123 West Main Street New York, NY 10001 | www.carecounseling.com | P: 555.123.4568 F: 555.123.4567 CARING COUNSELING CENTER 123 West Main Street New York,

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123 West Main Street New York, NY | | P: F: CARING COUNSELING CENTER 123 West Main Street New York, NY _______________________ | P: F: Oral Communications Unit 2: Building Responsibility

123 West Main Street New York, NY | | P: F: Table of Contents S.No.Slide NameSlide No 1.Cover Slide1 2.Table of Contents2 3.INDEPENDENT WORK: DAY 13 4.Definition of Communication (Day 1)4 5.COMMUNICATIONS PROCESS5 6.COMMUNICATION BARRIERS6 ORAL COMM UNIT 2: BUILDING RESPO

123 West Main Street New York, NY | | P: F: Table of Contents S.No.Slide NameSlide No 7.Communication Barrier definition7 8..Communication Barrier Categories8 9. SPEAKER – How to Avoid Communication Barriers RECIEVER – How to Avoid Communication Barriers Lesson 2 – Independent Work11 12.Essentials of Strong Communication12 ORAL COMM UNIT 2: BUILDING RESPONSIBILITY

123 West Main Street New York, NY | | P: F: Table of Contents S.No.Slide NameSlide No 13 14Daniel Webster Quote14 15Lech Walesa Quote15 16 INTRAPERSONAL COMMUNICATION DEFINITION INTERPERSONAL COMMUNICATION - DEFINITION 17 18Words to Ponder – Discussion Slide18 ORAL COMM UNIT 2: BUILDING RESPONSIBILITY

123 West Main Street New York, NY | | P: F: What to Do: 1.On a separate sheet of paper, copy and read the quote above. 2.Write down your reaction to the quote – what does it mean? Do you agree or disagree with it, etc.? 3.Think about how responsibility might be connected to speech communication. Write down your thoughts. INDEPENDENT WORK: DAY ONE ORAL COMM UNIT 2: BUILDING RESPONSIBILITY "Few things can help an individual more than to place responsibility on him, and to let him know that you trust him." - Booker T. Washington

123 West Main Street New York, NY | | P: F: What does it mean? eth·ics [ éthiks ] study of morality's effect on conduct: the study of moral standards and how they affect conduct code of morality: a system of moral principles governing the appropriate conduct for a person or group Synonyms: morals, beliefs, moral code, moral principles, moral values, integrity, conscience, principles Taken from Bing Dictionary ETHICS ORAL COMM UNIT 2: BUILDING RESPONSIBILITY

123 West Main Street New York, NY | | P: F: COMMUNICATION IS... The process of sending and receiving messages, and it occurs whenever we express ourselves in a manner that is clearly understood. WHAT IS COMMUNICATION? ORAL COMM Unit 2: Building Rsponsibility

123 West Main Street New York, NY | | P: F: COMMUNICATIONS PROCESS 1.The SENDER transmits the message. 2.The MESSAGE = words, body language and symbols that convey an idea 3.The RECIEVER intercepts and interprets the message and transmits FEEDBACK 4.FEEDBACK = words, body language and symbols that respond to the sender’s message ORAL COMM UNIT 2: BUILDING RESPONSIBILITY

123 West Main Street New York, NY | | P: F: West Main Street New York, NY | | P: F: a COMMUNICATION BARRIER is any obstacle that gets in the way of effective communication. ORAL COMM UNIT 2: BUILDING RESPONSIBILITY

123 West Main Street New York, NY | | P: F: In your team, come up with a practical solution in removing listening obstacles such as: –People working in an isolated environment –Dealing with a fellow student who talks too much (worker) –Working in a noisy classroom (office) –Dealing with a frustrated student (client) –Dealing with visual distractions at school (workplace) Communication Barriers we deal with everyday!

123 West Main Street New York, NY | | P: F: COMMUNICATION BARRIER CATEGORIES 1.ATTITUDINAL 2.SOCIAL 3.EDUCATIONAL 4.CULTURAL 5.ENVIRONMENTAL ORAL COMM UNIT 2: BUILDING RESPONSIBILITY

123 West Main Street New York, NY | | P: F: The SPEAKER should... 1.THINK before you speak. 2.ARTICULATE your words. 3.WATCH the reciever of your words to make sure that you are getting the correct nonverbal signals. How to Avoid Communication Barriers ORAL COMM Unit 2: Building Rsponsibility

123 West Main Street New York, NY | | P: F: The RECIEVER should... 1.ASK questions; make polite requests. 2.LEARN more about the issues and people. They can both make you smarter. 3.RELATE to the background and experiences of those speaking. They're saying what they're saying for a reason. It's worth your time to listen and then to try to understand their world. How to Avoid Communication Barriers ORAL COMM Unit 2: Building Rsponsibility

123 West Main Street New York, NY | | P: F: Watch, listen, and learn... mvL0 NONVERBAL COMMUNICATION ORAL COMM Unit 2: Building Rsponsibility

123 West Main Street New York, NY | | P: F: West Main Street New York, NY | | P: F: Lesson 2 Independent Work: Study your notes from the previous class in preparation for class discussion. ORAL COMM UNIT 2: BUILDING RESPONSIBILITY

123 West Main Street New York, NY | | P: F: working to be a good person 2.communicating constructively 3.caring about your audience Essentials of Strong Communication ORAL COMM Unit 2: Building Rsponsibility

123 West Main Street New York, NY | | P: F: The nineteenth- century statesman and orator Daniel Webster said that if all of his talents and abilities except one were taken away, he would ask to keep his ability to speak. "With the ability to speak I could regain all that I had lost." Working to be a Good Person ORAL COMM Unit 2: Building Rsponsibility

