Sources Options Include o Overview o Organization o Tags and Notes o Colleagues o Memberships Modify My Profile

Meeting # 85 My Profile – Overview Web Parts Available o Ask Me About o Recent Activities o Note Board o My Organization Chart o In Common With You

Meeting # 85 My Profile - Organization Silverlight Application o Displays Organizational Chart o Updated Active Directory Properties (Manager) HTML Version o Tree View of Organization Chart

Meeting # 85 My Profile - Content Displays My Content & Other Sites Including o Navigation to My Content Sites, Lists and Libraries o SharePoint Documents – Broken down into Contributing o Recent Blog Posts

Meeting # 85 My Profile – Tags and Notes Displays Tags and Notes Results Refinement by Type Displayed with Monthly Activity Feed Tag Cloud Bookmark Toolbar

Meeting # 85 My Profile - Colleagues Automatically Populated – Active Directory Manager Manually Add Colleagues o Colleagues Tab o People Search Results Actions Include o Add Colleagues o View Suggestions o Edit & Remove Colleagues Can Create Groups Options to Add to My Team Privacy Options

Meeting # 85 My Profile - Memberships Automatically Populated – Active Directory Displays All Sites and Distribution Lists Associated Cannot Manage Content

Meeting # 85 My Profile – Edit Profile Mixture Content o Active Directory o SharePoint o Alternative Content Source? Privacy Options Basic Information o Picture & Ask Me About Contact Information Details o Past Projects & Skills Newsfeed Settings

Meeting # 85 My Content Personal Site Collection Libraries o Personal Documents – Restricted o Shared Documents – Not Restricted o Shared Pictures – No Restricted Blog Site o Full Functioning Blog Site o Can use Word or Live Writer to Connect o Enable Content Approval with Comments o Modify Permissions with Comments

Meeting # 85 My Sites, My Profile, & My Content

Meeting # 85 Connecting and Add-Ons

Meeting # 85 Outlook 2010 Social Connector Only works with SharePoint 2010 My Sites Variety of Other Connectors o Facebook o LinkedIn o Live Messenger o Viadeo o Xing Displays Activities in People Pane Filter Outlook Content

Meeting # 85 Other Mentions Newsgator o Social Sites for Microsoft SharePoint 2007 & 2010 o Includes Microblogging, Activity Streams, Social Insight, Spheres SharePoint Social Networking o Codeplex Solution o Ribbon – Social Activities o Facebook Like Button o Twitter Trends

Meeting # 85 Outlook 2010 Connector & SharePoint Social Networking Ribbon

Meeting # 85 Resources Jeff Cate Blog – SharePoint 2010 Social Networking Series Newsgator – Social Sites for Microsoft SharePoint SharePoint Social Networking (Codeplex) - Steve Chen Blog - User Profile Sync – SharePoint Astute SRM -

Meeting # 85 Meeting # 79 Q & A

Meeting # 85 Last But Not Least Please Fill Out Evaluations Drawings for Giveaways

Meeting # 85 Meeting # 79 Thanks for coming!