CBI Health Group How to Deliver Manager Development Modules: A Facilitator Guide

2 Objectives  Understand the role of the facilitator  Identify the different learning styles of participants  Be able to prepare and plan the delivery of a module  Carry out content delivery, oversee group activities, and develop action plans in collaboration with participants during sessions

3 1 - Function of Facilitator Guide and Manager Development Modules

4 1.To remind (and inform) managers of best practices

5 1 - Function of Facilitator Guide and Manager Development Modules 1.To remind (and inform) managers of best practices 2.To provide opportunities to discuss and engage with the content

6 1 - Function of Facilitator Guide and Manager Development Modules 1.To remind (and inform) managers of best practices 2.To provide opportunities to discuss and engage with the content 3.To design action plans aimed at meeting the objectives of each module

7 2 - The Facilitator

8 A.Roles

9 2 - The Facilitator A.Roles B.Characteristics

The Facilitator A.Roles B.Characteristics Expertise

The Facilitator A.Roles B.Characteristics Expertise Empathy

The Facilitator A.Roles B.Characteristics Expertise Empathy Enthusiasm

The Facilitator A.Roles B.Characteristics Expertise Empathy Enthusiasm Clarity

The Learner

The Learner A.Accountability

The Learner B.Adult Education Principles

The Learner B.Adult Education Principles Motivation

The Learner B.Adult Education Principles Motivation Self-concept

The Learner B.Adult Education Principles Motivation Self-concept Prior experience

The Learner B.Adult Education Principles Motivation Self-concept Prior experience Orientation to learning

The Learner C.Learning Styles

Class Preparation A.Anxiety

Class Preparation A.Preparation Read through the course content

Class Preparation A.Preparation Read through the course content Determine section priorities

Class Preparation A.Preparation Read through the course content Determine section priorities Recall personally meaningful experiences

Class Preparation A.Preparation Read through the course content Determine section priorities Recall personally meaningful experiences Select group activities

27 5 – Material Presentation A.Make it fun!

28 5 – Material Presentation B.The Lecture

29 5 – Material Presentation Strategies to gain learner interest right off the bat

30 5 – Material Presentation Strategies to gain learner interest right off the bat  Introductory exercise

31 5 – Material Presentation Strategies to gain learner interest right off the bat  Introductory exercise  Leadoff story

32 5 – Material Presentation Strategies to gain learner interest right off the bat  Introductory exercise  Leadoff story  Initial case problem

33 5 – Material Presentation Strategies to gain learner interest right off the bat  Introductory exercise  Leadoff story  Initial case problem  Test questions

34 5 – Material Presentation Strategies to maximize involvement during the lecture

35 5 – Material Presentation Strategies to maximize involvement during the lecture  Listening role

36 5 – Material Presentation Strategies to maximize involvement during the lecture  Listening role  Illuminating exercise

37 5 – Material Presentation Strategies to maximize involvement during the lecture  Listening role  Illuminating exercise  Spot challenge

38 5 – Material Presentation Strategies to maximize retention AFTER the lecture

39 5 – Material Presentation Strategies to maximize retention AFTER the lecture  Press conference

40 5 – Material Presentation Strategies to maximize retention AFTER the lecture  Press conference  Participant review

41 5 – Material Presentation Strategies to maximize retention AFTER the lecture  Press conference  Participant review  Post-lecture case problem

42 5 – Material Presentation C.Activities as replacement for lectures

43 5 – Material Presentation C.Activities as replacement for lectures

44 5 – Material Presentation C.Activities as replacement for lectures Demonstration

45 5 – Material Presentation C.Activities as replacement for lectures Demonstration Case study

46 5 – Material Presentation C.Activities as replacement for lectures Demonstration Case study Guided teaching

47 5 – Material Presentation C.Activities as replacement for lectures Demonstration Case study Guided teaching Group inquiry

48 5 – Material Presentation C.Activities as replacement for lectures Demonstration Case study Guided teaching Group inquiry Information search

49 5 – Material Presentation C.Activities as replacement for lectures Demonstration Case study Guided teaching Group inquiry Information search Study group

50 5 – Material Presentation C.Activities as replacement for lectures Demonstration Case study Guided teaching Group inquiry Information search Study group Jigsaw learning

51 5 – Material Presentation C.Activities as replacement for lectures Demonstration Case study Guided teaching Group inquiry Information search Study group Jigsaw learning Tournament learning

52 5 – Material Presentation D.Experiential Learning Activities

53 5 – Material Presentation D.Experiential Learning Activities Activity Design Ingredients

54 5 – Material Presentation D.Experiential Learning Activities Activity Design Ingredients Activity Types

55 5 – Material Presentation D.Experiential Learning Activities Activity Design Ingredients Activity Types – Role Playing

56 5 – Material Presentation D.Experiential Learning Activities Activity Design Ingredients Activity Types – Role Playing – Games

57 5 – Material Presentation D.Experiential Learning Activities Activity Design Ingredients Activity Types – Role Playing – Games – Writing Tasks

58 5 – Material Presentation D.Experiential Learning Activities Activity Design Ingredients Activity Types – Role Playing – Games – Writing Tasks – Discussions

59 6 – Action Planning

60 6 – Action Planning

61 7 – Learning outside the classroom

62 8 – Course evaluations/feedback

63 9 – Final Comments