123 West Main Street New York, NY | | P: F: "The world remembers the wonderful principle of the American democracy: 'government of the people, by the people, for the people.' I too remember these words; I a shipyard worker from Gdansk, who has devoted his entire life... to the service of this idea: 'government of the people, by the people, for the people.' Against privilege and monopoly, against contempt and injustice... I do what I must do.“ Lech Walesa speaking to the U.S. Congress in 1989 Working to be a Good Person ORAL COMM Unit 2: Building Rsponsibility

123 West Main Street New York, NY | | P: F: West Main Street New York, NY | | P: F: INTRAPERSONAL COMMUNICATION The ability to conduct an inner dialogue with yourself and to access your thoughts, feelings, and reactions is known as. ORAL COMM UNIT 2: BUILDING RESPONSIBILITY

123 West Main Street New York, NY | | P: F: West Main Street New York, NY | | P: F: INTERPERSONAL COMMUNICATION Communication that occurs any time messages are transmitted between two or more people. ORAL COMM UNIT 2: BUILDING RESPONSIBILITY

123 West Main Street New York, NY | | P: F: CARING COUNSELING CENTER 123 West Main Street New York, NY _______________________ | P: F: You have an opportunity to build good feelings and trust between and among people. You job in communicating in this way is to realize that the spoken word should build, inspire, and motivate others, never belittle or deceive them. Thus, when comedians use words to insult, when politicians use words to distort, when teachers use words to condemn, when businesspeople use words to justify ruining the environment, or when students spread rumors about other students, they are doing an injustice to what speech should do.

123 West Main Street New York, NY | | P: F: ORATORY is the art or study of public speaking. RHETORIC is the art or study of speaking or writing effectively. ORATORY AND RHETORIC ORAL COMM Unit 2: Building Rsponsibility

123 West Main Street New York, NY | | P: F: Before speaking, consider questions such as these: Is this material appropriate for this group? How would I feel if I were asked that question? Am I giving my audience new information? Is my material too difficult or too easy for my audience? CARING ABOUT YOUR AUDIENCE ORAL COMM Unit 2: Building Rsponsibility

123 West Main Street New York, NY | | P: F: How do you appeal to an audience? Use logical, emotional, and ethical appeals. LOGICAL : 1.sequence and analysis in the organization of your speech 2.Factual evidence to prove your point CARING ABOUT YOUR AUDIENCE ORAL COMM Unit 2: Building Rsponsibility

123 West Main Street New York, NY | | P: F: How do you appeal to an audience? Use logical, emotional, and ethical appeals. EMOTIONAL APPEAL 1."strike a chord" in your audience and appeal to their sense of patriotism, family, justice, or the like. CARING ABOUT YOUR AUDIENCE ORAL COMM Unit 2: Building Rsponsibility

123 West Main Street New York, NY | | P: F: How do you appeal to an audience? Use logical, emotional, and ethical appeals. ETHICAL APPEAL 1.show your audience that you have a natural honesty about you, a strong constitution regarding right and wrong and a non- compromising approach to values. CARING ABOUT YOUR AUDIENCE ORAL COMM Unit 2: Building Rsponsibility

123 West Main Street New York, NY | | P: F: How do you appeal to an audience? Does it work? 77LGPAlPA CARING ABOUT YOUR AUDIENCE ORAL COMM Unit 2: Building Rsponsibility

123 West Main Street New York, NY | | P: F: West Main Street New York, NY | | P: F: Lesson 3 Independent Work: Study your notes from the previous class in preparation for class discussion. ORAL COMM UNIT 2: BUILDING RESPONSIBILITY

123 West Main Street New York, NY | | P: F: What is MOTIVATION? something such as a need or a desire, that causes a person to act Two internal forces should be responsible for motivating words: 1) the desire to treat both people and situations fairly and to avoid stereotyping others and 2) the desire to set a good example for others. MOTIVATION ORAL COMM Unit 2: Building Rsponsibility

123 West Main Street New York, NY | | P: F: /oral-comm-unt-2-building- responsibility-lesson-3-stereotypes- activity/g-6kjfa9ftc2vf8kpth3kuoa0 STEREOTYPES ORAL COMM Unit 2: Building Rsponsibility

123 West Main Street New York, NY | | P: F: What is the definition of stereotyping? labeling every person in a group based on a preconceived idea as to what that group represents. STEREOTYPES ORAL COMM Unit 2: Building Rsponsibility

123 West Main Street New York, NY | | P: F: West Main Street New York, NY | | P: F: A company that said its pills could "blast away" pounds off customers without any exercise or dieting must pay more than $48 million in penalties, the Federal Trade Commission said recently. The FTC charged Slim America with deceptive advertising. The SuperFormula diet product was billed as the "New Triple Medical Breakthrough." It claimed that you could lose 49 pounds in just 29 days. ORAL COMM UNIT 2: BUILDING RESPONSIBILITY

123 West Main Street New York, NY | | P: F: John F. Kennedy, Jr. The Robin Hood Foundation /?id= n SETTING AN EXAMPLE ORAL COMM Unit 2: Building Rsponsibility

123 West Main Street New York, NY | | P: F: In Through the Out Door SETTING AN EXAMPLE ORAL COMM Unit 2: Building Rsponsibility

123 West Main Street New York, NY | | P: F: Your Challenge: Move over sun and give me some sky. I've got some wings and I'm ready to fly. World. You're going to hear from me! SETTING AN EXAMPLE ORAL COMM Unit 2: Building Rsponsibility

123 West Main Street New York, NY | | P: F: Study five minutes in preparation for assessment over responsibility in communicating. LESSON 4 INDEPENDENT WORK ORAL COMM Unit 2: Building Rsponsibility